Utilisation of information technologies in ambulatory care in Switzerland

Background: The importance of electronic medical records for the healthcare system is well documented. IT enables easy storage, communication and decision support and can provide important tools in the care of chronically ill patients in the form of a reminder system. Methods: A questi...

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Main Author: L Brunner
Format: Article
Language:English
Published: SMW supporting association (Trägerverein Swiss Medical Weekly SMW) 2010-09-01
Series:Swiss Medical Weekly
Subjects:
Online Access:https://www.smw.ch/index.php/smw/article/view/1194
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author L Brunner
author_facet L Brunner
author_sort L Brunner
collection DOAJ
description Background: The importance of electronic medical records for the healthcare system is well documented. IT enables easy storage, communication and decision support and can provide important tools in the care of chronically ill patients in the form of a reminder system. Methods: A questionnaire was developed and send out to 1200 physicians extracted from the official data base. After four weeks the non-responders received a written reminder. Data collection started in December 2007 and was completed in February 2008. Results: 719 questionnaires were received back, representing a response rate of 59.9%. The data revealed a significant underuse of electronic medical records (EMRs) and IT compared to other European countries. Smaller practices, older physicians and especially primary care physicians tended to use less EMR. Only 10.2% of all physicians declared an interest in considering investment in IT in the next three years, 66.9% expressly denied wishing to do so. The most important barriers were the costs, the unclear benefit and a feared worsening of the doctor-patient-communication during consultation. Conclusion: IT and especially EMRs are underused in daily ambulatory care in Switzerland. To increase the use of EMRs, several approaches could be helpful. First of all, the benefit of EMRs in daily routine care have to be increased as, for example, by decision support systems, tools to avoid pharmaceutical interactions and reminder systems to enable a proactive treatment of chronically ill patients. Furthermore, adequate approaches to offer appropriate reimbursement for the financial investments have to considered such as an additional payment for electronically generated, evidence based quality indicators.
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spelling doaj.art-e400ebd32bd54b64b7883cba04bf87872022-12-22T04:24:38ZengSMW supporting association (Trägerverein Swiss Medical Weekly SMW)Swiss Medical Weekly1424-39972010-09-01140373810.4414/smw.2010.13088Utilisation of information technologies in ambulatory care in SwitzerlandL Brunner Background: The importance of electronic medical records for the healthcare system is well documented. IT enables easy storage, communication and decision support and can provide important tools in the care of chronically ill patients in the form of a reminder system. Methods: A questionnaire was developed and send out to 1200 physicians extracted from the official data base. After four weeks the non-responders received a written reminder. Data collection started in December 2007 and was completed in February 2008. Results: 719 questionnaires were received back, representing a response rate of 59.9%. The data revealed a significant underuse of electronic medical records (EMRs) and IT compared to other European countries. Smaller practices, older physicians and especially primary care physicians tended to use less EMR. Only 10.2% of all physicians declared an interest in considering investment in IT in the next three years, 66.9% expressly denied wishing to do so. The most important barriers were the costs, the unclear benefit and a feared worsening of the doctor-patient-communication during consultation. Conclusion: IT and especially EMRs are underused in daily ambulatory care in Switzerland. To increase the use of EMRs, several approaches could be helpful. First of all, the benefit of EMRs in daily routine care have to be increased as, for example, by decision support systems, tools to avoid pharmaceutical interactions and reminder systems to enable a proactive treatment of chronically ill patients. Furthermore, adequate approaches to offer appropriate reimbursement for the financial investments have to considered such as an additional payment for electronically generated, evidence based quality indicators. https://www.smw.ch/index.php/smw/article/view/1194ambulatory carechronic careeHealthelectronic medical recordhealth information technologyhealth services research
spellingShingle L Brunner
Utilisation of information technologies in ambulatory care in Switzerland
Swiss Medical Weekly
ambulatory care
chronic care
eHealth
electronic medical record
health information technology
health services research
title Utilisation of information technologies in ambulatory care in Switzerland
title_full Utilisation of information technologies in ambulatory care in Switzerland
title_fullStr Utilisation of information technologies in ambulatory care in Switzerland
title_full_unstemmed Utilisation of information technologies in ambulatory care in Switzerland
title_short Utilisation of information technologies in ambulatory care in Switzerland
title_sort utilisation of information technologies in ambulatory care in switzerland
topic ambulatory care
chronic care
eHealth
electronic medical record
health information technology
health services research
url https://www.smw.ch/index.php/smw/article/view/1194
work_keys_str_mv AT lbrunner utilisationofinformationtechnologiesinambulatorycareinswitzerland