Management changes resulting from hospital accreditation

ABSTRACT Objective: to analyze managers and professionals' perceptions on the changes in hospital management deriving from accreditation. Method: descriptive study with qualitative approach. The participants were five hospital quality managers and 91 other professionals from a wide range of...

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Main Authors: João Lucas Campos de Oliveira, Carmen Silvia Gabriel, Hosanna Pattrig Fertonani, Laura Misue Matsuda
Format: Article
Language:English
Published: Universidade de São Paulo
Series:Revista Latino-Americana de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692017000100312&lng=en&tlng=en
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author João Lucas Campos de Oliveira
Carmen Silvia Gabriel
Hosanna Pattrig Fertonani
Laura Misue Matsuda
author_facet João Lucas Campos de Oliveira
Carmen Silvia Gabriel
Hosanna Pattrig Fertonani
Laura Misue Matsuda
author_sort João Lucas Campos de Oliveira
collection DOAJ
description ABSTRACT Objective: to analyze managers and professionals' perceptions on the changes in hospital management deriving from accreditation. Method: descriptive study with qualitative approach. The participants were five hospital quality managers and 91 other professionals from a wide range of professional categories, hierarchical levels and activity areas at four hospitals in the South of Brazil certified at different levels in the Brazilian accreditation system. They answered the question "Tell me about the management of this hospital before and after the Accreditation". The data were recorded, fully transcribed and transported to the software ATLAS.ti, version 7.1 for access and management. Then, thematic content analysis was applied within the reference framework of Avedis Donabedian's Evaluation in Health. Results: one large family was apprehended, called "Management Changes Resulting from the Accreditation: perspectives of managers and professionals" and five codes, related to the management changes in the operational, structural, financial and cost; top hospital management and quality management domains. Conclusion: the management changes in the hospital organizations resulting from the Accreditation were broad, multifaceted and in line with the improvements of the service quality.
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spelling doaj.art-e886bf40261c4eb093d7f9f4b998d26b2022-12-21T18:43:58ZengUniversidade de São PauloRevista Latino-Americana de Enfermagem1518-834525010.1590/1518-8345.1394.2851S0104-11692017000100312Management changes resulting from hospital accreditationJoão Lucas Campos de OliveiraCarmen Silvia GabrielHosanna Pattrig FertonaniLaura Misue MatsudaABSTRACT Objective: to analyze managers and professionals' perceptions on the changes in hospital management deriving from accreditation. Method: descriptive study with qualitative approach. The participants were five hospital quality managers and 91 other professionals from a wide range of professional categories, hierarchical levels and activity areas at four hospitals in the South of Brazil certified at different levels in the Brazilian accreditation system. They answered the question "Tell me about the management of this hospital before and after the Accreditation". The data were recorded, fully transcribed and transported to the software ATLAS.ti, version 7.1 for access and management. Then, thematic content analysis was applied within the reference framework of Avedis Donabedian's Evaluation in Health. Results: one large family was apprehended, called "Management Changes Resulting from the Accreditation: perspectives of managers and professionals" and five codes, related to the management changes in the operational, structural, financial and cost; top hospital management and quality management domains. Conclusion: the management changes in the hospital organizations resulting from the Accreditation were broad, multifaceted and in line with the improvements of the service quality.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692017000100312&lng=en&tlng=enAcreditación de HospitalesAdministración HospitalariaGestión de CalidadEnfermería
spellingShingle João Lucas Campos de Oliveira
Carmen Silvia Gabriel
Hosanna Pattrig Fertonani
Laura Misue Matsuda
Management changes resulting from hospital accreditation
Revista Latino-Americana de Enfermagem
Acreditación de Hospitales
Administración Hospitalaria
Gestión de Calidad
Enfermería
title Management changes resulting from hospital accreditation
title_full Management changes resulting from hospital accreditation
title_fullStr Management changes resulting from hospital accreditation
title_full_unstemmed Management changes resulting from hospital accreditation
title_short Management changes resulting from hospital accreditation
title_sort management changes resulting from hospital accreditation
topic Acreditación de Hospitales
Administración Hospitalaria
Gestión de Calidad
Enfermería
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692017000100312&lng=en&tlng=en
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