Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries

Objective: Nowadays, improving the productivity of libraries is very important for their survival, development and progress. It is of particular value to pay attention to the impact of the organizational citizenship behavior of librarians, which is related to their undefined frank duties and improve...

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Main Authors: Mohammad Javad Hasemzadeh, Hassan Akrami, Mahmood Sangari, Mohammad Akbary Borng
Format: Article
Language:fas
Published: Central Library of Astan Quds Razavi 2024-01-01
Series:کتابداری و اطلاع‌رسانی
Subjects:
Online Access:https://lis.aqr-libjournal.ir/article_166013_e91407e1212c9e0b19c3ae4a4ce53386.pdf
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author Mohammad Javad Hasemzadeh
Hassan Akrami
Mahmood Sangari
Mohammad Akbary Borng
author_facet Mohammad Javad Hasemzadeh
Hassan Akrami
Mahmood Sangari
Mohammad Akbary Borng
author_sort Mohammad Javad Hasemzadeh
collection DOAJ
description Objective: Nowadays, improving the productivity of libraries is very important for their survival, development and progress. It is of particular value to pay attention to the impact of the organizational citizenship behavior of librarians, which is related to their undefined frank duties and improves the performance of libraries. And it has a special value. The purpose of the present study is to investigate the situation of organizational citizenship behavior of librarians of Astan Quds Razavi in Holy Mashhad and the factors affecting it. Methodology: This research is a combination of sequential explanatory types. The statistical sample of this research is 127 librarians of Astan Quds Razavi libraries in Mashhad, who were selected by multi-stage sampling method from the 200-person population. Quantitative data collection was performed using the Citizenship Behavior Questionnaire. Data were analyzed in both quantitative and qualitative ways. The sample size of the statistical population in the qualitative section was 10 percent of librarians who had obtained a higher average score. In the Quantitative stage, it was set purposefully. A semi-structured interview method was used to collect qualitative data, this data was also analyzed by open, central and selective coding. Findings: Findings in the quantitative part showed that organizational citizenship behavior among librarians of Astan Quds Razavi libraries in Mashhad was above average. Organizational information and organizational loyalty and individual initiatives significantly predicted organizational citizenship behavior. Organizational Participation - Helping behaviors and magnanimity did not play an effective role in predicting organizational citizenship behavior. Also, the findings of the interview in the qualitative section showed that organizational justice-organizational loyalty and organizational support, personality traits, commitment and job satisfaction have been the factors involved in the occurrence of organizational citizenship behavior. If the organization appreciates and values the librarians and their opinions, it will lead to the desirable organizational citizenship behavior of the librarians, which can be classified as organizational support. In other words, it causes the librarians to show a kind of cooperative behavior and share their opinions and suggestions in the organization's programs. Also, perceived organizational support from the librarians' side leads to desirable citizenship behavior in order to fulfill the library's goals. And the increase in organizational support leads to an increase in employee citizenship behavior. Conclusion: So far, no research has been found to quantitatively and qualitatively examine the organizational citizenship behavior of librarians. The findings showed that the factors affecting and involved in the occurrence of organizational citizenship behavior can be exploited in various ways and of course can be specified.
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spelling doaj.art-e36ca11b56cb419d986ae32cb6aed3552024-02-05T17:41:48ZfasCentral Library of Astan Quds Razaviکتابداری و اطلاع‌رسانی1680-96372676-59772024-01-01263316210.30481/lis.2023.376084.2034166013Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi LibrariesMohammad Javad Hasemzadeh0Hassan Akrami1Mahmood Sangari2Mohammad Akbary Borng3Associate Professor, Department of Knowledge and Information Science, University of Birjand, Birjand, Iran.M.A. in Knowledge and Information Science, University of Birjand, Birjand, Iran.Assistant Professor, Department of Knowledge and Information Science, University of Birjand, Birjand, Iran.Associate Professor of Curriculum, Department of Education, University of Birjand, Birjand, Iran.Objective: Nowadays, improving the productivity of libraries is very important for their survival, development and progress. It is of particular value to pay attention to the impact of the organizational citizenship behavior of librarians, which is related to their undefined frank duties and improves the performance of libraries. And it has a special value. The purpose of the present study is to investigate the situation of organizational citizenship behavior of librarians of Astan Quds Razavi in Holy Mashhad and the factors affecting it. Methodology: This research is a combination of sequential explanatory types. The statistical sample of this research is 127 librarians of Astan Quds Razavi libraries in Mashhad, who were selected by multi-stage sampling method from the 200-person population. Quantitative data collection was performed using the Citizenship Behavior Questionnaire. Data were analyzed in both quantitative and qualitative ways. The sample size of the statistical population in the qualitative section was 10 percent of librarians who had obtained a higher average score. In the Quantitative stage, it was set purposefully. A semi-structured interview method was used to collect qualitative data, this data was also analyzed by open, central and selective coding. Findings: Findings in the quantitative part showed that organizational citizenship behavior among librarians of Astan Quds Razavi libraries in Mashhad was above average. Organizational information and organizational loyalty and individual initiatives significantly predicted organizational citizenship behavior. Organizational Participation - Helping behaviors and magnanimity did not play an effective role in predicting organizational citizenship behavior. Also, the findings of the interview in the qualitative section showed that organizational justice-organizational loyalty and organizational support, personality traits, commitment and job satisfaction have been the factors involved in the occurrence of organizational citizenship behavior. If the organization appreciates and values the librarians and their opinions, it will lead to the desirable organizational citizenship behavior of the librarians, which can be classified as organizational support. In other words, it causes the librarians to show a kind of cooperative behavior and share their opinions and suggestions in the organization's programs. Also, perceived organizational support from the librarians' side leads to desirable citizenship behavior in order to fulfill the library's goals. And the increase in organizational support leads to an increase in employee citizenship behavior. Conclusion: So far, no research has been found to quantitatively and qualitatively examine the organizational citizenship behavior of librarians. The findings showed that the factors affecting and involved in the occurrence of organizational citizenship behavior can be exploited in various ways and of course can be specified.https://lis.aqr-libjournal.ir/article_166013_e91407e1212c9e0b19c3ae4a4ce53386.pdforganizational citizenship behaviorlibrariansastan quds razavi
spellingShingle Mohammad Javad Hasemzadeh
Hassan Akrami
Mahmood Sangari
Mohammad Akbary Borng
Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
کتابداری و اطلاع‌رسانی
organizational citizenship behavior
librarians
astan quds razavi
title Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
title_full Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
title_fullStr Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
title_full_unstemmed Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
title_short Effective Factors on Organizational Citizenship Behavior of Librarians of Astan Quds Razavi Libraries
title_sort effective factors on organizational citizenship behavior of librarians of astan quds razavi libraries
topic organizational citizenship behavior
librarians
astan quds razavi
url https://lis.aqr-libjournal.ir/article_166013_e91407e1212c9e0b19c3ae4a4ce53386.pdf
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