Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock

This empirical study examines how practitioners from the organizational functions of human<br />resources, occupational safety and occupational health services within a Finnish industrial<br />organization view the challenges that production supervisors face in their daily work. The arti...

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Main Author: Riikka Ruotsala
Format: Article
Language:English
Published: The Outlines Association 2014-04-01
Series:Outlines
Subjects:
Online Access:http://ojs.statsbiblioteket.dk/index.php/outlines/article/view/16830
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author Riikka Ruotsala
author_facet Riikka Ruotsala
author_sort Riikka Ruotsala
collection DOAJ
description This empirical study examines how practitioners from the organizational functions of human<br />resources, occupational safety and occupational health services within a Finnish industrial<br />organization view the challenges that production supervisors face in their daily work. The article<br />presents a formative intervention, which focuses on supervisors’ changing work and how these<br />organizational support functions could collaboratively serve supervisors better, especially in their<br />task of promoting well-being at work. The article approaches this collective learning effort from<br />the framework of the Cultural Historical Activity Theory (CHAT), by examining how crossfunctional<br />collaboration evolves and the transitions through which it develops in an intervention<br />process. The development of collaboration is analysed through a process of collective concept and<br />tool formation by following a cross-meeting trajectory of specific annual clock episodes. An<br />annual clock, a co-ordinating tool used in organizations to assist the yearly planning and<br />management of specific operations, emerged in the intervention as the practitioners’ attempt to<br />synchronize overlapping and inconsistent well-being related practices assigned to supervisors.<br />The article presents a framework that can be applied in this kind of combined empirical analysis<br />of tool development and the evolving collaboration. The analysis shows how the idea of the annual<br />clock grew through multifaceted conceptualizations, in which it first had the status of a conceptual<br />object, then a collaborative tool, and eventually a script for becoming a novel cross-functional<br />practice. Simultaneously, the mode of interaction expanded from a function-based co-ordination to<br />task-oriented co-operation, and finally to communication.
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spelling doaj.art-e430384855d64f88b9cb79debd88305a2023-01-02T03:01:09ZengThe Outlines AssociationOutlines1399-55101904-02102014-04-01152315315399Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual ClockRiikka RuotsalaThis empirical study examines how practitioners from the organizational functions of human<br />resources, occupational safety and occupational health services within a Finnish industrial<br />organization view the challenges that production supervisors face in their daily work. The article<br />presents a formative intervention, which focuses on supervisors’ changing work and how these<br />organizational support functions could collaboratively serve supervisors better, especially in their<br />task of promoting well-being at work. The article approaches this collective learning effort from<br />the framework of the Cultural Historical Activity Theory (CHAT), by examining how crossfunctional<br />collaboration evolves and the transitions through which it develops in an intervention<br />process. The development of collaboration is analysed through a process of collective concept and<br />tool formation by following a cross-meeting trajectory of specific annual clock episodes. An<br />annual clock, a co-ordinating tool used in organizations to assist the yearly planning and<br />management of specific operations, emerged in the intervention as the practitioners’ attempt to<br />synchronize overlapping and inconsistent well-being related practices assigned to supervisors.<br />The article presents a framework that can be applied in this kind of combined empirical analysis<br />of tool development and the evolving collaboration. The analysis shows how the idea of the annual<br />clock grew through multifaceted conceptualizations, in which it first had the status of a conceptual<br />object, then a collaborative tool, and eventually a script for becoming a novel cross-functional<br />practice. Simultaneously, the mode of interaction expanded from a function-based co-ordination to<br />task-oriented co-operation, and finally to communication.http://ojs.statsbiblioteket.dk/index.php/outlines/article/view/16830well-being at work, supervisor, concept formation, intervention, script, activity theory
spellingShingle Riikka Ruotsala
Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
Outlines
well-being at work, supervisor, concept formation, intervention, script, activity theory
title Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
title_full Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
title_fullStr Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
title_full_unstemmed Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
title_short Developing a Tool for Cross-Functional Collaboration: the Trajectory of an Annual Clock
title_sort developing a tool for cross functional collaboration the trajectory of an annual clock
topic well-being at work, supervisor, concept formation, intervention, script, activity theory
url http://ojs.statsbiblioteket.dk/index.php/outlines/article/view/16830
work_keys_str_mv AT riikkaruotsala developingatoolforcrossfunctionalcollaborationthetrajectoryofanannualclock