Measurement of the Logistic Customer Service Level in Commercial Cargo Motor Transport Companies
The term of logistic customer service is defined as the abilities or skills to meet the customer’s requirements and expectations, chiefly in terms of the time and place of deliveries, while using all available forms of logistic activity, including transport, storage, and the management of inventorie...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2014-11-01
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| Series: | Logistics & Sustainable Transport |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/jlst-2015-0002 |