The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture

Big data has become much more widely used in recent years, particularly in the banking sector. Banks have begun to use big data to enhance customer experience, optimize operations, and create novel products and services. This study investigates the effect of big data governance on financial...

Full description

Bibliographic Details
Main Authors: Mohammad Abdel Mohsen Al-Afeef, Osamah Abdul Munim Ali, Saqer Al-Tahat, Ahmad Fawaz Malkawi, Neven Yousef Kalbounhe, Zeyad Faisal Al-Azzam
Format: Article
Language:English
Published: Growing Science 2023-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol7/ijdns_2023_57.pdf
_version_ 1797805322006429696
author Mohammad Abdel Mohsen Al-Afeef
Osamah Abdul Munim Ali
Saqer Al-Tahat
Ahmad Fawaz Malkawi
Neven Yousef Kalbounhe
Zeyad Faisal Al-Azzam
author_facet Mohammad Abdel Mohsen Al-Afeef
Osamah Abdul Munim Ali
Saqer Al-Tahat
Ahmad Fawaz Malkawi
Neven Yousef Kalbounhe
Zeyad Faisal Al-Azzam
author_sort Mohammad Abdel Mohsen Al-Afeef
collection DOAJ
description Big data has become much more widely used in recent years, particularly in the banking sector. Banks have begun to use big data to enhance customer experience, optimize operations, and create novel products and services. This study investigates the effect of big data governance on financial technology in Jordanian commercial banks. The study focuses on the four dimensions of big data governance: strategy and planning, ethics and social responsibility, data quality and management, and infrastructure and architecture. Additionally, the study considers the mediating role of organizational culture in the relationship between big data governance and financial technology. Primary data were collected from 250 IT employees working in Jordanian commercial banks, and the data were analyzed using PLS-SEM. The study findings indicate that big data governance has a significant positive effect on financial technology in Jordanian commercial banks. Additionally, it has been discovered that organizational culture partially mediates the relationship between big data governance and financial technology, emphasizing the significance of creating a culture that encourages the efficient use of data in fintech. In the context of Jordanian commercial banks, this study presents empirical evidence for the connection between big data governance and financial technology. The results indicate that big data governance measures should be applied while taking organizational culture into account as a potential mediator of the effects on financial technology. This study offers guidance on how to successfully integrate big data governance policies in commercial banks to advance financial technology for bank managers and policymakers.
first_indexed 2024-03-13T05:50:19Z
format Article
id doaj.art-e3530df93f7b4f81bf99f84688ef1cb9
institution Directory Open Access Journal
issn 2561-8148
2561-8156
language English
last_indexed 2024-03-13T05:50:19Z
publishDate 2023-01-01
publisher Growing Science
record_format Article
series International Journal of Data and Network Science
spelling doaj.art-e3530df93f7b4f81bf99f84688ef1cb92023-06-13T17:32:17ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562023-01-01731283129410.5267/j.ijdns.2023.4.010The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational cultureMohammad Abdel Mohsen Al-AfeefOsamah Abdul Munim AliSaqer Al-TahatAhmad Fawaz MalkawiNeven Yousef Kalbounhe Zeyad Faisal Al-Azzam Big data has become much more widely used in recent years, particularly in the banking sector. Banks have begun to use big data to enhance customer experience, optimize operations, and create novel products and services. This study investigates the effect of big data governance on financial technology in Jordanian commercial banks. The study focuses on the four dimensions of big data governance: strategy and planning, ethics and social responsibility, data quality and management, and infrastructure and architecture. Additionally, the study considers the mediating role of organizational culture in the relationship between big data governance and financial technology. Primary data were collected from 250 IT employees working in Jordanian commercial banks, and the data were analyzed using PLS-SEM. The study findings indicate that big data governance has a significant positive effect on financial technology in Jordanian commercial banks. Additionally, it has been discovered that organizational culture partially mediates the relationship between big data governance and financial technology, emphasizing the significance of creating a culture that encourages the efficient use of data in fintech. In the context of Jordanian commercial banks, this study presents empirical evidence for the connection between big data governance and financial technology. The results indicate that big data governance measures should be applied while taking organizational culture into account as a potential mediator of the effects on financial technology. This study offers guidance on how to successfully integrate big data governance policies in commercial banks to advance financial technology for bank managers and policymakers.http://www.growingscience.com/ijds/Vol7/ijdns_2023_57.pdf
spellingShingle Mohammad Abdel Mohsen Al-Afeef
Osamah Abdul Munim Ali
Saqer Al-Tahat
Ahmad Fawaz Malkawi
Neven Yousef Kalbounhe
Zeyad Faisal Al-Azzam
The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
International Journal of Data and Network Science
title The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
title_full The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
title_fullStr The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
title_full_unstemmed The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
title_short The effect of big data governance on financial technology in Jordanian commercial banks: The mediation role of organizational culture
title_sort effect of big data governance on financial technology in jordanian commercial banks the mediation role of organizational culture
url http://www.growingscience.com/ijds/Vol7/ijdns_2023_57.pdf
work_keys_str_mv AT mohammadabdelmohsenalafeef theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT osamahabdulmunimali theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT saqeraltahat theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT ahmadfawazmalkawi theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT nevenyousefkalbounhe theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT zeyadfaisalalazzam theeffectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT mohammadabdelmohsenalafeef effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT osamahabdulmunimali effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT saqeraltahat effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT ahmadfawazmalkawi effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT nevenyousefkalbounhe effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture
AT zeyadfaisalalazzam effectofbigdatagovernanceonfinancialtechnologyinjordaniancommercialbanksthemediationroleoforganizationalculture