La communication entre collègues bouleversée par la pandémie et le développement du télétravail
The Covid-19 pandemic and the three successive lockdowns taking place in France during the years 2020 and 2021 have led to the development of telework in unprecedented proportions, as well as an upsurge in the uses of digital devices to compensate for the lack of co-presence. In this paper, we analy...
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| Format: | Article |
| Language: | English |
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Université du Québec à Montréal
2024-01-01
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| Series: | Communiquer |
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| Online Access: | https://journals.openedition.org/communiquer/11393 |
| _version_ | 1797222547550371840 |
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| author | Delphine Pauline Dupré |
| author_facet | Delphine Pauline Dupré |
| author_sort | Delphine Pauline Dupré |
| collection | DOAJ |
| description | The Covid-19 pandemic and the three successive lockdowns taking place in France during the years 2020 and 2021 have led to the development of telework in unprecedented proportions, as well as an upsurge in the uses of digital devices to compensate for the lack of co-presence. In this paper, we analyze to what extent the pandemic period has altered interpersonal communication between colleagues with equal hierarchical status. We wonder whether ICTs have been used to extend the “spaces of discussion” necessary to the emergence of social support, and to the transmission of the rules of the profession? This research draws on a qualitative enquiry based on 34 semi-structured interviews with teleworkers. Data analysis brings to the fore a feeling of isolation, a dehumanization of professional relations, as well as the trivialization of problematic digital practices. At the other end of the spectrum, respondents express positive views on relational distance (a decrease in conflicts, less disturbances in the work setting, refocusing on elective relationships). The factors leading to these contrasting opinions are brought into focus. |
| first_indexed | 2024-04-24T13:23:04Z |
| format | Article |
| id | doaj.art-e97e93eff2e54328b3e8598182eba699 |
| institution | Directory Open Access Journal |
| issn | 2368-9587 |
| language | English |
| last_indexed | 2024-04-24T13:23:04Z |
| publishDate | 2024-01-01 |
| publisher | Université du Québec à Montréal |
| record_format | Article |
| series | Communiquer |
| spelling | doaj.art-e97e93eff2e54328b3e8598182eba6992024-04-04T09:52:01ZengUniversité du Québec à MontréalCommuniquer2368-95872024-01-013810.4000/communiquer.11393La communication entre collègues bouleversée par la pandémie et le développement du télétravailDelphine Pauline DupréThe Covid-19 pandemic and the three successive lockdowns taking place in France during the years 2020 and 2021 have led to the development of telework in unprecedented proportions, as well as an upsurge in the uses of digital devices to compensate for the lack of co-presence. In this paper, we analyze to what extent the pandemic period has altered interpersonal communication between colleagues with equal hierarchical status. We wonder whether ICTs have been used to extend the “spaces of discussion” necessary to the emergence of social support, and to the transmission of the rules of the profession? This research draws on a qualitative enquiry based on 34 semi-structured interviews with teleworkers. Data analysis brings to the fore a feeling of isolation, a dehumanization of professional relations, as well as the trivialization of problematic digital practices. At the other end of the spectrum, respondents express positive views on relational distance (a decrease in conflicts, less disturbances in the work setting, refocusing on elective relationships). The factors leading to these contrasting opinions are brought into focus.https://journals.openedition.org/communiquer/11393organizationinterpersonal communicationCovid-19 pandemicteleworkdigital devicesqualitative approach |
| spellingShingle | Delphine Pauline Dupré La communication entre collègues bouleversée par la pandémie et le développement du télétravail Communiquer organization interpersonal communication Covid-19 pandemic telework digital devices qualitative approach |
| title | La communication entre collègues bouleversée par la pandémie et le développement du télétravail |
| title_full | La communication entre collègues bouleversée par la pandémie et le développement du télétravail |
| title_fullStr | La communication entre collègues bouleversée par la pandémie et le développement du télétravail |
| title_full_unstemmed | La communication entre collègues bouleversée par la pandémie et le développement du télétravail |
| title_short | La communication entre collègues bouleversée par la pandémie et le développement du télétravail |
| title_sort | la communication entre collegues bouleversee par la pandemie et le developpement du teletravail |
| topic | organization interpersonal communication Covid-19 pandemic telework digital devices qualitative approach |
| url | https://journals.openedition.org/communiquer/11393 |
| work_keys_str_mv | AT delphinepaulinedupre lacommunicationentrecolleguesbouleverseeparlapandemieetledeveloppementduteletravail |