Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework

This article provides a comprehensive review of the literature published in various articles dated back to 1998 on the role of Knowledge Management (KM) in Enterprise Resource Planning (ERP) systems. This article follows the literature published in this context focusing on two basic themes: KM supp...

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Main Authors: Mahwash Ghafoor Chaudhry, Samina Nawab, Khuram Shafi
Format: Article
Language:English
Published: University of Management and Technology 2021-06-01
Series:Journal of Management and Research
Subjects:
Online Access:https://ojs.umt.edu.pk/index.php/jmr/article/view/585
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author Mahwash Ghafoor Chaudhry
Samina Nawab
Khuram Shafi
author_facet Mahwash Ghafoor Chaudhry
Samina Nawab
Khuram Shafi
author_sort Mahwash Ghafoor Chaudhry
collection DOAJ
description This article provides a comprehensive review of the literature published in various articles dated back to 1998 on the role of Knowledge Management (KM) in Enterprise Resource Planning (ERP) systems. This article follows the literature published in this context focusing on two basic themes: KM supporting the ERP systems and KM integration into the ERP system. All the articles published on the relationship between KM and ERP systems published since 1998 were searched. Articles were sorted out on the basic themes they addressed. Most of the work on the role of KM in ERP systems was grouped into two main categories depending on the research subject matter. Integration of ERP systems being one of these basic themes was further investigated, enlisting all possible research articles published so far. Literature review on the KM and ERP relationship can be concludes that despite different relationships explored in the literature, KM has a vital role to play in the success of the ERP system. It is one of the critical success factors which complements the ERP systems to the extent that its absence will diminish the very essence, that is the adaption of ERP systems for the companies signified by the competitive advantage, market agility, and organization efficiency.
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spelling doaj.art-e936256eee454d588511b65203f454b42022-12-22T03:59:29ZengUniversity of Management and TechnologyJournal of Management and Research2218-27052519-79242021-06-018110.29145/jmr/81/080108Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual FrameworkMahwash Ghafoor Chaudhry0Samina Nawab1Khuram Shafi2COMSATS University Islamabad, Pakistan.COMSATS University Islamabad, Wah Campus, Pakistan.COMSATS University Islamabad, Wah Campus, Pakistan. This article provides a comprehensive review of the literature published in various articles dated back to 1998 on the role of Knowledge Management (KM) in Enterprise Resource Planning (ERP) systems. This article follows the literature published in this context focusing on two basic themes: KM supporting the ERP systems and KM integration into the ERP system. All the articles published on the relationship between KM and ERP systems published since 1998 were searched. Articles were sorted out on the basic themes they addressed. Most of the work on the role of KM in ERP systems was grouped into two main categories depending on the research subject matter. Integration of ERP systems being one of these basic themes was further investigated, enlisting all possible research articles published so far. Literature review on the KM and ERP relationship can be concludes that despite different relationships explored in the literature, KM has a vital role to play in the success of the ERP system. It is one of the critical success factors which complements the ERP systems to the extent that its absence will diminish the very essence, that is the adaption of ERP systems for the companies signified by the competitive advantage, market agility, and organization efficiency. https://ojs.umt.edu.pk/index.php/jmr/article/view/585Enterprise Resource Planning (ERP) systemsenterprise systemsintegrationKnowledge Management (KM)Knowledge Management Systems
spellingShingle Mahwash Ghafoor Chaudhry
Samina Nawab
Khuram Shafi
Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
Journal of Management and Research
Enterprise Resource Planning (ERP) systems
enterprise systems
integration
Knowledge Management (KM)
Knowledge Management Systems
title Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
title_full Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
title_fullStr Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
title_full_unstemmed Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
title_short Enterprise Resource Planning Systems and Knowledge Management: A Review of the Literature and Conceptual Framework
title_sort enterprise resource planning systems and knowledge management a review of the literature and conceptual framework
topic Enterprise Resource Planning (ERP) systems
enterprise systems
integration
Knowledge Management (KM)
Knowledge Management Systems
url https://ojs.umt.edu.pk/index.php/jmr/article/view/585
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AT saminanawab enterpriseresourceplanningsystemsandknowledgemanagementareviewoftheliteratureandconceptualframework
AT khuramshafi enterpriseresourceplanningsystemsandknowledgemanagementareviewoftheliteratureandconceptualframework