The Role of the Administrative Professional in the Management of Complex Projects
As a profession that dates back the scribes’ time, the secretariat has significantly evolved over time but research on this field seems not to follow the practitioners’ role. Nowadays, the specialization required from the administrative professional involves not only the previously skills that for l...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sindicato das Secretárias do Estado de São Paulo
2013-12-01
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| Series: | GeSec |
| Subjects: | |
| Online Access: | http://www.revistagesec.org.br/ojs-2.4.5/index.php/secretariado/article/view/270 |
| _version_ | 1819127682122645504 |
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| author | Marcos Roberto Piscopo Franciane Freitas Silveira |
| author_facet | Marcos Roberto Piscopo Franciane Freitas Silveira |
| author_sort | Marcos Roberto Piscopo |
| collection | DOAJ |
| description | As a profession that dates back the scribes’ time, the secretariat has significantly evolved over time but research on this field seems not to follow the practitioners’ role. Nowadays, the specialization required from the administrative professional involves not only the previously skills that for long time characterized the secretary’s job but also a set of new ones that are more related to the organization’s management. They may include but are not limited to enabling results in a wide sense as getting involved in change management, creativity and entrepreneurship, productivity increasing plans, cost cutting actions, and project management. Due to the complexity that characterizes the business environment and companies’ projects, this article aims at investigating the role of the administrative professional in the management of complex projects. As an exploratory research, three case studies have been conducted with global companies in which complex projects are part of their reality and the administrative professional is officially existent. Findings show that the involvement of this professional has been very positive to project performance due to the way he supported the project manager and the project team. Both secretary’s hard and soft skills were of great importance to project performance, especially communication, negotiation, and attitude. The executive secretariat has moved from an operational to a strategic perspective. To continue growing in the profession the secretary needs to improve his knowledge on project management. |
| first_indexed | 2024-12-22T08:15:48Z |
| format | Article |
| id | doaj.art-e65728be70b54d1ba51172c4efba2510 |
| institution | Directory Open Access Journal |
| issn | 2178-9010 |
| language | English |
| last_indexed | 2024-12-22T08:15:48Z |
| publishDate | 2013-12-01 |
| publisher | Sindicato das Secretárias do Estado de São Paulo |
| record_format | Article |
| series | GeSec |
| spelling | doaj.art-e65728be70b54d1ba51172c4efba25102022-12-21T18:32:53ZengSindicato das Secretárias do Estado de São PauloGeSec2178-90102013-12-014321022810.7769/gesec.v4i3.27082The Role of the Administrative Professional in the Management of Complex ProjectsMarcos Roberto Piscopo0Franciane Freitas Silveira1Universidade Nove de Julho - UNINOVEUniversidade Nove de Julho - UNINOVEAs a profession that dates back the scribes’ time, the secretariat has significantly evolved over time but research on this field seems not to follow the practitioners’ role. Nowadays, the specialization required from the administrative professional involves not only the previously skills that for long time characterized the secretary’s job but also a set of new ones that are more related to the organization’s management. They may include but are not limited to enabling results in a wide sense as getting involved in change management, creativity and entrepreneurship, productivity increasing plans, cost cutting actions, and project management. Due to the complexity that characterizes the business environment and companies’ projects, this article aims at investigating the role of the administrative professional in the management of complex projects. As an exploratory research, three case studies have been conducted with global companies in which complex projects are part of their reality and the administrative professional is officially existent. Findings show that the involvement of this professional has been very positive to project performance due to the way he supported the project manager and the project team. Both secretary’s hard and soft skills were of great importance to project performance, especially communication, negotiation, and attitude. The executive secretariat has moved from an operational to a strategic perspective. To continue growing in the profession the secretary needs to improve his knowledge on project management.http://www.revistagesec.org.br/ojs-2.4.5/index.php/secretariado/article/view/270Administrative ProfessionalComplex ProjectsProject Management |
| spellingShingle | Marcos Roberto Piscopo Franciane Freitas Silveira The Role of the Administrative Professional in the Management of Complex Projects GeSec Administrative Professional Complex Projects Project Management |
| title | The Role of the Administrative Professional in the Management of Complex Projects |
| title_full | The Role of the Administrative Professional in the Management of Complex Projects |
| title_fullStr | The Role of the Administrative Professional in the Management of Complex Projects |
| title_full_unstemmed | The Role of the Administrative Professional in the Management of Complex Projects |
| title_short | The Role of the Administrative Professional in the Management of Complex Projects |
| title_sort | role of the administrative professional in the management of complex projects |
| topic | Administrative Professional Complex Projects Project Management |
| url | http://www.revistagesec.org.br/ojs-2.4.5/index.php/secretariado/article/view/270 |
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