Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences

Background & Objectives The Endodontic unit in dentistry occupation has a high sensitivity and any obvious or hidden human error can endanger the health of both the patient and the dentist.The aim of the present study was to identify and evaluate human errors using SHERPA technique in the End...

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Main Authors: Mojtaba Jafarvand, Samira Kazemi, Sakineh Varmazyar, Masumeh Ghorbanideh
Format: Article
Language:fas
Published: Kerman University of Medical Sciences 2017-12-01
Series:پژوهش‌های سلامت‌محور
Subjects:
Online Access:http://hbrj.kmu.ac.ir/article-1-200-en.pdf
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author Mojtaba Jafarvand
Mojtaba Jafarvand
Samira Kazemi
Sakineh Varmazyar
Masumeh Ghorbanideh
author_facet Mojtaba Jafarvand
Mojtaba Jafarvand
Samira Kazemi
Sakineh Varmazyar
Masumeh Ghorbanideh
author_sort Mojtaba Jafarvand
collection DOAJ
description Background & Objectives The Endodontic unit in dentistry occupation has a high sensitivity and any obvious or hidden human error can endanger the health of both the patient and the dentist.The aim of the present study was to identify and evaluate human errors using SHERPA technique in the Endodontic Department of Clinic of Dentistry Faculty in Qazvin University of Medical Sciences. Methods: This descriptive and cross-sectional study was conducted from 26/4/2017 to 21/8/2017. The number of error per task was obtained using worksheet of SHERPA including: task code, job task, error type, error description, error consequence and risk level. At first, using hierarchical task analysis, steps of doing work in the unit were divided into tasks and sub-tasks and nine critical tasks were determined. Then, using SHERPA technique, types of errors were identified and their risk was evaluated. Results: A total of 148 human errors were identified in the Endodontic Department of Clinic. The highest error rate was in the tasks of examination and history taking with 35 errors, and the lowest error rate was on the task of anesthetizing with 7 errors. Among all the main tasks, the most frequent errors were of functional type at the task of the treatment plan (9.45%). Also, 52.63% of errors were related to the functional errors with an undesirable risk level. Conclusion: The results of this study indicate that in order to reduce the occurrence of errors in the dentistry profession, it is necessary to take control measures such as using competent people, adjusting the number of patients with the number of specialists, balancing work hours and rest, and developing guidelines. Keywords: Endodontic, Human error, SHERPA technique, Dentistry Citation: Jafarvand M, Khoshnvaz H, Kazemi S, Varmazyar S, Ghorbanideh M. Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences. Journal of Health Based Research 2017; 3(3): 267-276.
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spelling doaj.art-e8b5d136c8734d2994c73721c4910e002022-12-22T01:37:31ZfasKerman University of Medical Sciencesپژوهش‌های سلامت‌محور2423-76392017-12-0133267276Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical SciencesMojtaba Jafarvand 0Mojtaba Jafarvand 1Samira Kazemi2Sakineh Varmazyar3Masumeh Ghorbanideh4MSc, Department of Occupational Health Engineering, Student Research Committee, School of Health, Qazvin University of Medical Sciences, Qazvin, IranMSc, Department of Occupational Health Engineering, Student Research Committee, School of Health, Qazvin University of Medical Sciences, Qazvin, IranMSc, Department of Occupational Health Engineering, Student Research Committee, School of Health, Qazvin University of Medical Sciences, Qazvin, IranAssistant Professor, Department of Occupational Health Engineering, School of Health, Qazvin University of Medical Sciences, Qazvin, Iran MSc, Department of Occupational Health Engineering, Student Research Committee, School of Health, Qazvin University of Medical Sciences, Qazvin, IranBackground & Objectives The Endodontic unit in dentistry occupation has a high sensitivity and any obvious or hidden human error can endanger the health of both the patient and the dentist.The aim of the present study was to identify and evaluate human errors using SHERPA technique in the Endodontic Department of Clinic of Dentistry Faculty in Qazvin University of Medical Sciences. Methods: This descriptive and cross-sectional study was conducted from 26/4/2017 to 21/8/2017. The number of error per task was obtained using worksheet of SHERPA including: task code, job task, error type, error description, error consequence and risk level. At first, using hierarchical task analysis, steps of doing work in the unit were divided into tasks and sub-tasks and nine critical tasks were determined. Then, using SHERPA technique, types of errors were identified and their risk was evaluated. Results: A total of 148 human errors were identified in the Endodontic Department of Clinic. The highest error rate was in the tasks of examination and history taking with 35 errors, and the lowest error rate was on the task of anesthetizing with 7 errors. Among all the main tasks, the most frequent errors were of functional type at the task of the treatment plan (9.45%). Also, 52.63% of errors were related to the functional errors with an undesirable risk level. Conclusion: The results of this study indicate that in order to reduce the occurrence of errors in the dentistry profession, it is necessary to take control measures such as using competent people, adjusting the number of patients with the number of specialists, balancing work hours and rest, and developing guidelines. Keywords: Endodontic, Human error, SHERPA technique, Dentistry Citation: Jafarvand M, Khoshnvaz H, Kazemi S, Varmazyar S, Ghorbanideh M. Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences. Journal of Health Based Research 2017; 3(3): 267-276.http://hbrj.kmu.ac.ir/article-1-200-en.pdfEndodonticHuman errorSHERPA techniqueDentistry
spellingShingle Mojtaba Jafarvand
Mojtaba Jafarvand
Samira Kazemi
Sakineh Varmazyar
Masumeh Ghorbanideh
Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
پژوهش‌های سلامت‌محور
Endodontic
Human error
SHERPA technique
Dentistry
title Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
title_full Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
title_fullStr Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
title_full_unstemmed Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
title_short Identification and Assessment of Human Errors Using SHERPA in the Endodontic Department of Clinic of Dentistry Faculty, Qazvin University of Medical Sciences
title_sort identification and assessment of human errors using sherpa in the endodontic department of clinic of dentistry faculty qazvin university of medical sciences
topic Endodontic
Human error
SHERPA technique
Dentistry
url http://hbrj.kmu.ac.ir/article-1-200-en.pdf
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