Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach
With popularizing the Internet, more and more resources and services have emerged along with social networking sites. The Sunshine Social Welfare Foundation’s online support group on Facebook was set up for patients with burn and scald injuries. It provides a platform for patients to possibly restar...
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Format: | Article |
Language: | English |
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Tamkang University Press
2020-07-01
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Series: | Jiàoyù zīliào yǔ túshūguǎn xué |
Subjects: | |
Online Access: | http://joemls.dils.tku.edu.tw/fulltext/57203fullText.pdf |
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author | Yi-Chiao Vicky Tseng Ming-Hsin Phoebe Chiu |
author_facet | Yi-Chiao Vicky Tseng Ming-Hsin Phoebe Chiu |
author_sort | Yi-Chiao Vicky Tseng |
collection | DOAJ |
description | With popularizing the Internet, more and more resources and services have emerged along with social networking sites. The Sunshine Social Welfare Foundation’s online support group on Facebook was set up for patients with burn and scald injuries. It provides a platform for patients to possibly restart a new life via support groups. The purpose of this study is to explore the participants’ mental model of Sunshine Social Welfare Foundation Support Group on Facebook, and to understand the underlying thoughts and needs of patients of burn and scald injuries by using the Zaltman Metaphor Elicitation Technique (ZMET). This study recruited 8 patients as research participants and collected a total of 72 pictures. The ZMET was applied to understand each participant’s thoughts, while metaphor analysis was used to investigate the results and core values, which were then drawn into consensus map for further analysis. In conclusion, three main findings are as follows: (1) The mental model of participants on online support group is to get back to their normal life, participate in education and learning, and need spiritual support. (2) Patients receive hope and goal of life from online support group. (3) The participants need the online support group for enhancing themselves, to promoting social values and developing future. According to these results, some suggestions are made for patients of burn and scald injuries and social welfare organizations and departments. |
first_indexed | 2024-03-12T21:13:24Z |
format | Article |
id | doaj.art-e38632729400475d921294e29b55f9e1 |
institution | Directory Open Access Journal |
issn | 1013-090X 2309-9100 |
language | English |
last_indexed | 2024-03-12T21:13:24Z |
publishDate | 2020-07-01 |
publisher | Tamkang University Press |
record_format | Article |
series | Jiàoyù zīliào yǔ túshūguǎn xué |
spelling | doaj.art-e38632729400475d921294e29b55f9e12023-07-30T06:11:21ZengTamkang University PressJiàoyù zīliào yǔ túshūguǎn xué1013-090X2309-91002020-07-0157221525210.6120/JoEMLS.202007_57(2).0006.RS.BMExploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET ApproachYi-Chiao Vicky Tsenghttps://orcid.org/0000-0001-9563-672XMing-Hsin Phoebe Chiuhttps://orcid.org/0000-0002-1990-4726With popularizing the Internet, more and more resources and services have emerged along with social networking sites. The Sunshine Social Welfare Foundation’s online support group on Facebook was set up for patients with burn and scald injuries. It provides a platform for patients to possibly restart a new life via support groups. The purpose of this study is to explore the participants’ mental model of Sunshine Social Welfare Foundation Support Group on Facebook, and to understand the underlying thoughts and needs of patients of burn and scald injuries by using the Zaltman Metaphor Elicitation Technique (ZMET). This study recruited 8 patients as research participants and collected a total of 72 pictures. The ZMET was applied to understand each participant’s thoughts, while metaphor analysis was used to investigate the results and core values, which were then drawn into consensus map for further analysis. In conclusion, three main findings are as follows: (1) The mental model of participants on online support group is to get back to their normal life, participate in education and learning, and need spiritual support. (2) Patients receive hope and goal of life from online support group. (3) The participants need the online support group for enhancing themselves, to promoting social values and developing future. According to these results, some suggestions are made for patients of burn and scald injuries and social welfare organizations and departments.http://joemls.dils.tku.edu.tw/fulltext/57203fullText.pdfsunshine social welfare foundationzaltman metaphor elicitation technique (zmet)mental modelonline support patient group |
spellingShingle | Yi-Chiao Vicky Tseng Ming-Hsin Phoebe Chiu Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach Jiàoyù zīliào yǔ túshūguǎn xué sunshine social welfare foundation zaltman metaphor elicitation technique (zmet) mental model online support patient group |
title | Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach |
title_full | Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach |
title_fullStr | Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach |
title_full_unstemmed | Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach |
title_short | Exploring the Patients’ Mental Model of the Sunshine Social Welfare Foundation’s Support Group on Facebook: A ZMET Approach |
title_sort | exploring the patients mental model of the sunshine social welfare foundation s support group on facebook a zmet approach |
topic | sunshine social welfare foundation zaltman metaphor elicitation technique (zmet) mental model online support patient group |
url | http://joemls.dils.tku.edu.tw/fulltext/57203fullText.pdf |
work_keys_str_mv | AT yichiaovickytseng exploringthepatientsmentalmodelofthesunshinesocialwelfarefoundationssupportgrouponfacebookazmetapproach AT minghsinphoebechiu exploringthepatientsmentalmodelofthesunshinesocialwelfarefoundationssupportgrouponfacebookazmetapproach |