Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research
This study identified patterns of significance and correlation in consumer satisfaction research across countries and became the subject of evaluation for future publications. The method used is bibliometric analysis. An analysis was conducted on 2,500 Dimensions.ai indexed publications, with the se...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
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Politeknik Negeri Bali
2023-03-01
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| Series: | Jurnal Bisnis dan Kewirausahaan |
| Subjects: | |
| Online Access: | https://ojs2.pnb.ac.id/index.php/JBK/article/view/906 |
| _version_ | 1827766950275579904 |
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| author | Ela Laela Septian Cahya Azhari |
| author_facet | Ela Laela Septian Cahya Azhari |
| author_sort | Ela Laela |
| collection | DOAJ |
| description | This study identified patterns of significance and correlation in consumer satisfaction research across countries and became the subject of evaluation for future publications. The method used is bibliometric analysis. An analysis was conducted on 2,500 Dimensions.ai indexed publications, with the search keyword "consumer satisfaction" for 2012-2022. The data was processed and analyzed using VOSviewer to map the number of publications, main keywords, authors, affiliations, countries, and citation references. This research produced 182 items and 3 clusters for keywords, 120 items and 61 clusters for authors, 96 items and 8 clusters for affiliations, 43 items and 6 clusters for countries, and 81 items and 75 clusters for citation references. Consumer satisfaction research from 2012-2022 focuses more on factors influencing consumer satisfaction. |
| first_indexed | 2024-03-11T11:51:22Z |
| format | Article |
| id | doaj.art-e8158c0db4694d078f76551f6ba3381e |
| institution | Directory Open Access Journal |
| issn | 0216-9843 2580-5614 |
| language | Indonesian |
| last_indexed | 2024-03-11T11:51:22Z |
| publishDate | 2023-03-01 |
| publisher | Politeknik Negeri Bali |
| record_format | Article |
| series | Jurnal Bisnis dan Kewirausahaan |
| spelling | doaj.art-e8158c0db4694d078f76551f6ba3381e2023-11-09T06:28:11ZindPoliteknik Negeri BaliJurnal Bisnis dan Kewirausahaan0216-98432580-56142023-03-01191819410.31940/jbk.v19i1.81-94Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction ResearchEla Laela0Septian Cahya Azhari1Management Study Program, Faculty of Economics and Business, Universitas SiliwangiGeography Education Study Program, Faculty of Teacher Training and Education, Universitas SiliwangiThis study identified patterns of significance and correlation in consumer satisfaction research across countries and became the subject of evaluation for future publications. The method used is bibliometric analysis. An analysis was conducted on 2,500 Dimensions.ai indexed publications, with the search keyword "consumer satisfaction" for 2012-2022. The data was processed and analyzed using VOSviewer to map the number of publications, main keywords, authors, affiliations, countries, and citation references. This research produced 182 items and 3 clusters for keywords, 120 items and 61 clusters for authors, 96 items and 8 clusters for affiliations, 43 items and 6 clusters for countries, and 81 items and 75 clusters for citation references. Consumer satisfaction research from 2012-2022 focuses more on factors influencing consumer satisfaction.https://ojs2.pnb.ac.id/index.php/JBK/article/view/906consumer satisfactionbibliometricsvosviewer |
| spellingShingle | Ela Laela Septian Cahya Azhari Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research Jurnal Bisnis dan Kewirausahaan consumer satisfaction bibliometrics vosviewer |
| title | Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research |
| title_full | Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research |
| title_fullStr | Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research |
| title_full_unstemmed | Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research |
| title_short | Bibliometric Analysis: Patterns of Significance and Correlation in Consumer Satisfaction Research |
| title_sort | bibliometric analysis patterns of significance and correlation in consumer satisfaction research |
| topic | consumer satisfaction bibliometrics vosviewer |
| url | https://ojs2.pnb.ac.id/index.php/JBK/article/view/906 |
| work_keys_str_mv | AT elalaela bibliometricanalysispatternsofsignificanceandcorrelationinconsumersatisfactionresearch AT septiancahyaazhari bibliometricanalysispatternsofsignificanceandcorrelationinconsumersatisfactionresearch |