Sensing Framework for the Internet of Actors in the Value Co-Creation Process with a Beacon-Attachable Indoor Positioning System
To evaluate and improve the value of a service, it is important to measure not only the outcomes, but also the process of the service. Value co-creation (VCC) is not limited to outcomes, especially in interpersonal services based on interactions between actors. In this paper, a sensing framework for...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2020-12-01
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Series: | Sensors |
Subjects: | |
Online Access: | https://www.mdpi.com/1424-8220/21/1/83 |