Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population
Objective. To compare the perception of the quality of ambulatory care in users of health services in 2012 and 2018, by indigenous and non-indigenous condition. Materials and methods. With information from two population surveys (Encuesta Nacional de Salud y Nutrición [Ensanut] 2012 and Ensanut 100k...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Instituto Nacional de Salud Pública
2019-12-01
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| Series: | Salud Pública de México |
| Subjects: | |
| Online Access: | http://www.saludpublica.mx/index.php/spm/article/view/10562 |
| _version_ | 1818481591551262720 |
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| author | Sergio Flores-Hernández Laura Rosario Mendoza-Alvarado Waldo Iván Vieyra-Romero Estephanía Moreno-Zegbe Arturo Cuauhtémoc Bautista-Morales Hortensia Reyes-Morales |
| author_facet | Sergio Flores-Hernández Laura Rosario Mendoza-Alvarado Waldo Iván Vieyra-Romero Estephanía Moreno-Zegbe Arturo Cuauhtémoc Bautista-Morales Hortensia Reyes-Morales |
| author_sort | Sergio Flores-Hernández |
| collection | DOAJ |
| description | Objective. To compare the perception of the quality of ambulatory care in users of health services in 2012 and 2018, by indigenous and non-indigenous condition. Materials and methods. With information from two population surveys (Encuesta Nacional de Salud y Nutrición [Ensanut] 2012 and Ensanut 100k) the quality of care was analyzed based on indicators of structure, process, health outcome and care satisfaction. Results. Between 2012 and 2018, the use of private health services increased; favorable opinion about the conditions of the site, and perception of short waiting times decreased among non-indigenous people. In public health services, the supply of medicines remained high, the laboratory and Rx tests in the same care unit and pharmacology treatment explanation decreased, particularly among non-indigenous patients. Perception of health improvement and satisfaction of care was adequate. Conclusion. An ambulatory care model aimed to response needs and expectations of the most vulnerable population, mainly the indigenous population, is a priority. |
| first_indexed | 2024-12-10T11:37:00Z |
| format | Article |
| id | doaj.art-e3296ba3f9c94344808f099f50c2b073 |
| institution | Directory Open Access Journal |
| issn | 0036-3634 |
| language | English |
| last_indexed | 2024-12-10T11:37:00Z |
| publishDate | 2019-12-01 |
| publisher | Instituto Nacional de Salud Pública |
| record_format | Article |
| series | Salud Pública de México |
| spelling | doaj.art-e3296ba3f9c94344808f099f50c2b0732022-12-22T01:50:23ZengInstituto Nacional de Salud PúblicaSalud Pública de México0036-36342019-12-01616, nov-dic71672510.21149/1056216722Indigenous condition in health services: comparison of quality of care 2012-2018 for poor populationSergio Flores-Hernández0Laura Rosario Mendoza-Alvarado1Waldo Iván Vieyra-Romero2Estephanía Moreno-Zegbe3Arturo Cuauhtémoc Bautista-Morales4Hortensia Reyes-Morales5Instituto Nacional de Salud PúblicaInstituto Nacional de Salud PúblicaInstituto Nacional de Salud PúblicaInstituto Nacional de Salud PúblicaInstituto Nacional de Salud PúblicaInstituto Nacional de Salud PúblicaObjective. To compare the perception of the quality of ambulatory care in users of health services in 2012 and 2018, by indigenous and non-indigenous condition. Materials and methods. With information from two population surveys (Encuesta Nacional de Salud y Nutrición [Ensanut] 2012 and Ensanut 100k) the quality of care was analyzed based on indicators of structure, process, health outcome and care satisfaction. Results. Between 2012 and 2018, the use of private health services increased; favorable opinion about the conditions of the site, and perception of short waiting times decreased among non-indigenous people. In public health services, the supply of medicines remained high, the laboratory and Rx tests in the same care unit and pharmacology treatment explanation decreased, particularly among non-indigenous patients. Perception of health improvement and satisfaction of care was adequate. Conclusion. An ambulatory care model aimed to response needs and expectations of the most vulnerable population, mainly the indigenous population, is a priority.http://www.saludpublica.mx/index.php/spm/article/view/10562calidad de la atención en saludpoblación indí¬genaatención ambulatoriapobrezapoblaciones vulnerables |
| spellingShingle | Sergio Flores-Hernández Laura Rosario Mendoza-Alvarado Waldo Iván Vieyra-Romero Estephanía Moreno-Zegbe Arturo Cuauhtémoc Bautista-Morales Hortensia Reyes-Morales Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population Salud Pública de México calidad de la atención en salud población indí¬gena atención ambulatoria pobreza poblaciones vulnerables |
| title | Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population |
| title_full | Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population |
| title_fullStr | Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population |
| title_full_unstemmed | Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population |
| title_short | Indigenous condition in health services: comparison of quality of care 2012-2018 for poor population |
| title_sort | indigenous condition in health services comparison of quality of care 2012 2018 for poor population |
| topic | calidad de la atención en salud población indí¬gena atención ambulatoria pobreza poblaciones vulnerables |
| url | http://www.saludpublica.mx/index.php/spm/article/view/10562 |
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