A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development

Abstract Humans have deliberately scented their environment for purpose or pleasure for millennia. In the contemporary marketplace most consumers prefer and purchase scented versions of common household products. However, the drivers of this consumer preference have not been elucidated. To explain t...

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Main Authors: Rachel S. Herz, Maria Larsson, Rafael Trujillo, Marisa C. Casola, Farah K. Ahmed, Stacy Lipe, Morgan E. Brashear
Format: Article
Language:English
Published: SpringerOpen 2022-04-01
Series:Cognitive Research
Subjects:
Online Access:https://doi.org/10.1186/s41235-022-00378-6
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author Rachel S. Herz
Maria Larsson
Rafael Trujillo
Marisa C. Casola
Farah K. Ahmed
Stacy Lipe
Morgan E. Brashear
author_facet Rachel S. Herz
Maria Larsson
Rafael Trujillo
Marisa C. Casola
Farah K. Ahmed
Stacy Lipe
Morgan E. Brashear
author_sort Rachel S. Herz
collection DOAJ
description Abstract Humans have deliberately scented their environment for purpose or pleasure for millennia. In the contemporary marketplace most consumers prefer and purchase scented versions of common household products. However, the drivers of this consumer preference have not been elucidated. To explain the attraction to scent in household products we propose a novel three-factor framework, comprising functional benefits (malodor mitigation, base odor coverage, freshening), in -use experience benefits (cleanliness, efficacy, pleasure), and emotional benefits (increasing in confidence, mood and nostalgia). To support this framework, we present new data from a market research survey on US consumer purchasing habits and attitudes towards home cleaning, laundry, and air freshening products. Further substantiating our framework, a focused review of olfactory psychological science illustrating the central role of scent in cognition, wellbeing, motivated behavior, and social behavior, as well as sensory marketing research highlights the benefits and implications of scent in consumer household products. Based on our three-factor framework we go on to discuss the potential for scent to influence health and raise issues to consider (such as potential negative responding to fragranced products). We conclude by showcasing new opportunities for future research in olfactory science and on scented household products that can advance the positive impacts of scent.
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spelling doaj.art-e935f998144d4ddc9a739f7008e3b1822022-12-21T23:33:50ZengSpringerOpenCognitive Research2365-74642022-04-017112010.1186/s41235-022-00378-6A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future developmentRachel S. Herz0Maria Larsson1Rafael Trujillo2Marisa C. Casola3Farah K. Ahmed4Stacy Lipe5Morgan E. Brashear6Department of Psychiatry and Human Behavior, Alpert Medical School, Brown University Medical SchoolDepartment of Psychology, Stockholm UniversityThe Procter & Gamble CompanyThe Procter & Gamble CompanyFragrance Creators AssociationThe Procter & Gamble CompanyThe Procter & Gamble CompanyAbstract Humans have deliberately scented their environment for purpose or pleasure for millennia. In the contemporary marketplace most consumers prefer and purchase scented versions of common household products. However, the drivers of this consumer preference have not been elucidated. To explain the attraction to scent in household products we propose a novel three-factor framework, comprising functional benefits (malodor mitigation, base odor coverage, freshening), in -use experience benefits (cleanliness, efficacy, pleasure), and emotional benefits (increasing in confidence, mood and nostalgia). To support this framework, we present new data from a market research survey on US consumer purchasing habits and attitudes towards home cleaning, laundry, and air freshening products. Further substantiating our framework, a focused review of olfactory psychological science illustrating the central role of scent in cognition, wellbeing, motivated behavior, and social behavior, as well as sensory marketing research highlights the benefits and implications of scent in consumer household products. Based on our three-factor framework we go on to discuss the potential for scent to influence health and raise issues to consider (such as potential negative responding to fragranced products). We conclude by showcasing new opportunities for future research in olfactory science and on scented household products that can advance the positive impacts of scent.https://doi.org/10.1186/s41235-022-00378-6ScentOlfactionEmotionMemoryPerceptionCognition
spellingShingle Rachel S. Herz
Maria Larsson
Rafael Trujillo
Marisa C. Casola
Farah K. Ahmed
Stacy Lipe
Morgan E. Brashear
A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
Cognitive Research
Scent
Olfaction
Emotion
Memory
Perception
Cognition
title A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
title_full A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
title_fullStr A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
title_full_unstemmed A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
title_short A three-factor benefits framework for understanding consumer preference for scented household products: psychological interactions and implications for future development
title_sort three factor benefits framework for understanding consumer preference for scented household products psychological interactions and implications for future development
topic Scent
Olfaction
Emotion
Memory
Perception
Cognition
url https://doi.org/10.1186/s41235-022-00378-6
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