Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness
Automated vehicles are potential disrupters of the mobility system and are expected to address inclusive mobility issues. Yet, the transition to their full implementation in cities is expected to face numerous challenges. While companies and governments interested in their future implementation have...
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| Format: | Article |
| Language: | English |
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Palacký University Olomouc
2023-04-01
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| Series: | Transactions on Transport Sciences |
| Subjects: | |
| Online Access: | https://tots.upol.cz/artkey/tot-202301-0002_identification-of-older-adults-needs-as-future-users-of-autonomous-shuttles-a-serious-game-co-creation-approa.php |
| _version_ | 1827955947034640384 |
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| author | Cesar Casiano Flores Fien Vanongeval Thérèse Steenberghen |
| author_facet | Cesar Casiano Flores Fien Vanongeval Thérèse Steenberghen |
| author_sort | Cesar Casiano Flores |
| collection | DOAJ |
| description | Automated vehicles are potential disrupters of the mobility system and are expected to address inclusive mobility issues. Yet, the transition to their full implementation in cities is expected to face numerous challenges. While companies and governments interested in their future implementation have conducted pilots to understand better their implementation in cities, there is still a limited understanding of potential users' needs. This understanding becomes even more limited when considering vulnerable groups. To address this gap, we have developed a novel Serious Game named "A shuttle for everyone". We use it as a co-creation method to engage potential users, in this case, older adults in the Noordrand-Brussels region, Belgium. This study case contributes to the co-creation and transport literature as there is scarce research focused on developing new inclusive mobility public services. Three game sessions with older adults took place. The key identified needs are related to comfort, safety, ease of use, and accessibility. Our results confirm and complete previous automated vehicle studies. We can confirm that our Serious Game as a co-creation method has facilitated anticipatory needs identification. Understanding users' needs contribute to improving design and can help to create policy recommendations that aim for an inclusive implementation of automated vehicle mobility services. |
| first_indexed | 2024-04-09T14:55:52Z |
| format | Article |
| id | doaj.art-e6b0c21422f4426f93f2c36ce2bc2aa9 |
| institution | Directory Open Access Journal |
| issn | 1802-9876 |
| language | English |
| last_indexed | 2024-04-09T14:55:52Z |
| publishDate | 2023-04-01 |
| publisher | Palacký University Olomouc |
| record_format | Article |
| series | Transactions on Transport Sciences |
| spelling | doaj.art-e6b0c21422f4426f93f2c36ce2bc2aa92023-05-02T06:20:42ZengPalacký University OlomoucTransactions on Transport Sciences1802-98762023-04-01141142310.5507/tots.2022.024tot-202301-0002Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusivenessCesar Casiano Flores0Fien Vanongeval1Thérèse Steenberghen2Spatial Application Division Leuven, KU Leuven, 3001 Heverlee, BelgiumSpatial Application Division Leuven, KU Leuven, 3001 Heverlee, BelgiumSpatial Application Division Leuven, KU Leuven, 3001 Heverlee, BelgiumAutomated vehicles are potential disrupters of the mobility system and are expected to address inclusive mobility issues. Yet, the transition to their full implementation in cities is expected to face numerous challenges. While companies and governments interested in their future implementation have conducted pilots to understand better their implementation in cities, there is still a limited understanding of potential users' needs. This understanding becomes even more limited when considering vulnerable groups. To address this gap, we have developed a novel Serious Game named "A shuttle for everyone". We use it as a co-creation method to engage potential users, in this case, older adults in the Noordrand-Brussels region, Belgium. This study case contributes to the co-creation and transport literature as there is scarce research focused on developing new inclusive mobility public services. Three game sessions with older adults took place. The key identified needs are related to comfort, safety, ease of use, and accessibility. Our results confirm and complete previous automated vehicle studies. We can confirm that our Serious Game as a co-creation method has facilitated anticipatory needs identification. Understanding users' needs contribute to improving design and can help to create policy recommendations that aim for an inclusive implementation of automated vehicle mobility services.https://tots.upol.cz/artkey/tot-202301-0002_identification-of-older-adults-needs-as-future-users-of-autonomous-shuttles-a-serious-game-co-creation-approa.phpinclusive mobilityco-creationautonomous vehiclesserious gamesolder adults |
| spellingShingle | Cesar Casiano Flores Fien Vanongeval Thérèse Steenberghen Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness Transactions on Transport Sciences inclusive mobility co-creation autonomous vehicles serious games older adults |
| title | Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness |
| title_full | Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness |
| title_fullStr | Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness |
| title_full_unstemmed | Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness |
| title_short | Identification of older adults' needs as future users of autonomous shuttles: A serious game co-creation approach for inclusiveness |
| title_sort | identification of older adults needs as future users of autonomous shuttles a serious game co creation approach for inclusiveness |
| topic | inclusive mobility co-creation autonomous vehicles serious games older adults |
| url | https://tots.upol.cz/artkey/tot-202301-0002_identification-of-older-adults-needs-as-future-users-of-autonomous-shuttles-a-serious-game-co-creation-approa.php |
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