Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice

There has been limited research on improving Internet-delivered Cognitive Behavioural Therapy (ICBT) in routine online therapy clinics that serve people from diverse ethnocultural groups (PDEGs). This article describes a patient-oriented adaptation approach used to address this gap in research. A wo...

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Main Authors: Ram P. Sapkota, Emma Valli, Andrew Wilhelms, Kelly Adlam, Lee Bourgeault, Vanessa Heron, Kathryn Dickerson, Marcie Nugent, Heather D. Hadjistavropoulos
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Healthcare
Subjects:
Online Access:https://www.mdpi.com/2227-9032/11/15/2135
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author Ram P. Sapkota
Emma Valli
Andrew Wilhelms
Kelly Adlam
Lee Bourgeault
Vanessa Heron
Kathryn Dickerson
Marcie Nugent
Heather D. Hadjistavropoulos
author_facet Ram P. Sapkota
Emma Valli
Andrew Wilhelms
Kelly Adlam
Lee Bourgeault
Vanessa Heron
Kathryn Dickerson
Marcie Nugent
Heather D. Hadjistavropoulos
author_sort Ram P. Sapkota
collection DOAJ
description There has been limited research on improving Internet-delivered Cognitive Behavioural Therapy (ICBT) in routine online therapy clinics that serve people from diverse ethnocultural groups (PDEGs). This article describes a patient-oriented adaptation approach used to address this gap in research. A working group consisting of people with lived experience, community representatives, ICBT clinicians, managers, and researchers was formed. The working group examined archival feedback on ICBT from past patients who self-identified as being from diverse ethnocultural backgrounds (N = 278) and the results of interviews with current patients (N = 16), community representatives (N = 6), and clinicians (N = 3). The archival data and interviews revealed the majority of the patients reported being satisfied with and benefitting from ICBT. Suggestions for improvement were not related to the cognitive-behavioural model and techniques, but rather to making treatment materials more inclusive. Consequently, the ICBT adaptation focused on adding content related to cultural influences on mental health, addressing stigma, diversifying case stories, examples, and imagery, adding audiovisual introductions, and replacing English idioms with more descriptive language. Moreover, further training was offered to clinicians, and efforts were made to improve community outreach. This study demonstrates a process for using patient-oriented research to improve ICBT within routine care serving patients of diverse backgrounds.
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spelling doaj.art-e94cf163fd0147ecb26159eb38bb63b72023-11-18T22:56:05ZengMDPI AGHealthcare2227-90322023-07-011115213510.3390/healthcare11152135Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine PracticeRam P. Sapkota0Emma Valli1Andrew Wilhelms2Kelly Adlam3Lee Bourgeault4Vanessa Heron5Kathryn Dickerson6Marcie Nugent7Heather D. Hadjistavropoulos8Online Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaOnline Therapy Unit, Department of Psychology, University of Regina, 3737 Wascana Parkway, Regina, SK S4S 0A2, CanadaThere has been limited research on improving Internet-delivered Cognitive Behavioural Therapy (ICBT) in routine online therapy clinics that serve people from diverse ethnocultural groups (PDEGs). This article describes a patient-oriented adaptation approach used to address this gap in research. A working group consisting of people with lived experience, community representatives, ICBT clinicians, managers, and researchers was formed. The working group examined archival feedback on ICBT from past patients who self-identified as being from diverse ethnocultural backgrounds (N = 278) and the results of interviews with current patients (N = 16), community representatives (N = 6), and clinicians (N = 3). The archival data and interviews revealed the majority of the patients reported being satisfied with and benefitting from ICBT. Suggestions for improvement were not related to the cognitive-behavioural model and techniques, but rather to making treatment materials more inclusive. Consequently, the ICBT adaptation focused on adding content related to cultural influences on mental health, addressing stigma, diversifying case stories, examples, and imagery, adding audiovisual introductions, and replacing English idioms with more descriptive language. Moreover, further training was offered to clinicians, and efforts were made to improve community outreach. This study demonstrates a process for using patient-oriented research to improve ICBT within routine care serving patients of diverse backgrounds.https://www.mdpi.com/2227-9032/11/15/2135internet-delivered therapydepressionanxietycultural adaptationpatient-oriented researchdigital health
spellingShingle Ram P. Sapkota
Emma Valli
Andrew Wilhelms
Kelly Adlam
Lee Bourgeault
Vanessa Heron
Kathryn Dickerson
Marcie Nugent
Heather D. Hadjistavropoulos
Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
Healthcare
internet-delivered therapy
depression
anxiety
cultural adaptation
patient-oriented research
digital health
title Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
title_full Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
title_fullStr Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
title_full_unstemmed Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
title_short Patient-Oriented Research to Improve Internet-Delivered Cognitive Behavioural Therapy for People of Diverse Ethnocultural Groups in Routine Practice
title_sort patient oriented research to improve internet delivered cognitive behavioural therapy for people of diverse ethnocultural groups in routine practice
topic internet-delivered therapy
depression
anxiety
cultural adaptation
patient-oriented research
digital health
url https://www.mdpi.com/2227-9032/11/15/2135
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