Business Process Modeling and Efficiency Improvement through an Agent-Based Approach
A comprehensive knowledge of a company's organizational mechanisms is a fundamental prerequisite for good management practices and effective governance, especially in the banking industry where efficiency and effectiveness have recently been becoming more and more important. This paper describe...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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International Institute of Informatics and Cybernetics
2013-12-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Subjects: | |
| Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/iMA264MA.pdf
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| _version_ | 1811271932807479296 |
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| author | Dario Russo Franco Passacantando Luigi Geppert Luigi Manca |
| author_facet | Dario Russo Franco Passacantando Luigi Geppert Luigi Manca |
| author_sort | Dario Russo |
| collection | DOAJ |
| description | A comprehensive knowledge of a company's organizational mechanisms is a fundamental prerequisite for good management practices and effective governance, especially in the banking industry where efficiency and effectiveness have recently been becoming more and more important. This paper describes the results of a practical experience of business process improvement and change. The business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed.
(*) The views expressed here are the sole responsibility of the authors and do not necessarily reflect those of the Bank of Italy. |
| first_indexed | 2024-04-12T22:30:02Z |
| format | Article |
| id | doaj.art-e973258d2972457e9eeb0cacb7de4bf9 |
| institution | Directory Open Access Journal |
| issn | 1690-4524 |
| language | English |
| last_indexed | 2024-04-12T22:30:02Z |
| publishDate | 2013-12-01 |
| publisher | International Institute of Informatics and Cybernetics |
| record_format | Article |
| series | Journal of Systemics, Cybernetics and Informatics |
| spelling | doaj.art-e973258d2972457e9eeb0cacb7de4bf92022-12-22T03:14:00ZengInternational Institute of Informatics and CyberneticsJournal of Systemics, Cybernetics and Informatics1690-45242013-12-0111816Business Process Modeling and Efficiency Improvement through an Agent-Based ApproachDario Russo0Franco Passacantando1Luigi Geppert2Luigi Manca3 Bank of Italy Bank of Italy Catholic University of Milan Fair Dynamics Consulting A comprehensive knowledge of a company's organizational mechanisms is a fundamental prerequisite for good management practices and effective governance, especially in the banking industry where efficiency and effectiveness have recently been becoming more and more important. This paper describes the results of a practical experience of business process improvement and change. The business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed. (*) The views expressed here are the sole responsibility of the authors and do not necessarily reflect those of the Bank of Italy.http://www.iiisci.org/Journal/CV$/sci/pdfs/iMA264MA.pdf Agent-Based ModelingBusiness Process ModelingcomplexitySimulation |
| spellingShingle | Dario Russo Franco Passacantando Luigi Geppert Luigi Manca Business Process Modeling and Efficiency Improvement through an Agent-Based Approach Journal of Systemics, Cybernetics and Informatics Agent-Based Modeling Business Process Modeling complexity Simulation |
| title | Business Process Modeling and Efficiency Improvement through an Agent-Based Approach |
| title_full | Business Process Modeling and Efficiency Improvement through an Agent-Based Approach |
| title_fullStr | Business Process Modeling and Efficiency Improvement through an Agent-Based Approach |
| title_full_unstemmed | Business Process Modeling and Efficiency Improvement through an Agent-Based Approach |
| title_short | Business Process Modeling and Efficiency Improvement through an Agent-Based Approach |
| title_sort | business process modeling and efficiency improvement through an agent based approach |
| topic | Agent-Based Modeling Business Process Modeling complexity Simulation |
| url | http://www.iiisci.org/Journal/CV$/sci/pdfs/iMA264MA.pdf
|
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