The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe

Abstract Green tourism, social media branding and technology adoption have recently become the most powerful elements in the tourism world during and post-COVID19 pandemic. This paper aims to investigate the effects of social media branding and technology adoption on green tourism with tourists’ beh...

Full description

Bibliographic Details
Main Authors: Option Takunda Chiwaridzo, Reason Masengu
Format: Article
Language:English
Published: SpringerOpen 2023-08-01
Series:Future Business Journal
Subjects:
Online Access:https://doi.org/10.1186/s43093-023-00249-6
_version_ 1797559436276924416
author Option Takunda Chiwaridzo
Reason Masengu
author_facet Option Takunda Chiwaridzo
Reason Masengu
author_sort Option Takunda Chiwaridzo
collection DOAJ
description Abstract Green tourism, social media branding and technology adoption have recently become the most powerful elements in the tourism world during and post-COVID19 pandemic. This paper aims to investigate the effects of social media branding and technology adoption on green tourism with tourists’ behavior as a mediator post-COVID 19 in developing countries such as Zimbabwe. The positivism philosophy was adopted in line with the quantitative nature of the study. The research embraced an explanatory survey research design, and a structured questionnaire was used to gather primary data. The survey’s population was drawn from tourists who visited Zimbabwe post-COVID 19 era. This research used (PLS-SEM) on a sample of 408 as guided by the Krejcie and Morgan table for determining sample size. The findings indicate that social media branding and technology adoption have a positive impact on green tourism and that tourists’ behavior partially and fully mediates the two indirect relationships. The distinctiveness of the current papers lies on fact that it can be a guideline to policymakers, green tourism supply chain and environmentalists in developing strategies that promote green tourism in Zimbabwe and other developing countries.
first_indexed 2024-03-10T17:45:25Z
format Article
id doaj.art-e469390056494b549e8bbefa0aa16b75
institution Directory Open Access Journal
issn 2314-7210
language English
last_indexed 2024-03-10T17:45:25Z
publishDate 2023-08-01
publisher SpringerOpen
record_format Article
series Future Business Journal
spelling doaj.art-e469390056494b549e8bbefa0aa16b752023-11-20T09:32:51ZengSpringerOpenFuture Business Journal2314-72102023-08-019111410.1186/s43093-023-00249-6The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of ZimbabweOption Takunda Chiwaridzo0Reason Masengu1School of Economics and Business Management, University of Science and TechnologyDepartment of Business Management at Middle East CollegeAbstract Green tourism, social media branding and technology adoption have recently become the most powerful elements in the tourism world during and post-COVID19 pandemic. This paper aims to investigate the effects of social media branding and technology adoption on green tourism with tourists’ behavior as a mediator post-COVID 19 in developing countries such as Zimbabwe. The positivism philosophy was adopted in line with the quantitative nature of the study. The research embraced an explanatory survey research design, and a structured questionnaire was used to gather primary data. The survey’s population was drawn from tourists who visited Zimbabwe post-COVID 19 era. This research used (PLS-SEM) on a sample of 408 as guided by the Krejcie and Morgan table for determining sample size. The findings indicate that social media branding and technology adoption have a positive impact on green tourism and that tourists’ behavior partially and fully mediates the two indirect relationships. The distinctiveness of the current papers lies on fact that it can be a guideline to policymakers, green tourism supply chain and environmentalists in developing strategies that promote green tourism in Zimbabwe and other developing countries.https://doi.org/10.1186/s43093-023-00249-6Social mediaSocial media brandingTechnology adoptionTourists’ behaviorGreen tourism supply chainGreen tourism
spellingShingle Option Takunda Chiwaridzo
Reason Masengu
The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
Future Business Journal
Social media
Social media branding
Technology adoption
Tourists’ behavior
Green tourism supply chain
Green tourism
title The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
title_full The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
title_fullStr The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
title_full_unstemmed The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
title_short The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe
title_sort impact of social media branding and technology adoption on green tourism the role of tourist behavior as a mediator in developing countries post covid 19 context of zimbabwe
topic Social media
Social media branding
Technology adoption
Tourists’ behavior
Green tourism supply chain
Green tourism
url https://doi.org/10.1186/s43093-023-00249-6
work_keys_str_mv AT optiontakundachiwaridzo theimpactofsocialmediabrandingandtechnologyadoptionongreentourismtheroleoftouristbehaviorasamediatorindevelopingcountriespostcovid19contextofzimbabwe
AT reasonmasengu theimpactofsocialmediabrandingandtechnologyadoptionongreentourismtheroleoftouristbehaviorasamediatorindevelopingcountriespostcovid19contextofzimbabwe
AT optiontakundachiwaridzo impactofsocialmediabrandingandtechnologyadoptionongreentourismtheroleoftouristbehaviorasamediatorindevelopingcountriespostcovid19contextofzimbabwe
AT reasonmasengu impactofsocialmediabrandingandtechnologyadoptionongreentourismtheroleoftouristbehaviorasamediatorindevelopingcountriespostcovid19contextofzimbabwe