A Systematic Literature Review of Fraud Detection Metrics in Business Processes

Fraud is a primary source of organization losses, amounting to up to 5% of yearly revenues. Process-based fraud (PBF) is fraud involving a deviation from the standard operating procedure (SOP) of business processes. PBF hinders the achievement of business objectives because business processes operat...

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Main Authors: Badr Omair, Ahmad Alturki
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/8981992/
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author Badr Omair
Ahmad Alturki
author_facet Badr Omair
Ahmad Alturki
author_sort Badr Omair
collection DOAJ
description Fraud is a primary source of organization losses, amounting to up to 5% of yearly revenues. Process-based fraud (PBF) is fraud involving a deviation from the standard operating procedure (SOP) of business processes. PBF hinders the achievement of business objectives because business processes operationalize organizational strategies. A systematic content analysis of the literature was conducted on fraud detection metrics in business processes. The current state of fraud detection was surveyed by focusing on PBF metrics while including all relevant conceptual perspectives of PBF detection. The findings indicate that a large body of research has examined detection metrics for possible fraud, but less attention has been paid to PBF. In addition, the currently available PBF detection metrics do not adequately address the needs of different conceptual perspectives on business processes. For example, metrics may be undefined for one or more of the following: components of a business process, business process perspectives, critical information for auditing the business process, and business process presentation layers. This paper addresses these gaps by paying attention to PBF and various conceptual perspectives for a successful PBF detection approach.
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spelling doaj.art-e5ec559aea7941ad85c2c16c450d9a102022-12-21T20:19:32ZengIEEEIEEE Access2169-35362020-01-018268932690310.1109/ACCESS.2020.29716048981992A Systematic Literature Review of Fraud Detection Metrics in Business ProcessesBadr Omair0https://orcid.org/0000-0003-1680-0160Ahmad Alturki1https://orcid.org/0000-0001-8047-0181Department of Information Systems, Faculty of Computer and Information Sciences, King Saud University, Riyadh, Saudi ArabiaDepartment of Information Systems, Faculty of Computer and Information Sciences, King Saud University, Riyadh, Saudi ArabiaFraud is a primary source of organization losses, amounting to up to 5% of yearly revenues. Process-based fraud (PBF) is fraud involving a deviation from the standard operating procedure (SOP) of business processes. PBF hinders the achievement of business objectives because business processes operationalize organizational strategies. A systematic content analysis of the literature was conducted on fraud detection metrics in business processes. The current state of fraud detection was surveyed by focusing on PBF metrics while including all relevant conceptual perspectives of PBF detection. The findings indicate that a large body of research has examined detection metrics for possible fraud, but less attention has been paid to PBF. In addition, the currently available PBF detection metrics do not adequately address the needs of different conceptual perspectives on business processes. For example, metrics may be undefined for one or more of the following: components of a business process, business process perspectives, critical information for auditing the business process, and business process presentation layers. This paper addresses these gaps by paying attention to PBF and various conceptual perspectives for a successful PBF detection approach.https://ieeexplore.ieee.org/document/8981992/Business process fraudfraud detectionfraud indicatorsfraud metricsprocess-based fraudsystematic literature review
spellingShingle Badr Omair
Ahmad Alturki
A Systematic Literature Review of Fraud Detection Metrics in Business Processes
IEEE Access
Business process fraud
fraud detection
fraud indicators
fraud metrics
process-based fraud
systematic literature review
title A Systematic Literature Review of Fraud Detection Metrics in Business Processes
title_full A Systematic Literature Review of Fraud Detection Metrics in Business Processes
title_fullStr A Systematic Literature Review of Fraud Detection Metrics in Business Processes
title_full_unstemmed A Systematic Literature Review of Fraud Detection Metrics in Business Processes
title_short A Systematic Literature Review of Fraud Detection Metrics in Business Processes
title_sort systematic literature review of fraud detection metrics in business processes
topic Business process fraud
fraud detection
fraud indicators
fraud metrics
process-based fraud
systematic literature review
url https://ieeexplore.ieee.org/document/8981992/
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