DEVELOPMENT STRATEGIES FOR CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS

DEVELOPMENT STRATEGIES FOR CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS

Bibliographic Details
Main Authors:	Angela Daniel, Binshan Lin, Jason Chen
Format:	Article
Language:	English
Published:	IACIS 2003-01-01
Series:	Issues in Information Systems
Online Access:	http://iacis.org/iis/2003/DanielLinChen.pdf

Similar Items

Features of the Development Strategy Customer Relationship Management
by: I. M. Gurova
Published: (2017-07-01)

SCALABILITY MANAGEMENT FOR E-BUSINESS SOLUTION: A RESOURCE-BASED VIEW
by: Binshan Lin
Published: (2001-01-01)

Strategies in customer relationship management /
by: Rai, R.P., editor
Published: (2012)

Keep in touch customer relationship management solution /
by: Tan, Cheng Peng, 1990-, author 213836, et al.
Published: (2014)

Customer Relationship Management and Recent Developments
by: Noel Yee-Man Siu
Published: (2016-07-01)

The customer relationship management strategies: personal needs assessment of training and customer turnover
by: Anvari, Roya, et al.
Published: (2010)

Keep in touch customer relationship management solution [electronic resource] /
by: Tan, Cheng Peng, 1990-, author 213836
Published: (2014)

Encyclopaedia of customer relationship management : strategy, tools and techniques /
by: Rai, R.P., editor
Published: (2012)

Impact of customer relationship management strategy on customer accounting and customer performance measures in Malaysian hotel industry
by: Abu Kasim, Nor Aziah, et al.
Published: (2008)

The impact of electronic customer relationship management strategies on customer loyalty: A mediated model
by: Sima Magatef, et al.
Published: (2023-12-01)

Principles of customer relationship management /
by: 419877 Baran, Roger J., et al.
Published: (2008)

Customer Relationship and Customer Experience Management /
by: Head, Tabetha, author 652603, et al.
Published: (2012)

Some solutions to improve customer relationship management at the commercial banks in Vietnam
by: Bùi Quang Tín
Published: (2020-08-01)

ANALISIS STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DI PT. XYZ
by: Dion Christian Halim, et al.
Published: (2014-01-01)

Customer relationship management : integrating marketing strategy and information technology /
by: 391500 Zikmund, William G., et al.
Published: (2003)

Customer Relationship Management /
by: Anderson, Kristin, 1962-, author 616724, et al.
Published: (c200)

Customer relationship management /
by: 233625 Peelen, Ed
Published: (2005)

Determining Customer Relationship Management Strategy With Customer Personality Analysis Using Ontology Model Approach
by: Alya Rysda Ramadhanti, et al.
Published: (2020-08-01)

Developing a Framework to Integrate Customers’ Knowledge Management and Customer Relationship Management in the Banking Industry
by: Saba Heydari, et al.
Published: (2021-08-01)

Electronic customer relationship management (E-CRM) and its performance, challenges and solutions
by: Nabiollah Mohammadi, et al.
Published: (2018-09-01)

Institutional-based customer relationship management (CRM) solution: The implementation success factors
by: Jimoh, T.B., et al.
Published: (2010)

Relationship marketing : management of customer relationships /
by: Bruhn, Manfred, author
Published: (2003)

The impact of customer relationship management on finance service development
by: Vytautas Sūdžius
Published: (2007-09-01)

Customer relationship management : creating competitive advantage through win-win relationship strategies /
by: 385406 Storbacka, Kaj, et al.
Published: (2001)

Integrating social customer relationship management into customer relationship management processes in academic library
by: Alilou, Farima
Published: (2014)

Integrating social customer relationship management into customer relationship management processes in academic library
by: Alilou, Farima
Published: (2014)

Integrating social customer relationship management into customer relationship management processes in academic library /
by: Farima Alilou, 1987- author, et al.
Published: (2014)

The Influence of Social Customer Relationship Management (SCRM) on Customer Relationship Performance
by: Seyed Mohammadbagher Jafari, et al.
Published: (2019-01-01)

Customer relationship management as business strategy appliance: Theoretical and practical dimensions
by: Rima Tamošiūnienė, et al.
Published: (2007-03-01)

Evaluasi Strategi Customer Relationship Management pada PT.Cipta TPI
by: , Indra, et al.
Published: (2011)

Mastering innovative customer relationship strategies /
by: 416412 Lehtinen, Jarmo R., et al.
Published: (2013)

Managing customer relations : the effects of customer relationship strength on customer retention
by: Hoong, Gui Min, et al.
Published: (2008)

THE CONCEPT OF CUSTOMER COST ACCOUNTING IN CUSTOMER RELATIONSHIP MANAGEMENT
by: Grzegorz LEW, et al.
Published: (2023-12-01)

Customer relationship management in organization
by: Feiz, Setareh, et al.
Published: (2011)

The influence of electrronic customer relationship management on customer satisfacttion through relationship quality /
by: Seyed Bahaedin Mousavi, 1969-, author, et al.
Published: (2018)

The Relationship Between White Ocean Strategy, Customer Value, and Customer Engagement
by: Sri Hartini, et al.
Published: (2022-06-01)

Developing the customer relationship management (crm) in health care organisation /
by: Alireza Khoshraftar, 1983-, et al.
Published: (2012)

Developing the customer relationship management (crm) in health care organisation
by: Khoshraftar, Alireza
Published: (2012)

Customer relationship management strategies of selected resorts in Cavite: A pandemic situationer
by: Xavier Lawrence D. Mendoza, et al.
Published: (2022-12-01)

Impact of Customer Relationship Management on Customer Loyalty, Customer Retention and Customer Profitability for Hotelier Sector
by: Sandra-Dinora Orantes-Jiménez, et al.
Published: (2017-08-01)