Gender diversity, ethnic diversity and employee performance in a South African higher education institution

Orientation: Although there has been an improvement in workforce diversity in South Africa, gender and ethnicity issues such as discrimination, prejudice and sexual harassment prevail within organisations. This is because organisational leaders view diversity as a matter of legal compliance instead...

Full description

Bibliographic Details
Main Authors: Simbarashe Zhuwao, Hlanganipai Ngirande, Wiseman Ndlovu, Sam T. Setati
Format: Article
Language:English
Published: AOSIS 2019-03-01
Series:SA Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/1061
_version_ 1817971293958438912
author Simbarashe Zhuwao
Hlanganipai Ngirande
Wiseman Ndlovu
Sam T. Setati
author_facet Simbarashe Zhuwao
Hlanganipai Ngirande
Wiseman Ndlovu
Sam T. Setati
author_sort Simbarashe Zhuwao
collection DOAJ
description Orientation: Although there has been an improvement in workforce diversity in South Africa, gender and ethnicity issues such as discrimination, prejudice and sexual harassment prevail within organisations. This is because organisational leaders view diversity as a matter of legal compliance instead of as a value addition to organisational growth and profitability. Based on this, it is important for organisations to understand the economic side of diversity and not just be content with having such a workforce. Research purpose: This study investigated the effects of gender and ethnic diversity on the performance of employees in a selected higher education institution in South Africa. Motivation of the study: The study was conducted to determine whether gender and ethnic diversity influences the performance of employees in a higher education institution in South Africa. It is believed that by doing so, the study may assist organisational leaders to determine strategies and best practices that will create culture that is inclusive rather than exclusive. Research approach/design and method: A cross-sectional research design was used. A stratified random sample (n = 258) was chosen by dividing employees into homogeneous strata of academic and non-academic employees. A self-administered questionnaire was used to gather data. Pearson product moment correlation and multiple regression analysis were performed. Main findings: The results show that gender diversity and ethnic diversity are positively and significantly related to employee performance. The study recommends that higher education institutions implement effective diversity management policies and strategies to improve the effectiveness of gender and ethnic diversity towards the performance of employees. Practical/managerial implications: The study recommends organisations to embrace diversity and not just abide by the affirmative action policies and be satisfied with having such a workforce. To achieve this, effective diversity management programmes such as diversity training and mentoring programmes should be implemented to ensure that all employees are properly trained on diversity issues. Contribution/value add: First of all, the findings of this study will add to existing knowledge that will aid in the understanding of gender and ethnic diversity in general and its relevance to employee performance, which in turn leads to organisational performance. Furthermore, this study will be an eye opener to organisational leaders and employees as it will help them to begin to see that diversity is a blessing rather than a matter of legal compliance. It will help organisations to see the need for having diversity and confirm that employees can work together despite their differences.
first_indexed 2024-04-13T20:44:54Z
format Article
id doaj.art-e6994168217d437e817852e245dba1ff
institution Directory Open Access Journal
issn 1683-7584
2071-078X
language English
last_indexed 2024-04-13T20:44:54Z
publishDate 2019-03-01
publisher AOSIS
record_format Article
series SA Journal of Human Resource Management
spelling doaj.art-e6994168217d437e817852e245dba1ff2022-12-22T02:30:44ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2019-03-01170e1e810.4102/sajhrm.v17i0.1061482Gender diversity, ethnic diversity and employee performance in a South African higher education institutionSimbarashe Zhuwao0Hlanganipai Ngirande1Wiseman Ndlovu2Sam T. Setati3Department of Human Resource Management and Labour Relations, University of Venda, Thohoyandou, LimpopoDepartment of Human Resource Management and Labour Relations, University of Venda, Thohoyandou, LimpopoDepartment of Human Resource Management and Labour Relations, University of Venda, Thohoyandou, LimpopoDepartment of Business Management, University of Limpopo, SovengaOrientation: Although there has been an improvement in workforce diversity in South Africa, gender and ethnicity issues such as discrimination, prejudice and sexual harassment prevail within organisations. This is because organisational leaders view diversity as a matter of legal compliance instead of as a value addition to organisational growth and profitability. Based on this, it is important for organisations to understand the economic side of diversity and not just be content with having such a workforce. Research purpose: This study investigated the effects of gender and ethnic diversity on the performance of employees in a selected higher education institution in South Africa. Motivation of the study: The study was conducted to determine whether gender and ethnic diversity influences the performance of employees in a higher education institution in South Africa. It is believed that by doing so, the study may assist organisational leaders to determine strategies and best practices that will create culture that is inclusive rather than exclusive. Research approach/design and method: A cross-sectional research design was used. A stratified random sample (n = 258) was chosen by dividing employees into homogeneous strata of academic and non-academic employees. A self-administered questionnaire was used to gather data. Pearson product moment correlation and multiple regression analysis were performed. Main findings: The results show that gender diversity and ethnic diversity are positively and significantly related to employee performance. The study recommends that higher education institutions implement effective diversity management policies and strategies to improve the effectiveness of gender and ethnic diversity towards the performance of employees. Practical/managerial implications: The study recommends organisations to embrace diversity and not just abide by the affirmative action policies and be satisfied with having such a workforce. To achieve this, effective diversity management programmes such as diversity training and mentoring programmes should be implemented to ensure that all employees are properly trained on diversity issues. Contribution/value add: First of all, the findings of this study will add to existing knowledge that will aid in the understanding of gender and ethnic diversity in general and its relevance to employee performance, which in turn leads to organisational performance. Furthermore, this study will be an eye opener to organisational leaders and employees as it will help them to begin to see that diversity is a blessing rather than a matter of legal compliance. It will help organisations to see the need for having diversity and confirm that employees can work together despite their differences.https://sajhrm.co.za/index.php/sajhrm/article/view/1061gender diversityethnic diversityemployee performancehigher education institutuion
spellingShingle Simbarashe Zhuwao
Hlanganipai Ngirande
Wiseman Ndlovu
Sam T. Setati
Gender diversity, ethnic diversity and employee performance in a South African higher education institution
SA Journal of Human Resource Management
gender diversity
ethnic diversity
employee performance
higher education institutuion
title Gender diversity, ethnic diversity and employee performance in a South African higher education institution
title_full Gender diversity, ethnic diversity and employee performance in a South African higher education institution
title_fullStr Gender diversity, ethnic diversity and employee performance in a South African higher education institution
title_full_unstemmed Gender diversity, ethnic diversity and employee performance in a South African higher education institution
title_short Gender diversity, ethnic diversity and employee performance in a South African higher education institution
title_sort gender diversity ethnic diversity and employee performance in a south african higher education institution
topic gender diversity
ethnic diversity
employee performance
higher education institutuion
url https://sajhrm.co.za/index.php/sajhrm/article/view/1061
work_keys_str_mv AT simbarashezhuwao genderdiversityethnicdiversityandemployeeperformanceinasouthafricanhighereducationinstitution
AT hlanganipaingirande genderdiversityethnicdiversityandemployeeperformanceinasouthafricanhighereducationinstitution
AT wisemanndlovu genderdiversityethnicdiversityandemployeeperformanceinasouthafricanhighereducationinstitution
AT samtsetati genderdiversityethnicdiversityandemployeeperformanceinasouthafricanhighereducationinstitution