Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey

Abstract Background In Australia, maternity care services provide care for pregnant and postpartum women and their newborns. The COVID-19 pandemic forced these services to quickly adapt and develop policies and procedures for dealing with transmission in health care facilities, as well as work under...

Full description

Bibliographic Details
Main Authors: Annie Tan, Alyce N. Wilson, Tracey Bucknall, Robin Digby, Joshua P. Vogel, Caroline SE. Homer
Format: Article
Language:English
Published: BMC 2023-04-01
Series:BMC Pregnancy and Childbirth
Subjects:
Online Access:https://doi.org/10.1186/s12884-023-05614-5
_version_ 1797836249122209792
author Annie Tan
Alyce N. Wilson
Tracey Bucknall
Robin Digby
Joshua P. Vogel
Caroline SE. Homer
author_facet Annie Tan
Alyce N. Wilson
Tracey Bucknall
Robin Digby
Joshua P. Vogel
Caroline SE. Homer
author_sort Annie Tan
collection DOAJ
description Abstract Background In Australia, maternity care services provide care for pregnant and postpartum women and their newborns. The COVID-19 pandemic forced these services to quickly adapt and develop policies and procedures for dealing with transmission in health care facilities, as well as work under public health measures to counter its spread within the community. Despite well-documented responses and adaptations by healthcare systems, no studies have examined the experiences of maternity service leaders through the pandemic. This study aimed to explore the experiences of maternity service leaders, to understand their perspectives on what happened in health services and what was required of a leader during the COVID-19 pandemic in one Australian state. Methods A longitudinal qualitative study collected data from 11 maternity care leaders during the pandemic in the state of Victoria. Leaders participated in a series of interviews over the 16-month study period, with a total of 57 interviews conducted. An inductive approach to developing codes allowed for semantic coding of the data, then a thematic analysis was conducted to explore patterned meaning across the dataset. Results One overarching theme, ‘challenges of being a maternity service leader during the pandemic’, encompassed participant’s experiences. Four sub-themes described the experiences of these leaders: (1) needing to be a rapid decision-maker, (2) needing to adapt and alter services, (3) needing to filter and translate information, and (4) the need to support people. At the beginning of the pandemic, the challenges were most acute with slow guideline development, rapid communications from the government and an urgent need to keep patients and staff safe. Over time, with knowledge and experience, leaders were able to quickly adjust and respond to policy change. Conclusion Maternity service leaders played an important role in preparing and adapting services in accordance with government directives and guidelines while also developing strategies tailored to their own health service requirements. These experiences will be invaluable in designing high quality and responsive systems for maternity care in future crises.
first_indexed 2024-04-09T15:05:40Z
format Article
id doaj.art-e62700dc99d848649e4c6604675bf607
institution Directory Open Access Journal
issn 1471-2393
language English
last_indexed 2024-04-09T15:05:40Z
publishDate 2023-04-01
publisher BMC
record_format Article
series BMC Pregnancy and Childbirth
spelling doaj.art-e62700dc99d848649e4c6604675bf6072023-04-30T11:31:13ZengBMCBMC Pregnancy and Childbirth1471-23932023-04-0123111410.1186/s12884-023-05614-5Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journeyAnnie Tan0Alyce N. Wilson1Tracey Bucknall2Robin Digby3Joshua P. Vogel4Caroline SE. Homer5Maternal, Child and Adolescent Health Program, Burnet InstituteSchool of Nursing and Midwifery, Deakin UniversitySchool of Nursing and Midwifery, Deakin UniversitySchool of Nursing and Midwifery, Deakin UniversityMaternal, Child and Adolescent Health Program, Burnet InstituteMaternal, Child and Adolescent Health Program, Burnet InstituteAbstract Background In Australia, maternity care services provide care for pregnant and postpartum women and their newborns. The COVID-19 pandemic forced these services to quickly adapt and develop policies and procedures for dealing with transmission in health care facilities, as well as work under public health measures to counter its spread within the community. Despite well-documented responses and adaptations by healthcare systems, no studies have examined the experiences of maternity service leaders through the pandemic. This study aimed to explore the experiences of maternity service leaders, to understand their perspectives on what happened in health services and what was required of a leader during the COVID-19 pandemic in one Australian state. Methods A longitudinal qualitative study collected data from 11 maternity care leaders during the pandemic in the state of Victoria. Leaders participated in a series of interviews over the 16-month study period, with a total of 57 interviews conducted. An inductive approach to developing codes allowed for semantic coding of the data, then a thematic analysis was conducted to explore patterned meaning across the dataset. Results One overarching theme, ‘challenges of being a maternity service leader during the pandemic’, encompassed participant’s experiences. Four sub-themes described the experiences of these leaders: (1) needing to be a rapid decision-maker, (2) needing to adapt and alter services, (3) needing to filter and translate information, and (4) the need to support people. At the beginning of the pandemic, the challenges were most acute with slow guideline development, rapid communications from the government and an urgent need to keep patients and staff safe. Over time, with knowledge and experience, leaders were able to quickly adjust and respond to policy change. Conclusion Maternity service leaders played an important role in preparing and adapting services in accordance with government directives and guidelines while also developing strategies tailored to their own health service requirements. These experiences will be invaluable in designing high quality and responsive systems for maternity care in future crises.https://doi.org/10.1186/s12884-023-05614-5Maternity careLeaderPolicyDirectorUnit coordinatorManager
spellingShingle Annie Tan
Alyce N. Wilson
Tracey Bucknall
Robin Digby
Joshua P. Vogel
Caroline SE. Homer
Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
BMC Pregnancy and Childbirth
Maternity care
Leader
Policy
Director
Unit coordinator
Manager
title Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
title_full Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
title_fullStr Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
title_full_unstemmed Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
title_short Challenges of being a maternity service leader during the COVID-19 pandemic: a descriptive analysis of the journey
title_sort challenges of being a maternity service leader during the covid 19 pandemic a descriptive analysis of the journey
topic Maternity care
Leader
Policy
Director
Unit coordinator
Manager
url https://doi.org/10.1186/s12884-023-05614-5
work_keys_str_mv AT annietan challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney
AT alycenwilson challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney
AT traceybucknall challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney
AT robindigby challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney
AT joshuapvogel challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney
AT carolinesehomer challengesofbeingamaternityserviceleaderduringthecovid19pandemicadescriptiveanalysisofthejourney