Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana

In modern world, big changes are occurring in short time frames, business are dealing with information and communication technologies adaptation and updating problems, being such as Internet and Web 2.0. There are different tools that allow efficiency in internal and external communications of the c...

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Main Authors: Jorge Carlos MORGAN MEDINA, Alfredo Mario MEJÍA RAMÍREZ, Carolina PIZANO NORIEGA
Format: Article
Language:English
Published: Sciendo 2014-02-01
Series:Management Dynamics in the Knowledge Economy
Online Access:http://www.managementdynamics.ro/index.php/journal/article/view/36
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author Jorge Carlos MORGAN MEDINA
Alfredo Mario MEJÍA RAMÍREZ
Carolina PIZANO NORIEGA
author_facet Jorge Carlos MORGAN MEDINA
Alfredo Mario MEJÍA RAMÍREZ
Carolina PIZANO NORIEGA
author_sort Jorge Carlos MORGAN MEDINA
collection DOAJ
description In modern world, big changes are occurring in short time frames, business are dealing with information and communication technologies adaptation and updating problems, being such as Internet and Web 2.0. There are different tools that allow efficiency in internal and external communications of the company; when it comes to external communication, digital marketing is gaining more ground and an increasing number of companies invest more in that kind of strategies. Digital marketing as a tool for business is a great advantage that not all recognize, even much less number of companies use it, in particular microenterprises. There are many factors that influence the decision to adopt digital marketing strategies and activities. The present paper presents the scores for the different digital marketing activities as perceived and implemented by micro-enterprises in the city of Tijuana. The main reasons why they do not perform digital marketing activities are: they do not believe it necessary, training outdates and price. Companies mainly perform activities in social networks, in the company website, emailing and online advertising, while they qualify email, website, Facebook and Google Maps as the most useful digital marketing activities. This information can be used both by microenterprises as by suppliers to generate profitable strategic alliances.
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spelling doaj.art-e3ec246653b54d62be8576d6f69994012022-12-21T21:23:25ZengSciendoManagement Dynamics in the Knowledge Economy2286-26682014-02-011334736625Use and Perception of Digital Marketing Tools for Micro-Enterprises in TijuanaJorge Carlos MORGAN MEDINA0Alfredo Mario MEJÍA RAMÍREZ1Carolina PIZANO NORIEGA2School of Tourism and Marketing Autonomous University of Baja California 14418 Calzada Tecnológico, Mesa de Otay, Tijuana, MéxicoSchool of Tourism and Marketing Autonomous University of Baja California 14418 Calzada Tecnológico, Mesa de Otay, Tijuana, MéxicoHealth Sciences Center Autonomous University of Baja California 1000 Universitario Blvd., Valle San Pedro, UABC, Campus Valle Las Palmas, Tijuana, MéxicoIn modern world, big changes are occurring in short time frames, business are dealing with information and communication technologies adaptation and updating problems, being such as Internet and Web 2.0. There are different tools that allow efficiency in internal and external communications of the company; when it comes to external communication, digital marketing is gaining more ground and an increasing number of companies invest more in that kind of strategies. Digital marketing as a tool for business is a great advantage that not all recognize, even much less number of companies use it, in particular microenterprises. There are many factors that influence the decision to adopt digital marketing strategies and activities. The present paper presents the scores for the different digital marketing activities as perceived and implemented by micro-enterprises in the city of Tijuana. The main reasons why they do not perform digital marketing activities are: they do not believe it necessary, training outdates and price. Companies mainly perform activities in social networks, in the company website, emailing and online advertising, while they qualify email, website, Facebook and Google Maps as the most useful digital marketing activities. This information can be used both by microenterprises as by suppliers to generate profitable strategic alliances.http://www.managementdynamics.ro/index.php/journal/article/view/36
spellingShingle Jorge Carlos MORGAN MEDINA
Alfredo Mario MEJÍA RAMÍREZ
Carolina PIZANO NORIEGA
Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
Management Dynamics in the Knowledge Economy
title Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
title_full Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
title_fullStr Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
title_full_unstemmed Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
title_short Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
title_sort use and perception of digital marketing tools for micro enterprises in tijuana
url http://www.managementdynamics.ro/index.php/journal/article/view/36
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