Issues for the long-term management of Social Business Documents

Social business documents are currently one of the fastest growing content types within organizations. As carriers of important business information they require systematic management to ensure their content is available, accurate and protected over the long-term. To achieve this requires a deep un...

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Main Authors: Verena Hausmann, Susan P. Williams
Format: Article
Language:English
Published: UMinho Editora 2022-02-01
Series:International Journal of Information Systems and Project Management
Subjects:
Online Access:https://revistas.uminho.pt/index.php/ijispm/article/view/3869
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author Verena Hausmann
Susan P. Williams
author_facet Verena Hausmann
Susan P. Williams
author_sort Verena Hausmann
collection DOAJ
description Social business documents are currently one of the fastest growing content types within organizations. As carriers of important business information they require systematic management to ensure their content is available, accurate and protected over the long-term. To achieve this requires a deep understanding of their structure, nature and use. In this paper we present the findings of a preliminary study of social business documents. The aim of the study is to understand how social business documents are structured and to identify the issues and challenges that surround their management. Through an analysis of social business documents in four different systems we identify and compare their structural components from a user perspective. From this cross document/cross system analysis we develop a conceptual model for social business documents and identify issues for their long-term management. Our findings also identify the need for more in-depth modeling for which we propose methods to assist in understanding the syntactic and semantic structure of social business documents and how these change over the life of a social business document.
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spelling doaj.art-e47a6c5723e544f4b2bb50a5fc07ab152022-12-21T19:07:02ZengUMinho EditoraInternational Journal of Information Systems and Project Management2182-77882022-02-0143Issues for the long-term management of Social Business DocumentsVerena Hausmann0Susan P. Williams1Institute for Information Systems ResearchInstitute for Information Systems Research Social business documents are currently one of the fastest growing content types within organizations. As carriers of important business information they require systematic management to ensure their content is available, accurate and protected over the long-term. To achieve this requires a deep understanding of their structure, nature and use. In this paper we present the findings of a preliminary study of social business documents. The aim of the study is to understand how social business documents are structured and to identify the issues and challenges that surround their management. Through an analysis of social business documents in four different systems we identify and compare their structural components from a user perspective. From this cross document/cross system analysis we develop a conceptual model for social business documents and identify issues for their long-term management. Our findings also identify the need for more in-depth modeling for which we propose methods to assist in understanding the syntactic and semantic structure of social business documents and how these change over the life of a social business document. https://revistas.uminho.pt/index.php/ijispm/article/view/3869social business documentscompound documentsdocument modellingenterprise information managemententerprise collaboration systemsenterprise social software
spellingShingle Verena Hausmann
Susan P. Williams
Issues for the long-term management of Social Business Documents
International Journal of Information Systems and Project Management
social business documents
compound documents
document modelling
enterprise information management
enterprise collaboration systems
enterprise social software
title Issues for the long-term management of Social Business Documents
title_full Issues for the long-term management of Social Business Documents
title_fullStr Issues for the long-term management of Social Business Documents
title_full_unstemmed Issues for the long-term management of Social Business Documents
title_short Issues for the long-term management of Social Business Documents
title_sort issues for the long term management of social business documents
topic social business documents
compound documents
document modelling
enterprise information management
enterprise collaboration systems
enterprise social software
url https://revistas.uminho.pt/index.php/ijispm/article/view/3869
work_keys_str_mv AT verenahausmann issuesforthelongtermmanagementofsocialbusinessdocuments
AT susanpwilliams issuesforthelongtermmanagementofsocialbusinessdocuments