Designing an information system to automate service management at the enterprise

In this paper we consider the development of an automated information system for a coffee shop that meets the current standards and needs of this business. Emphasis is placed on both hardware infrastructure and content structure. This AIS system provides all the necessary functionality for a coffee...

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Main Authors: Orlov Vasiliy, Kukartsev Vladislav, Suprun Elena, Gek Danil, Ageev Daniel
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/95/e3sconf_emmft2023_09019.pdf
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author Orlov Vasiliy
Kukartsev Vladislav
Suprun Elena
Gek Danil
Ageev Daniel
author_facet Orlov Vasiliy
Kukartsev Vladislav
Suprun Elena
Gek Danil
Ageev Daniel
author_sort Orlov Vasiliy
collection DOAJ
description In this paper we consider the development of an automated information system for a coffee shop that meets the current standards and needs of this business. Emphasis is placed on both hardware infrastructure and content structure. This AIS system provides all the necessary functionality for a coffee shop to successfully run its business, including convenient menu search, online ordering and payment. In addition, the application helps to reduce the workload of the staff, as many tasks that were previously performed by employees can now be automated and performed by the system being developed.
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spelling doaj.art-e90f8c4bc96e4567a9ac970bb087dcba2024-01-26T10:36:29ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014580901910.1051/e3sconf/202345809019e3sconf_emmft2023_09019Designing an information system to automate service management at the enterpriseOrlov Vasiliy0Kukartsev Vladislav1Suprun Elena2Gek Danil3Ageev Daniel4Reshetnev Siberian State University of Science and TechnologyReshetnev Siberian State University of Science and TechnologyReshetnev Siberian State University of Science and TechnologyReshetnev Siberian State University of Science and TechnologyBauman Moscow State Technical UniversityIn this paper we consider the development of an automated information system for a coffee shop that meets the current standards and needs of this business. Emphasis is placed on both hardware infrastructure and content structure. This AIS system provides all the necessary functionality for a coffee shop to successfully run its business, including convenient menu search, online ordering and payment. In addition, the application helps to reduce the workload of the staff, as many tasks that were previously performed by employees can now be automated and performed by the system being developed.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/95/e3sconf_emmft2023_09019.pdf
spellingShingle Orlov Vasiliy
Kukartsev Vladislav
Suprun Elena
Gek Danil
Ageev Daniel
Designing an information system to automate service management at the enterprise
E3S Web of Conferences
title Designing an information system to automate service management at the enterprise
title_full Designing an information system to automate service management at the enterprise
title_fullStr Designing an information system to automate service management at the enterprise
title_full_unstemmed Designing an information system to automate service management at the enterprise
title_short Designing an information system to automate service management at the enterprise
title_sort designing an information system to automate service management at the enterprise
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/95/e3sconf_emmft2023_09019.pdf
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