La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo

This article aims to promoting action research in library contexts by illustrating the method and its applications in library, and by presenting a meaningful case. Action research, devised in 1950s, was spread in information sciences since 1990s, with results that have been interesting in promoting...

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Main Author: Ilaria Moroni
Format: Article
Language:English
Published: Firenze University Press 2011-11-01
Series:JLIS.it
Subjects:
Online Access:https://www.jlis.it/article/view/4702
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author Ilaria Moroni
author_facet Ilaria Moroni
author_sort Ilaria Moroni
collection DOAJ
description This article aims to promoting action research in library contexts by illustrating the method and its applications in library, and by presenting a meaningful case. Action research, devised in 1950s, was spread in information sciences since 1990s, with results that have been interesting in promoting change of involved people and organizations. The method is based on engaging a group coordinated by a researcher. Problem analysis is functional to realizing improvement interventions, in a recursive process of reflection, action, evaluation, and result sharing. The action research case at the University Milano Bicocca Library is meaningful under various aspects: increase of motivation and awareness in the working group that was responsible of improving the perception of library services; complementary use of quantitative and qualitative research methods in order to analyze users' service utilization and satisfaction; realization of many interventions, coherent with research results, aimed to enhance service usage and perceived quality; self-reflection and reflection on the organizational context, benchmarking with other libraries and assessment of the realized activities in the perspective of continuing improvement; internal sharing and external diffusion of the project to the advantage of librarians, users, and researchers.
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spelling doaj.art-e676e573f93a48d0b16b2c8d610026f92022-12-21T18:33:45ZengFirenze University PressJLIS.it2038-53662038-10262011-11-01224578La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativoIlaria Moroni0Università degli Studi di Milano - BicoccaThis article aims to promoting action research in library contexts by illustrating the method and its applications in library, and by presenting a meaningful case. Action research, devised in 1950s, was spread in information sciences since 1990s, with results that have been interesting in promoting change of involved people and organizations. The method is based on engaging a group coordinated by a researcher. Problem analysis is functional to realizing improvement interventions, in a recursive process of reflection, action, evaluation, and result sharing. The action research case at the University Milano Bicocca Library is meaningful under various aspects: increase of motivation and awareness in the working group that was responsible of improving the perception of library services; complementary use of quantitative and qualitative research methods in order to analyze users' service utilization and satisfaction; realization of many interventions, coherent with research results, aimed to enhance service usage and perceived quality; self-reflection and reflection on the organizational context, benchmarking with other libraries and assessment of the realized activities in the perspective of continuing improvement; internal sharing and external diffusion of the project to the advantage of librarians, users, and researchers.https://www.jlis.it/article/view/4702Ricerca-AzioneRicerca qualitativaRicerca quantitativaUtenti
spellingShingle Ilaria Moroni
La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
JLIS.it
Ricerca-Azione
Ricerca qualitativa
Ricerca quantitativa
Utenti
title La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
title_full La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
title_fullStr La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
title_full_unstemmed La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
title_short La ricerca-azione in biblioteca: il metodo, le esperienze e un caso significativo
title_sort la ricerca azione in biblioteca il metodo le esperienze e un caso significativo
topic Ricerca-Azione
Ricerca qualitativa
Ricerca quantitativa
Utenti
url https://www.jlis.it/article/view/4702
work_keys_str_mv AT ilariamoroni laricercaazioneinbibliotecailmetodoleesperienzeeuncasosignificativo