A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing

<p>Abstract</p> <p>Background</p> <p>Research estimates of inadvertent harm to patients undergoing modern healthcare demonstrate a serious problem. Much attention has been paid to analysis of the causes of error and harm, but researchers have typically focussed either o...

Full description

Bibliographic Details
Main Authors: Catchpole Ken, McCulloch Peter
Format: Article
Language:English
Published: BMC 2011-09-01
Series:BMC Surgery
Subjects:
Online Access:http://www.biomedcentral.com/1471-2482/11/23
_version_ 1811319915288723456
author Catchpole Ken
McCulloch Peter
author_facet Catchpole Ken
McCulloch Peter
author_sort Catchpole Ken
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Research estimates of inadvertent harm to patients undergoing modern healthcare demonstrate a serious problem. Much attention has been paid to analysis of the causes of error and harm, but researchers have typically focussed either on human interaction and communication or on systems design, without fully considering the other components. Existing models for analysing harm are principally derived from theory and the analysis of individual incidents, and their practical value is often limited by the assumption that identifying causal factors automatically suggests solutions. We suggest that new models based on observation are required to help analyse healthcare safety problems and evaluate proposed solutions. We propose such a model which is directed at "microsystem" level (Ward and operating theatre), and which frames problems and solutions within three dimensions.</p> <p>Methods</p> <p>We have developed a new, simple, model of safety in healthcare systems, based on analysis of real problems seen in surgical systems, in which influences on risk at the "microsystem" level are described in terms of only 3 dimensions - technology, system and culture. We used definitions of these terms which are similar or identical to those used elsewhere in the safety literature, and utilised a set of formal empirical and deductive processes to derive the model. The "3D" model assumes that new risks arise in an unpredictable stochastic manner, and that the three defined dimensions are interactive, in an unconstrained fashion. We illustrated testing of the model, using analysis of a small number of incidents in a surgical environment for which we had detailed prospective observational data.</p> <p>Results</p> <p>The model appeared to provide useful explanation and categorisation of real events. We made predictions based on the model, which are experimentally verifiable, and propose further work to test and refine it.</p> <p>Conclusion</p> <p>We suggest that, if calibrated by application to a large incident dataset, the 3D model could form the basis for a quantitative statistical method for estimating risk at microsystem levels in many acute healthcare settings.</p>
first_indexed 2024-04-13T12:51:38Z
format Article
id doaj.art-e4598417955e475f90993d77e36a6d72
institution Directory Open Access Journal
issn 1471-2482
language English
last_indexed 2024-04-13T12:51:38Z
publishDate 2011-09-01
publisher BMC
record_format Article
series BMC Surgery
spelling doaj.art-e4598417955e475f90993d77e36a6d722022-12-22T02:46:12ZengBMCBMC Surgery1471-24822011-09-011112310.1186/1471-2482-11-23A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testingCatchpole KenMcCulloch Peter<p>Abstract</p> <p>Background</p> <p>Research estimates of inadvertent harm to patients undergoing modern healthcare demonstrate a serious problem. Much attention has been paid to analysis of the causes of error and harm, but researchers have typically focussed either on human interaction and communication or on systems design, without fully considering the other components. Existing models for analysing harm are principally derived from theory and the analysis of individual incidents, and their practical value is often limited by the assumption that identifying causal factors automatically suggests solutions. We suggest that new models based on observation are required to help analyse healthcare safety problems and evaluate proposed solutions. We propose such a model which is directed at "microsystem" level (Ward and operating theatre), and which frames problems and solutions within three dimensions.</p> <p>Methods</p> <p>We have developed a new, simple, model of safety in healthcare systems, based on analysis of real problems seen in surgical systems, in which influences on risk at the "microsystem" level are described in terms of only 3 dimensions - technology, system and culture. We used definitions of these terms which are similar or identical to those used elsewhere in the safety literature, and utilised a set of formal empirical and deductive processes to derive the model. The "3D" model assumes that new risks arise in an unpredictable stochastic manner, and that the three defined dimensions are interactive, in an unconstrained fashion. We illustrated testing of the model, using analysis of a small number of incidents in a surgical environment for which we had detailed prospective observational data.</p> <p>Results</p> <p>The model appeared to provide useful explanation and categorisation of real events. We made predictions based on the model, which are experimentally verifiable, and propose further work to test and refine it.</p> <p>Conclusion</p> <p>We suggest that, if calibrated by application to a large incident dataset, the 3D model could form the basis for a quantitative statistical method for estimating risk at microsystem levels in many acute healthcare settings.</p>http://www.biomedcentral.com/1471-2482/11/23Patient safetysurgerymedical errortheory, systemculture
spellingShingle Catchpole Ken
McCulloch Peter
A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
BMC Surgery
Patient safety
surgery
medical error
theory, system
culture
title A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
title_full A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
title_fullStr A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
title_full_unstemmed A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
title_short A three-dimensional model of error and safety in surgical health care microsystems. Rationale, development and initial testing
title_sort three dimensional model of error and safety in surgical health care microsystems rationale development and initial testing
topic Patient safety
surgery
medical error
theory, system
culture
url http://www.biomedcentral.com/1471-2482/11/23
work_keys_str_mv AT catchpoleken athreedimensionalmodeloferrorandsafetyinsurgicalhealthcaremicrosystemsrationaledevelopmentandinitialtesting
AT mccullochpeter athreedimensionalmodeloferrorandsafetyinsurgicalhealthcaremicrosystemsrationaledevelopmentandinitialtesting
AT catchpoleken threedimensionalmodeloferrorandsafetyinsurgicalhealthcaremicrosystemsrationaledevelopmentandinitialtesting
AT mccullochpeter threedimensionalmodeloferrorandsafetyinsurgicalhealthcaremicrosystemsrationaledevelopmentandinitialtesting