Human Error in Pilotage Operations

Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work t...

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Bibliographic Details
Main Authors: Jørgen Ernstsen, Salman Nazir
Format: Article
Language:English
Published: Gdynia Maritime University 2018-03-01
Series:TransNav: International Journal on Marine Navigation and Safety of Sea Transportation
Subjects:
Online Access:http://www.transnav.eu/files/Human Error in Pilotage Operations,786.pdf
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author Jørgen Ernstsen
Salman Nazir
author_facet Jørgen Ernstsen
Salman Nazir
author_sort Jørgen Ernstsen
collection DOAJ
description Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.
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spelling doaj.art-e5d3c3fefb0047f9a380abcd042b6c7d2022-12-22T02:04:46ZengGdynia Maritime UniversityTransNav: International Journal on Marine Navigation and Safety of Sea Transportation2083-64732083-64812018-03-01121495610.12716/1001.12.01.05786Human Error in Pilotage OperationsJørgen ErnstsenSalman NazirPilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.http://www.transnav.eu/files/Human Error in Pilotage Operations,786.pdfSafety at SeaHuman ErrorSystematic Human Error Reduction and Prediction Approach (SHERPA)Pilotage OperationsSociotechnical SystemMaritime DomainHierarchical Task Analysis (HTA)Safety Climate
spellingShingle Jørgen Ernstsen
Salman Nazir
Human Error in Pilotage Operations
TransNav: International Journal on Marine Navigation and Safety of Sea Transportation
Safety at Sea
Human Error
Systematic Human Error Reduction and Prediction Approach (SHERPA)
Pilotage Operations
Sociotechnical System
Maritime Domain
Hierarchical Task Analysis (HTA)
Safety Climate
title Human Error in Pilotage Operations
title_full Human Error in Pilotage Operations
title_fullStr Human Error in Pilotage Operations
title_full_unstemmed Human Error in Pilotage Operations
title_short Human Error in Pilotage Operations
title_sort human error in pilotage operations
topic Safety at Sea
Human Error
Systematic Human Error Reduction and Prediction Approach (SHERPA)
Pilotage Operations
Sociotechnical System
Maritime Domain
Hierarchical Task Analysis (HTA)
Safety Climate
url http://www.transnav.eu/files/Human Error in Pilotage Operations,786.pdf
work_keys_str_mv AT jørgenernstsen humanerrorinpilotageoperations
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