The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania

Background: The use of social networking sites (SNS) has increased knowledge sharing among students leading to improved academic performance. Despite the benefits that SNSs provide in education, their use for knowledge sharing and exchange among postgraduate students in some Tanzanian tertiary insti...

Full description

Bibliographic Details
Main Authors: Msafiri J. Ponera, Patrick Ngulube
Format: Article
Language:English
Published: AOSIS 2024-03-01
Series:South African Journal of Information Management
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1656
_version_ 1797223139880468480
author Msafiri J. Ponera
Patrick Ngulube
author_facet Msafiri J. Ponera
Patrick Ngulube
author_sort Msafiri J. Ponera
collection DOAJ
description Background: The use of social networking sites (SNS) has increased knowledge sharing among students leading to improved academic performance. Despite the benefits that SNSs provide in education, their use for knowledge sharing and exchange among postgraduate students in some Tanzanian tertiary institutions (TIs) faces challenges. Objectives: To examine the benefits of using SNSs for sharing knowledge and information among postgraduate students and propose possible solutions to the identified challenges. Method: This study was conducted using mixed-methods research, employing a convergent research design. Parallel mixed-methods sampling was used in the study to collect quantitative data from 171 postgraduates and 30 members of academic staff responsible for teaching and supervising postgraduates. Qualitative data were gathered from eight heads of academic departments who were purposively selected. Results: The findings established that the use of SNSs for knowledge and information sharing in the TIs selected for the study had expanded postgraduate students’ knowledge bases and enhanced academic performance. The study indicated that postgraduate students lack reliable Internet connectivity and a stand-alone policy. Conclusion: The study recommends that TIs in Tanzania ensure the availability of funds to make knowledge sharing practices sustainable. Contribution: The contribution is to the literature for a better understanding of the use of SNSs in particular and to help decision-makers appreciate how they can prepare provisions for the use of SNSs.
first_indexed 2024-04-24T13:32:29Z
format Article
id doaj.art-e3f833f015e8450ebc366bae87ab79fe
institution Directory Open Access Journal
issn 2078-1865
1560-683X
language English
last_indexed 2024-04-24T13:32:29Z
publishDate 2024-03-01
publisher AOSIS
record_format Article
series South African Journal of Information Management
spelling doaj.art-e3f833f015e8450ebc366bae87ab79fe2024-04-04T09:29:20ZengAOSISSouth African Journal of Information Management2078-18651560-683X2024-03-01261e1e910.4102/sajim.v26i1.1656781The use of social networking sites for knowledge and information exchange by postgraduates in TanzaniaMsafiri J. Ponera0Patrick Ngulube1Department of Information Science, School of Graduate Studies, University of South Africa, PretoriaDepartment of Information Science, School of Graduate Studies, University of South Africa, PretoriaBackground: The use of social networking sites (SNS) has increased knowledge sharing among students leading to improved academic performance. Despite the benefits that SNSs provide in education, their use for knowledge sharing and exchange among postgraduate students in some Tanzanian tertiary institutions (TIs) faces challenges. Objectives: To examine the benefits of using SNSs for sharing knowledge and information among postgraduate students and propose possible solutions to the identified challenges. Method: This study was conducted using mixed-methods research, employing a convergent research design. Parallel mixed-methods sampling was used in the study to collect quantitative data from 171 postgraduates and 30 members of academic staff responsible for teaching and supervising postgraduates. Qualitative data were gathered from eight heads of academic departments who were purposively selected. Results: The findings established that the use of SNSs for knowledge and information sharing in the TIs selected for the study had expanded postgraduate students’ knowledge bases and enhanced academic performance. The study indicated that postgraduate students lack reliable Internet connectivity and a stand-alone policy. Conclusion: The study recommends that TIs in Tanzania ensure the availability of funds to make knowledge sharing practices sustainable. Contribution: The contribution is to the literature for a better understanding of the use of SNSs in particular and to help decision-makers appreciate how they can prepare provisions for the use of SNSs.https://sajim.co.za/index.php/sajim/article/view/1656information sharingknowledge sharingmixed-methods researchpostgraduate studentssocial networking sitessocial networkstanzaniatertiary institutions
spellingShingle Msafiri J. Ponera
Patrick Ngulube
The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
South African Journal of Information Management
information sharing
knowledge sharing
mixed-methods research
postgraduate students
social networking sites
social networks
tanzania
tertiary institutions
title The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
title_full The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
title_fullStr The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
title_full_unstemmed The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
title_short The use of social networking sites for knowledge and information exchange by postgraduates in Tanzania
title_sort use of social networking sites for knowledge and information exchange by postgraduates in tanzania
topic information sharing
knowledge sharing
mixed-methods research
postgraduate students
social networking sites
social networks
tanzania
tertiary institutions
url https://sajim.co.za/index.php/sajim/article/view/1656
work_keys_str_mv AT msafirijponera theuseofsocialnetworkingsitesforknowledgeandinformationexchangebypostgraduatesintanzania
AT patrickngulube theuseofsocialnetworkingsitesforknowledgeandinformationexchangebypostgraduatesintanzania
AT msafirijponera useofsocialnetworkingsitesforknowledgeandinformationexchangebypostgraduatesintanzania
AT patrickngulube useofsocialnetworkingsitesforknowledgeandinformationexchangebypostgraduatesintanzania