A Content Analysis of Virtual Social Networks with a Netnography Approach Based on Incomplete Information

Social networks are among the most effective communication environments and despite being very young they have achieved high influence among the youths. Analyzing the content of users' comments on social networks, can reveal hidden layers and the underlying meanings of those remarks. Netnograph...

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Bibliographic Details
Main Authors: Reza Sheikh, Hanieh Shambayati
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2015-12-01
Series:مطالعات رسانه‌های نوین
Subjects:
Online Access:https://nms.atu.ac.ir/article_4816_95dd99410189e50a5010e111b435c8cd.pdf
Description
Summary:Social networks are among the most effective communication environments and despite being very young they have achieved high influence among the youths. Analyzing the content of users' comments on social networks, can reveal hidden layers and the underlying meanings of those remarks. Netnography is a new approach in the field of social networks and cyber space communications. In Netnography the comments and suggestions of the customers are studied in order to understand the attitudes, images, and emotions of the users in online communities. For this study the comments written by the students of management at a university in the city of Shahrood were studied using Netnography and analyzed based on grounded theory. Then importantissueswere determined by experts and because some of the comments were incomplete we prioritized them based on fuzzy preference relations with incomplete information.
ISSN:2538-2209
2476-6550