Emotional intelligence and quality of nursing care: A need for continuous professional development
Background: Emotional Intelligence (EI) is necessary for personal and professional success. This study aimed to determine the relationship between EI and quality of nursing care from the viewpoint of nurses and patients. Materials and Methods: This descriptive correlational study was conducted using...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Wolters Kluwer Medknow Publications
2021-01-01
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| Series: | Iranian Journal of Nursing and Midwifery Research |
| Subjects: | |
| Online Access: | http://www.ijnmrjournal.net/article.asp?issn=1735-9066;year=2021;volume=26;issue=4;spage=361;epage=367;aulast=Khademi |
| _version_ | 1818726213789679616 |
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| author | Elmira Khademi Mohammad Abdi Mohammad Saeidi Shahram Piri Robab Mohammadian |
| author_facet | Elmira Khademi Mohammad Abdi Mohammad Saeidi Shahram Piri Robab Mohammadian |
| author_sort | Elmira Khademi |
| collection | DOAJ |
| description | Background: Emotional Intelligence (EI) is necessary for personal and professional success. This study aimed to determine the relationship between EI and quality of nursing care from the viewpoint of nurses and patients. Materials and Methods: This descriptive correlational study was conducted using convenience sampling to select the patients (n = 300) and census sampling to select the nurses (n = 100) at Amir Alam Hospital in Tabriz, Iran, in 2018. The data collection tools were the Quality Patient Care Scale (QUALPAC) and EI test by Bradberry-Greaves. Data analysis was performed in SPSS Version 20, using t-test, ANOVA, Chi-square, Pearson's correlation test, and multivariate analysis. Results: The mean (SD) score of EI was 91.17 (12.33) in nurses, and the mean (SD) score of nursing care quality was 184.01 (37.41) and 202.22 (22.30) from the viewpoint of patients and nurses, respectively. There was no significant difference between the two viewpoints (p = 0.652). However, there was a significant correlation between the nurses' EI and quality of nursing care (r = 1.00, p < 0.001). The educational level was the strongest predictor of increase in nursing care quality from the patients' viewpoint, according to the multivariate analysis (β = −0.27, p < 0.001). Conclusions: EI positively affects the quality of nursing care and its dimensions. Therefore, it is recommended that nursing policymakers consider educational programs to strengthen the nurses' EI and enhance the quality of nursing care. Patients, similar to nurses, can be proper indicators of the quality of nursing care; accordingly, simultaneous use of these indicators is suggested. |
| first_indexed | 2024-12-17T21:54:38Z |
| format | Article |
| id | doaj.art-e5c698de0f634c90a8ed9b53a0295f38 |
| institution | Directory Open Access Journal |
| issn | 1735-9066 |
| language | English |
| last_indexed | 2024-12-17T21:54:38Z |
| publishDate | 2021-01-01 |
| publisher | Wolters Kluwer Medknow Publications |
| record_format | Article |
| series | Iranian Journal of Nursing and Midwifery Research |
| spelling | doaj.art-e5c698de0f634c90a8ed9b53a0295f382022-12-21T21:31:09ZengWolters Kluwer Medknow PublicationsIranian Journal of Nursing and Midwifery Research1735-90662021-01-0126436136710.4103/ijnmr.IJNMR_268_19Emotional intelligence and quality of nursing care: A need for continuous professional developmentElmira KhademiMohammad AbdiMohammad SaeidiShahram PiriRobab MohammadianBackground: Emotional Intelligence (EI) is necessary for personal and professional success. This study aimed to determine the relationship between EI and quality of nursing care from the viewpoint of nurses and patients. Materials and Methods: This descriptive correlational study was conducted using convenience sampling to select the patients (n = 300) and census sampling to select the nurses (n = 100) at Amir Alam Hospital in Tabriz, Iran, in 2018. The data collection tools were the Quality Patient Care Scale (QUALPAC) and EI test by Bradberry-Greaves. Data analysis was performed in SPSS Version 20, using t-test, ANOVA, Chi-square, Pearson's correlation test, and multivariate analysis. Results: The mean (SD) score of EI was 91.17 (12.33) in nurses, and the mean (SD) score of nursing care quality was 184.01 (37.41) and 202.22 (22.30) from the viewpoint of patients and nurses, respectively. There was no significant difference between the two viewpoints (p = 0.652). However, there was a significant correlation between the nurses' EI and quality of nursing care (r = 1.00, p < 0.001). The educational level was the strongest predictor of increase in nursing care quality from the patients' viewpoint, according to the multivariate analysis (β = −0.27, p < 0.001). Conclusions: EI positively affects the quality of nursing care and its dimensions. Therefore, it is recommended that nursing policymakers consider educational programs to strengthen the nurses' EI and enhance the quality of nursing care. Patients, similar to nurses, can be proper indicators of the quality of nursing care; accordingly, simultaneous use of these indicators is suggested.http://www.ijnmrjournal.net/article.asp?issn=1735-9066;year=2021;volume=26;issue=4;spage=361;epage=367;aulast=Khademiemotional intelligencenursespatientsquality of health care |
| spellingShingle | Elmira Khademi Mohammad Abdi Mohammad Saeidi Shahram Piri Robab Mohammadian Emotional intelligence and quality of nursing care: A need for continuous professional development Iranian Journal of Nursing and Midwifery Research emotional intelligence nurses patients quality of health care |
| title | Emotional intelligence and quality of nursing care: A need for continuous professional development |
| title_full | Emotional intelligence and quality of nursing care: A need for continuous professional development |
| title_fullStr | Emotional intelligence and quality of nursing care: A need for continuous professional development |
| title_full_unstemmed | Emotional intelligence and quality of nursing care: A need for continuous professional development |
| title_short | Emotional intelligence and quality of nursing care: A need for continuous professional development |
| title_sort | emotional intelligence and quality of nursing care a need for continuous professional development |
| topic | emotional intelligence nurses patients quality of health care |
| url | http://www.ijnmrjournal.net/article.asp?issn=1735-9066;year=2021;volume=26;issue=4;spage=361;epage=367;aulast=Khademi |
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