Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review
For a successful digital transformation, organizations must create an accurate roadmap and manage the process effectively. A digital maturity model is a critical success factor as it enables organizations to assess their current situation and create roadmaps aligned with their goals; however, a comp...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-04-01
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| Series: | Systems |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-8954/11/4/213 |
| _version_ | 1797603391128469504 |
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| author | Arzu Aras Gülçin Büyüközkan |
| author_facet | Arzu Aras Gülçin Büyüközkan |
| author_sort | Arzu Aras |
| collection | DOAJ |
| description | For a successful digital transformation, organizations must create an accurate roadmap and manage the process effectively. A digital maturity model is a critical success factor as it enables organizations to assess their current situation and create roadmaps aligned with their goals; however, a comprehensive systematic literature review covering the maturity models proposed by academia and consultancy firms is hard to find. Further, the existing models are sector-oriented, not organization-oriented, and do not consider the transformation journey holistically, but instead focus on model dimensions. This study first undertakes a comprehensive and up-to-date systematic literature review by applying the PRISMA approach using a bibliometric analysis tool capable of providing visual maps, then developing a unique holistic digital maturity model that covers several aspects of an organization’s digital transformation journey, from strategy to governance, and asking relevant questions. The hierarchical structure, comprising dimensions and sub-dimensions, presents content beyond the scope of other models. The results of the digital maturity assessment can be interpreted in parallel with the stages of the digital transformation. Consequently, the new holistic and sector-independent digital maturity model can be used by organizations in both the private and public sector. |
| first_indexed | 2024-03-11T04:29:30Z |
| format | Article |
| id | doaj.art-e389e0c56efe4f50a698d1ac47b06366 |
| institution | Directory Open Access Journal |
| issn | 2079-8954 |
| language | English |
| last_indexed | 2024-03-11T04:29:30Z |
| publishDate | 2023-04-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj.art-e389e0c56efe4f50a698d1ac47b063662023-11-17T21:35:49ZengMDPI AGSystems2079-89542023-04-0111421310.3390/systems11040213Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature ReviewArzu Aras0Gülçin Büyüközkan1Design, Technology and Society PhD Program, Özyeğin University, Istanbul 34794, TurkeyDepartment of Industrial Engineering, Galatasaray University, Istanbul 34357, TurkeyFor a successful digital transformation, organizations must create an accurate roadmap and manage the process effectively. A digital maturity model is a critical success factor as it enables organizations to assess their current situation and create roadmaps aligned with their goals; however, a comprehensive systematic literature review covering the maturity models proposed by academia and consultancy firms is hard to find. Further, the existing models are sector-oriented, not organization-oriented, and do not consider the transformation journey holistically, but instead focus on model dimensions. This study first undertakes a comprehensive and up-to-date systematic literature review by applying the PRISMA approach using a bibliometric analysis tool capable of providing visual maps, then developing a unique holistic digital maturity model that covers several aspects of an organization’s digital transformation journey, from strategy to governance, and asking relevant questions. The hierarchical structure, comprising dimensions and sub-dimensions, presents content beyond the scope of other models. The results of the digital maturity assessment can be interpreted in parallel with the stages of the digital transformation. Consequently, the new holistic and sector-independent digital maturity model can be used by organizations in both the private and public sector.https://www.mdpi.com/2079-8954/11/4/213digital transformationdigitalizationdigital maturitydigital maturity modeldigital transformation journey |
| spellingShingle | Arzu Aras Gülçin Büyüközkan Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review Systems digital transformation digitalization digital maturity digital maturity model digital transformation journey |
| title | Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review |
| title_full | Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review |
| title_fullStr | Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review |
| title_full_unstemmed | Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review |
| title_short | Digital Transformation Journey Guidance: A Holistic Digital Maturity Model Based on a Systematic Literature Review |
| title_sort | digital transformation journey guidance a holistic digital maturity model based on a systematic literature review |
| topic | digital transformation digitalization digital maturity digital maturity model digital transformation journey |
| url | https://www.mdpi.com/2079-8954/11/4/213 |
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