The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers
The belongingness literature has largely examined the antecedents of non-teleworkers’ sense of belongingness, but little attention has been paid to what job-related factors could affect teleworkers’ sense of belongingness. Grounded in organizational support theory, our research focuses on why feedba...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-04-01
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| Series: | Frontiers in Psychology |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.806443/full |
| _version_ | 1819025048877400064 |
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| author | Yanyan Liu Nan Xu Qinghong Yuan Zhaoyan Liu Zehui Tian |
| author_facet | Yanyan Liu Nan Xu Qinghong Yuan Zhaoyan Liu Zehui Tian |
| author_sort | Yanyan Liu |
| collection | DOAJ |
| description | The belongingness literature has largely examined the antecedents of non-teleworkers’ sense of belongingness, but little attention has been paid to what job-related factors could affect teleworkers’ sense of belongingness. Grounded in organizational support theory, our research focuses on why feedback quality from the direct leader brings sense of belongingness and considers how conscientiousness of teleworkers shapes this effect. Based on data from 329 participants obtained at three different time points from one technology service organization in China, our results indicated that teleworkers’ perceived organizational support serves as an essential mediator of the positive relationship between feedback quality from the direct leader and sense of belongingness. Additionally, the teleworkers’ conscientiousness strengthened the positive direct effect of feedback quality on perceived organizational support and the indirect effect on sense of belongingness. The moderating role of conscientiousness in strengthening the link between feedback quality and perceived organizational support was significant for high levels of conscientiousness and not significant for low levels. Finally, we discussed theoretical and practical implications. |
| first_indexed | 2024-12-21T05:04:29Z |
| format | Article |
| id | doaj.art-e9459cbd338046368057eb12f5952ef0 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-12-21T05:04:29Z |
| publishDate | 2022-04-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-e9459cbd338046368057eb12f5952ef02022-12-21T19:15:10ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-04-011310.3389/fpsyg.2022.806443806443The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious TeleworkersYanyan Liu0Nan Xu1Qinghong Yuan2Zhaoyan Liu3Zehui Tian4Business School, Nankai University, Tianjin, ChinaSchool of Management, Guangzhou City University of Technology, Guangzhou, ChinaBusiness School, Nankai University, Tianjin, ChinaBusiness School, Nankai University, Tianjin, ChinaBusiness School, Nankai University, Tianjin, ChinaThe belongingness literature has largely examined the antecedents of non-teleworkers’ sense of belongingness, but little attention has been paid to what job-related factors could affect teleworkers’ sense of belongingness. Grounded in organizational support theory, our research focuses on why feedback quality from the direct leader brings sense of belongingness and considers how conscientiousness of teleworkers shapes this effect. Based on data from 329 participants obtained at three different time points from one technology service organization in China, our results indicated that teleworkers’ perceived organizational support serves as an essential mediator of the positive relationship between feedback quality from the direct leader and sense of belongingness. Additionally, the teleworkers’ conscientiousness strengthened the positive direct effect of feedback quality on perceived organizational support and the indirect effect on sense of belongingness. The moderating role of conscientiousness in strengthening the link between feedback quality and perceived organizational support was significant for high levels of conscientiousness and not significant for low levels. Finally, we discussed theoretical and practical implications.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.806443/fullfeedback qualitysense of belongingnessperceived organizational supportconscientiousnessteleworker |
| spellingShingle | Yanyan Liu Nan Xu Qinghong Yuan Zhaoyan Liu Zehui Tian The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers Frontiers in Psychology feedback quality sense of belongingness perceived organizational support conscientiousness teleworker |
| title | The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers |
| title_full | The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers |
| title_fullStr | The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers |
| title_full_unstemmed | The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers |
| title_short | The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers |
| title_sort | relationship between feedback quality perceived organizational support and sense of belongingness among conscientious teleworkers |
| topic | feedback quality sense of belongingness perceived organizational support conscientiousness teleworker |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.806443/full |
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