Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers

Background Health education and self-management are among key strategies for managing diabetes and hypertension to reduce morbidity and mortality. Inappropriate self-management support can potentially worsen chronic diseases outcomes if relevant barriers are not identified and self-management soluti...

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Main Authors: Tiny Masupe, Sunday Onagbiye, Thandi Puoane, Absetz Pilvikki, Helle Mölsted Alvesson, Peter Delobelle
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Global Health Action
Subjects:
Online Access:http://dx.doi.org/10.1080/16549716.2022.2090098
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author Tiny Masupe
Sunday Onagbiye
Thandi Puoane
Absetz Pilvikki
Helle Mölsted Alvesson
Peter Delobelle
author_facet Tiny Masupe
Sunday Onagbiye
Thandi Puoane
Absetz Pilvikki
Helle Mölsted Alvesson
Peter Delobelle
author_sort Tiny Masupe
collection DOAJ
description Background Health education and self-management are among key strategies for managing diabetes and hypertension to reduce morbidity and mortality. Inappropriate self-management support can potentially worsen chronic diseases outcomes if relevant barriers are not identified and self-management solutions are not contextualised. Few studies deliberately solicit suggestions for enhancing self-management from patients and their providers. Objective This qualitative study aimed to unravel experiences, identify self-management barriers, and solicit solutions for enhancing self-management from patients and their healthcare providers. Methods Eight in-depth interviews were conducted with healthcare providers. These were followed by four focus group discussions among patients with type-2- diabetes and or hypertension receiving chronic disease care from two health facilities in a peri-urban township in Cape Town, South Africa. The Self-Management framework described by Lorig and Holman, based on work done by Corbin and Strauss was used to analyse the data. Results Patients experienced challenges across all three self-management tasks of behavioural/medical management, role management, and emotional management. Main challenges included poor patient self-control towards lifestyle modification, sub-optimal patient-provider and family partnerships, and post-diagnosis grief-reactions by patients. Barriers experienced were stigma, socio-economic and cultural influences, provider-patient communication gaps, disconnect between facility-based services and patients’ lived experiences, and inadequate community care services. Patients suggested empowering community-based solutions to strengthen their disease self-management, including dedicated multidisciplinary diabetes services, counselling services; strengthened family support; patient buddies; patient-led community projects, and advocacy. Providers suggested contextualised communication using audio-visual technologies and patient-centred provider consultations. Conclusions Community-based dedicated multidisciplinary chronic disease healthcare teams, chronic disease counselling services, patient-driven projects and advocacy are needed to improve patient self-management.
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spelling doaj.art-e9aa7376bc454847b64e532b518ea8042023-08-03T09:07:51ZengTaylor & Francis GroupGlobal Health Action1654-98802022-12-0115110.1080/16549716.2022.20900982090098Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providersTiny Masupe0Sunday Onagbiye1Thandi Puoane2Absetz Pilvikki3Helle Mölsted Alvesson4Peter Delobelle5University of BotswanaNorth-West University, Potchefstroom CampusUniversity of the Western CapeCollaborative Care Systems FinlandKarolinska InstitutetUniversity of the Western CapeBackground Health education and self-management are among key strategies for managing diabetes and hypertension to reduce morbidity and mortality. Inappropriate self-management support can potentially worsen chronic diseases outcomes if relevant barriers are not identified and self-management solutions are not contextualised. Few studies deliberately solicit suggestions for enhancing self-management from patients and their providers. Objective This qualitative study aimed to unravel experiences, identify self-management barriers, and solicit solutions for enhancing self-management from patients and their healthcare providers. Methods Eight in-depth interviews were conducted with healthcare providers. These were followed by four focus group discussions among patients with type-2- diabetes and or hypertension receiving chronic disease care from two health facilities in a peri-urban township in Cape Town, South Africa. The Self-Management framework described by Lorig and Holman, based on work done by Corbin and Strauss was used to analyse the data. Results Patients experienced challenges across all three self-management tasks of behavioural/medical management, role management, and emotional management. Main challenges included poor patient self-control towards lifestyle modification, sub-optimal patient-provider and family partnerships, and post-diagnosis grief-reactions by patients. Barriers experienced were stigma, socio-economic and cultural influences, provider-patient communication gaps, disconnect between facility-based services and patients’ lived experiences, and inadequate community care services. Patients suggested empowering community-based solutions to strengthen their disease self-management, including dedicated multidisciplinary diabetes services, counselling services; strengthened family support; patient buddies; patient-led community projects, and advocacy. Providers suggested contextualised communication using audio-visual technologies and patient-centred provider consultations. Conclusions Community-based dedicated multidisciplinary chronic disease healthcare teams, chronic disease counselling services, patient-driven projects and advocacy are needed to improve patient self-management.http://dx.doi.org/10.1080/16549716.2022.2090098self-managementtype-2-diabetesbarrierspatient-derived solutionsmultidisciplinarychronic disease care
spellingShingle Tiny Masupe
Sunday Onagbiye
Thandi Puoane
Absetz Pilvikki
Helle Mölsted Alvesson
Peter Delobelle
Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
Global Health Action
self-management
type-2-diabetes
barriers
patient-derived solutions
multidisciplinary
chronic disease care
title Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
title_full Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
title_fullStr Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
title_full_unstemmed Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
title_short Diabetes self-management: a qualitative study on challenges and solutions from the perspective of South African patients and health care providers
title_sort diabetes self management a qualitative study on challenges and solutions from the perspective of south african patients and health care providers
topic self-management
type-2-diabetes
barriers
patient-derived solutions
multidisciplinary
chronic disease care
url http://dx.doi.org/10.1080/16549716.2022.2090098
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