Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic
AbstractEmployee engagement is not only a temporary attractive topic but gradually becomes the focus of attention of managers and scholars, especially in the travel industry in the face of shocks due to Covid-19. This study, under the guidance of social exchange theory, has proposed a meta-analytic...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2023-12-01
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| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2023.2232589 |
| _version_ | 1827320239408283648 |
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| author | Duc Huu Bui Anh Thi Tu Le |
| author_facet | Duc Huu Bui Anh Thi Tu Le |
| author_sort | Duc Huu Bui |
| collection | DOAJ |
| description | AbstractEmployee engagement is not only a temporary attractive topic but gradually becomes the focus of attention of managers and scholars, especially in the travel industry in the face of shocks due to Covid-19. This study, under the guidance of social exchange theory, has proposed a meta-analytic framework examining the relationship between two dimensions of engagement, namely job and organizational engagement, and organizational culture. The results of data analysis from 338 employees of travel agencies in Hanoi, a major tourism center of Vietnam, have enriched the literature on the role of organizational culture in fostering organizational engagement through job engagement by providing perspective from a developing country during the pandemic. The paper also provides suggestions for scholars in investigating the promoters of engagement and implications for managers in developing organizational culture to achieve the dual benefits related to job and organizational engagement. |
| first_indexed | 2024-03-07T14:19:53Z |
| format | Article |
| id | doaj.art-e94ef930dcd64f0799fda55d3943b5a9 |
| institution | Directory Open Access Journal |
| issn | 2331-1975 |
| language | English |
| last_indexed | 2024-04-25T00:42:24Z |
| publishDate | 2023-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Business & Management |
| spelling | doaj.art-e94ef930dcd64f0799fda55d3943b5a92024-03-12T08:30:27ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110210.1080/23311975.2023.2232589Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemicDuc Huu Bui0Anh Thi Tu Le1Faculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, VietnamFaculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, VietnamAbstractEmployee engagement is not only a temporary attractive topic but gradually becomes the focus of attention of managers and scholars, especially in the travel industry in the face of shocks due to Covid-19. This study, under the guidance of social exchange theory, has proposed a meta-analytic framework examining the relationship between two dimensions of engagement, namely job and organizational engagement, and organizational culture. The results of data analysis from 338 employees of travel agencies in Hanoi, a major tourism center of Vietnam, have enriched the literature on the role of organizational culture in fostering organizational engagement through job engagement by providing perspective from a developing country during the pandemic. The paper also provides suggestions for scholars in investigating the promoters of engagement and implications for managers in developing organizational culture to achieve the dual benefits related to job and organizational engagement.https://www.tandfonline.com/doi/10.1080/23311975.2023.2232589employee engagementorganizational engagementorganizational culturetravel industryVietnamdeveloping country |
| spellingShingle | Duc Huu Bui Anh Thi Tu Le Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic Cogent Business & Management employee engagement organizational engagement organizational culture travel industry Vietnam developing country |
| title | Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic |
| title_full | Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic |
| title_fullStr | Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic |
| title_full_unstemmed | Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic |
| title_short | Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic |
| title_sort | improving employee engagement through organizational culture in the travel industry perspective from a developing country during covid 19 pandemic |
| topic | employee engagement organizational engagement organizational culture travel industry Vietnam developing country |
| url | https://www.tandfonline.com/doi/10.1080/23311975.2023.2232589 |
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