Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique

Health tourism is very sensitive industry. Since health is the greatest for tune of each person, there is no doubt that choosing a destination country as a place in order to improve the health of a person is an important process and requires the examination of various indices. using the fuzzy topsis...

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Main Authors: vahid sanavi, vahidreza mirabi, hamidreza kordlouie, esmaeil hasanpour
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2019-05-01
Series:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Subjects:
Online Access:https://tms.atu.ac.ir/article_9715_9cf5d21c9e34978a13e4eaf9e68e1f4a.pdf
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author vahid sanavi
vahidreza mirabi
hamidreza kordlouie
esmaeil hasanpour
author_facet vahid sanavi
vahidreza mirabi
hamidreza kordlouie
esmaeil hasanpour
author_sort vahid sanavi
collection DOAJ
description Health tourism is very sensitive industry. Since health is the greatest for tune of each person, there is no doubt that choosing a destination country as a place in order to improve the health of a person is an important process and requires the examination of various indices. using the fuzzy topsis method, the most important effective factors on the development of health tourism industry were determined. The results illustrated that 13 factors including of price and costs, designed and executive planning ,technical and executive quality of health services, information system, process of acceptance and queue, customer loyalty, sustainability and continuity, laws and regulations attendance in international level, physician brand, residential services, geographical location, brand of medical center, service presentation velocity are the most importance to attract health tourism in Mashhad , respectively
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spelling doaj.art-e321e8a9af1a469484b5bce3ca137e8b2023-12-24T07:42:21ZfasAllameh Tabataba'i University PressMuṭāli̒āt-i Mudīriyyat-i Gardishgarī2322-32942476-597X2019-05-01144524926910.22054/tms.2019.30077.18709715Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Techniquevahid sanavi0vahidreza mirabi1hamidreza kordlouie2esmaeil hasanpour3Ph.D. Student, Business management, Qeshm branch, Islamic Azad University, Qeshm, IranDepartment of Management, Islamic Azad University of qeshm, qeshm, IranDepartment of Management, Qeshm branch, Islamic Azad University, Qeshm, IranDepartment of Management, Qeshm branch, Islamic Azad University, Qeshm, IranHealth tourism is very sensitive industry. Since health is the greatest for tune of each person, there is no doubt that choosing a destination country as a place in order to improve the health of a person is an important process and requires the examination of various indices. using the fuzzy topsis method, the most important effective factors on the development of health tourism industry were determined. The results illustrated that 13 factors including of price and costs, designed and executive planning ,technical and executive quality of health services, information system, process of acceptance and queue, customer loyalty, sustainability and continuity, laws and regulations attendance in international level, physician brand, residential services, geographical location, brand of medical center, service presentation velocity are the most importance to attract health tourism in Mashhad , respectivelyhttps://tms.atu.ac.ir/article_9715_9cf5d21c9e34978a13e4eaf9e68e1f4a.pdfmarketing servicesfuzzy topsishealth tourism
spellingShingle vahid sanavi
vahidreza mirabi
hamidreza kordlouie
esmaeil hasanpour
Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
marketing services
fuzzy topsis
health tourism
title Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
title_full Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
title_fullStr Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
title_full_unstemmed Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
title_short Identification and Ranking of Factors Affecting the Services Marketing in the Field of Health Tourism of Mashhad city Using Fuzzy Topsis Technique
title_sort identification and ranking of factors affecting the services marketing in the field of health tourism of mashhad city using fuzzy topsis technique
topic marketing services
fuzzy topsis
health tourism
url https://tms.atu.ac.ir/article_9715_9cf5d21c9e34978a13e4eaf9e68e1f4a.pdf
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AT hamidrezakordlouie identificationandrankingoffactorsaffectingtheservicesmarketinginthefieldofhealthtourismofmashhadcityusingfuzzytopsistechnique
AT esmaeilhasanpour identificationandrankingoffactorsaffectingtheservicesmarketinginthefieldofhealthtourismofmashhadcityusingfuzzytopsistechnique