The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei

"Knowledge worker" is a term used to describe highly educated people whose role in the workforce involves the use of information and knowledge. Knowledge workers are key to the success of a great many organizations. Many Chinese companies find that the voluntary turnover rate among their k...

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Main Authors: Hua Feng, Mengyin Cao
Format: Article
Language:English
Published: World Association for Triple Helix and Future Strategy Studies 2017-12-01
Series:Journal of Contemporary Eastern Asia
Subjects:
Online Access:http://koreascience.or.kr/article/JAKO201706163144704.pdf
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author Hua Feng
Mengyin Cao
author_facet Hua Feng
Mengyin Cao
author_sort Hua Feng
collection DOAJ
description "Knowledge worker" is a term used to describe highly educated people whose role in the workforce involves the use of information and knowledge. Knowledge workers are key to the success of a great many organizations. Many Chinese companies find that the voluntary turnover rate among their knowledge workers is high. The purpose of this paper is to explore, from the perspective of knowledge workers and the characteristics peculiar to them, the factors that influence this high voluntary turnover rate. The models used in this paper, that will enable understanding of the characteristics of knowledge workers in China, are the Chinese Personality Assessment Inventory and the Five Factors Model. In the case of Huawei, analysis using these models leads to the conclusion that the main factors that influence the voluntary turnover of knowledge workers in China are: age; gender; degree of extraversion and how open the person is to new experiences; family orientation; and occupation. This study leads to the conclusion that the company should pay closer attention to three groups: female employees who put a high value on their families; employees from non-R&D departments; and younger employees who show a high degree of openness to new experiences.
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spelling doaj.art-e50b0e4aa5fd4d44b54c94699197bdb22022-12-22T03:08:12ZengWorld Association for Triple Helix and Future Strategy StudiesJournal of Contemporary Eastern Asia2383-94492017-12-0116231910.17477/jcea.2017.16.2.003The individual influence factors of voluntary turnover among knowledge workers in China: A case study of HuaweiHua Feng0Mengyin Cao1Institute of Economics, Tsinghua UniversityAdam Smith Business School, University of Glasgow"Knowledge worker" is a term used to describe highly educated people whose role in the workforce involves the use of information and knowledge. Knowledge workers are key to the success of a great many organizations. Many Chinese companies find that the voluntary turnover rate among their knowledge workers is high. The purpose of this paper is to explore, from the perspective of knowledge workers and the characteristics peculiar to them, the factors that influence this high voluntary turnover rate. The models used in this paper, that will enable understanding of the characteristics of knowledge workers in China, are the Chinese Personality Assessment Inventory and the Five Factors Model. In the case of Huawei, analysis using these models leads to the conclusion that the main factors that influence the voluntary turnover of knowledge workers in China are: age; gender; degree of extraversion and how open the person is to new experiences; family orientation; and occupation. This study leads to the conclusion that the company should pay closer attention to three groups: female employees who put a high value on their families; employees from non-R&D departments; and younger employees who show a high degree of openness to new experiences.http://koreascience.or.kr/article/JAKO201706163144704.pdfvoluntary turnoverknowledge workerhuawei
spellingShingle Hua Feng
Mengyin Cao
The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
Journal of Contemporary Eastern Asia
voluntary turnover
knowledge worker
huawei
title The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
title_full The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
title_fullStr The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
title_full_unstemmed The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
title_short The individual influence factors of voluntary turnover among knowledge workers in China: A case study of Huawei
title_sort individual influence factors of voluntary turnover among knowledge workers in china a case study of huawei
topic voluntary turnover
knowledge worker
huawei
url http://koreascience.or.kr/article/JAKO201706163144704.pdf
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