Compassion and Workplace Incivility: Implications for Open Innovation

The purpose of this study was to examine mechanisms of how compassion experienced by employees affects workplace incivility. Specifically, this study aimed to explore the double mediation effect of positive emotion and leadership on the relationship between compassion and workplace incivility. Empir...

Full description

Bibliographic Details
Main Authors: Sung-Hoon Ko, Jongsung Kim, Yongjun Choi
Format: Article
Language:English
Published: Elsevier 2021-03-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/7/1/95
_version_ 1797427376738533376
author Sung-Hoon Ko
Jongsung Kim
Yongjun Choi
author_facet Sung-Hoon Ko
Jongsung Kim
Yongjun Choi
author_sort Sung-Hoon Ko
collection DOAJ
description The purpose of this study was to examine mechanisms of how compassion experienced by employees affects workplace incivility. Specifically, this study aimed to explore the double mediation effect of positive emotion and leadership on the relationship between compassion and workplace incivility. Empirical results using survey data from 304 employees in South Korea confirm that employees who experience compassion at work are less likely to engage in workplace incivility. More importantly, positive emotions and positive leadership sequentially mediate the negative relationship between compassion and workplace incivility. The theoretical and practical implications are of this are also discussed.
first_indexed 2024-03-09T08:44:22Z
format Article
id doaj.art-e9611b469cf34cffadacec8ab93006aa
institution Directory Open Access Journal
issn 2199-8531
language English
last_indexed 2024-03-09T08:44:22Z
publishDate 2021-03-01
publisher Elsevier
record_format Article
series Journal of Open Innovation: Technology, Market and Complexity
spelling doaj.art-e9611b469cf34cffadacec8ab93006aa2023-12-02T15:56:39ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312021-03-017959510.3390/joitmc7010095Compassion and Workplace Incivility: Implications for Open InnovationSung-Hoon Ko0Jongsung Kim1Yongjun Choi2Graduate School of Education, Kyonggi University, Suwon 16227, KoreaCollege of Liberal Arts and Interdisciplinary Studies, Kyonggi University, Suwon 16227, KoreaCollege of Business Administration, Hongik University, Seoul 04066, KoreaThe purpose of this study was to examine mechanisms of how compassion experienced by employees affects workplace incivility. Specifically, this study aimed to explore the double mediation effect of positive emotion and leadership on the relationship between compassion and workplace incivility. Empirical results using survey data from 304 employees in South Korea confirm that employees who experience compassion at work are less likely to engage in workplace incivility. More importantly, positive emotions and positive leadership sequentially mediate the negative relationship between compassion and workplace incivility. The theoretical and practical implications are of this are also discussed.https://www.mdpi.com/2199-8531/7/1/95compassionworkplace incivilitypositive emotionpositive leadership
spellingShingle Sung-Hoon Ko
Jongsung Kim
Yongjun Choi
Compassion and Workplace Incivility: Implications for Open Innovation
Journal of Open Innovation: Technology, Market and Complexity
compassion
workplace incivility
positive emotion
positive leadership
title Compassion and Workplace Incivility: Implications for Open Innovation
title_full Compassion and Workplace Incivility: Implications for Open Innovation
title_fullStr Compassion and Workplace Incivility: Implications for Open Innovation
title_full_unstemmed Compassion and Workplace Incivility: Implications for Open Innovation
title_short Compassion and Workplace Incivility: Implications for Open Innovation
title_sort compassion and workplace incivility implications for open innovation
topic compassion
workplace incivility
positive emotion
positive leadership
url https://www.mdpi.com/2199-8531/7/1/95
work_keys_str_mv AT sunghoonko compassionandworkplaceincivilityimplicationsforopeninnovation
AT jongsungkim compassionandworkplaceincivilityimplicationsforopeninnovation
AT yongjunchoi compassionandworkplaceincivilityimplicationsforopeninnovation