Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study

(1) Background: Workplace violence among healthcare providers (HCPs) is a tangible barrier to patient care. The purpose of this study was to gain insight into physicians’ and nurses’ perceptions of workplace violence and their perceptions of communication skills during the COVID-19 health emergency....

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Main Authors: Othman A. Alfuqaha, Nour M. Albawati, Sakher S. Alhiary, Fadwa N. Alhalaiqa, Moh’d Fayeq F. Haha, Suzan S. Musa, Ohood Shunnar, Yazan AL Thaher
Format: Article
Language:English
Published: MDPI AG 2022-04-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/12/4/106
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author Othman A. Alfuqaha
Nour M. Albawati
Sakher S. Alhiary
Fadwa N. Alhalaiqa
Moh’d Fayeq F. Haha
Suzan S. Musa
Ohood Shunnar
Yazan AL Thaher
author_facet Othman A. Alfuqaha
Nour M. Albawati
Sakher S. Alhiary
Fadwa N. Alhalaiqa
Moh’d Fayeq F. Haha
Suzan S. Musa
Ohood Shunnar
Yazan AL Thaher
author_sort Othman A. Alfuqaha
collection DOAJ
description (1) Background: Workplace violence among healthcare providers (HCPs) is a tangible barrier to patient care. The purpose of this study was to gain insight into physicians’ and nurses’ perceptions of workplace violence and their perceptions of communication skills during the COVID-19 health emergency. We also sought to assess and compare the association between types of workplace violence, communication skills, and several sociodemographic factors of physicians and nurses including gender, marital status, site of work, age, and educational level during this era. (2) Methods: We performed a cross-sectional study of a selected hospital in Jordan using the Arabic version of the workplace violence and communication skills scales for September to November 2020. We included a total of 102 physicians and 190 nurses via a self-reported questionnaire. (3) Results: During the COVID-19 health emergency, physicians (48%) experienced workplace violence more than nurses (31.6%). More than two-thirds of the participants did not formally report any type of violence. Multinomial logistic regression analysis showed that marital status, gender, age, site of work, educational levels, and communication skills were associated with different types of violence among the two samples. (4) Conclusions: A high prevalence of workplace violence is noted among HCPs in Jordan compared with before the pandemic, which highlights the importance of promoting public awareness during crises.
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spelling doaj.art-e5973ac86579437abddc9c53e39041732023-12-01T00:50:11ZengMDPI AGBehavioral Sciences2076-328X2022-04-0112410610.3390/bs12040106Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional StudyOthman A. Alfuqaha0Nour M. Albawati1Sakher S. Alhiary2Fadwa N. Alhalaiqa3Moh’d Fayeq F. Haha4Suzan S. Musa5Ohood Shunnar6Yazan AL Thaher7Jordan University Hospital, The University of Jordan, Amman 11942, JordanDepartment of Nursing, Jordan University Hospital, The University of Jordan, Amman 11942, JordanDepartment of Nursing, Jordan University Hospital, The University of Jordan, Amman 11942, JordanFaculty of Nursing, Philadelphia University, Amman 19392, JordanSchool of Medicine, Jordan University Hospital, The University of Jordan, Amman 11942, JordanSchool of Medicine, Jordan University Hospital, The University of Jordan, Amman 11942, JordanDepartment of Nursing, Jordan University Hospital, The University of Jordan, Amman 11942, JordanFaculty of Pharmacy, Philadelphia University, Amman 19392, Jordan(1) Background: Workplace violence among healthcare providers (HCPs) is a tangible barrier to patient care. The purpose of this study was to gain insight into physicians’ and nurses’ perceptions of workplace violence and their perceptions of communication skills during the COVID-19 health emergency. We also sought to assess and compare the association between types of workplace violence, communication skills, and several sociodemographic factors of physicians and nurses including gender, marital status, site of work, age, and educational level during this era. (2) Methods: We performed a cross-sectional study of a selected hospital in Jordan using the Arabic version of the workplace violence and communication skills scales for September to November 2020. We included a total of 102 physicians and 190 nurses via a self-reported questionnaire. (3) Results: During the COVID-19 health emergency, physicians (48%) experienced workplace violence more than nurses (31.6%). More than two-thirds of the participants did not formally report any type of violence. Multinomial logistic regression analysis showed that marital status, gender, age, site of work, educational levels, and communication skills were associated with different types of violence among the two samples. (4) Conclusions: A high prevalence of workplace violence is noted among HCPs in Jordan compared with before the pandemic, which highlights the importance of promoting public awareness during crises.https://www.mdpi.com/2076-328X/12/4/106communication skillsCOVID-19workplace violencenursesphysicians
spellingShingle Othman A. Alfuqaha
Nour M. Albawati
Sakher S. Alhiary
Fadwa N. Alhalaiqa
Moh’d Fayeq F. Haha
Suzan S. Musa
Ohood Shunnar
Yazan AL Thaher
Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
Behavioral Sciences
communication skills
COVID-19
workplace violence
nurses
physicians
title Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
title_full Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
title_fullStr Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
title_full_unstemmed Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
title_short Workplace Violence among Healthcare Providers during the COVID-19 Health Emergency: A Cross-Sectional Study
title_sort workplace violence among healthcare providers during the covid 19 health emergency a cross sectional study
topic communication skills
COVID-19
workplace violence
nurses
physicians
url https://www.mdpi.com/2076-328X/12/4/106
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