Multinomial modelling of customer satisfaction in the education sector
Aim/purpose – This paper aims at analysing the influence of the quality of services offered by higher learning institutions on student satisfaction.
| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2019-03-01
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| Series: | Journal of Economics and Management |
| Subjects: | |
| Online Access: | https://doi.org/10.22367/jem.2019.35.04 |
| _version_ | 1811159208754675712 |
|---|---|
| author | Gwelo Abubakari S. |
| author_facet | Gwelo Abubakari S. |
| author_sort | Gwelo Abubakari S. |
| collection | DOAJ |
| description | Aim/purpose – This paper aims at analysing the influence of the quality of services offered by higher learning institutions on student satisfaction. |
| first_indexed | 2024-04-10T05:37:13Z |
| format | Article |
| id | doaj.art-e7c6096a3eb5439d90d28b1c8fd59e7c |
| institution | Directory Open Access Journal |
| issn | 2719-9975 |
| language | English |
| last_indexed | 2024-04-10T05:37:13Z |
| publishDate | 2019-03-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Journal of Economics and Management |
| spelling | doaj.art-e7c6096a3eb5439d90d28b1c8fd59e7c2023-03-06T17:02:59ZengSciendoJournal of Economics and Management2719-99752019-03-01351637910.22367/jem.2019.35.04Multinomial modelling of customer satisfaction in the education sectorGwelo Abubakari S.0Department of Mathematics and Statistics Studies, Mzumbe University, Mzumbe-Morogoro, TanzaniaAim/purpose – This paper aims at analysing the influence of the quality of services offered by higher learning institutions on student satisfaction.https://doi.org/10.22367/jem.2019.35.04universitysatisfactionqualityh830i23i21 |
| spellingShingle | Gwelo Abubakari S. Multinomial modelling of customer satisfaction in the education sector Journal of Economics and Management university satisfaction quality h830 i23 i21 |
| title | Multinomial modelling of customer satisfaction in the education sector |
| title_full | Multinomial modelling of customer satisfaction in the education sector |
| title_fullStr | Multinomial modelling of customer satisfaction in the education sector |
| title_full_unstemmed | Multinomial modelling of customer satisfaction in the education sector |
| title_short | Multinomial modelling of customer satisfaction in the education sector |
| title_sort | multinomial modelling of customer satisfaction in the education sector |
| topic | university satisfaction quality h830 i23 i21 |
| url | https://doi.org/10.22367/jem.2019.35.04 |
| work_keys_str_mv | AT gweloabubakaris multinomialmodellingofcustomersatisfactionintheeducationsector |