Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review

Objective This review’s objective is to map the literature on the characteristics, impact, barriers and facilitators of hospital-based patient navigation programmes that support patients who experience injury-related trauma and their caregivers. Patients who experience injury-related trauma frequent...

Full description

Bibliographic Details
Main Authors: Shelley Doucet, Alison Luke, Grailing Anthonisen
Format: Article
Language:English
Published: BMJ Publishing Group 2022-12-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/12/e066260.full
_version_ 1797786674053251072
author Shelley Doucet
Alison Luke
Grailing Anthonisen
author_facet Shelley Doucet
Alison Luke
Grailing Anthonisen
author_sort Shelley Doucet
collection DOAJ
description Objective This review’s objective is to map the literature on the characteristics, impact, barriers and facilitators of hospital-based patient navigation programmes that support patients who experience injury-related trauma and their caregivers. Patients who experience injury-related trauma frequently require support from multiple care teams and face many challenges to care, both in hospital and when transitioning across settings and services. Patient navigation can improve their care.Design This review is conducted according to JBI methodology for scoping reviews. The initial database search took place on 6 June 2021 and the grey literature search took place between September and October 2021. The results are presented in a Preferred Reporting Items for Systematic Reviews and Meta-analyses for Scoping Reviews flow diagram.Setting This review considered materials where the patient navigation programmes were delivered in hospital settings. There was no geographical limit to this study.Participants This review focused on hospital-based patient navigation programmes for patients who experience injury-related trauma and/or their caregivers.Results This review captured 11 records that describe 10 programmes. All programmes were based in the USA. Most programmes provided education, care coordination, discharge planning, and referrals to resources, services, and programmes to assist patients and/or their families in the hospital or the community. Half the programmes were based in level 1 trauma centres. Common impacts included decreases in readmission rates and increases in satisfaction rates. Barriers included difficulty recruiting or enrolling patients with short hospital stays and hospital administrators’ and healthcare providers’ lack of understanding of the navigator role. Navigator background, either professional or experiential, was identified as a facilitator, as was flexibility in programme delivery and communication methods.Conclusions Eleven records show a small but distinct sample. Reported characteristics, impact, barriers and facilitators were consistent with findings from other patient navigation studies. The results can inform the development and implementation of similar programmes in trauma centres and support changes in policy to improve the delivery of care.
first_indexed 2024-03-13T01:11:12Z
format Article
id doaj.art-e9c3bfdf5abf49b9a56c88f8a4d3584a
institution Directory Open Access Journal
issn 2044-6055
language English
last_indexed 2024-03-13T01:11:12Z
publishDate 2022-12-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open
spelling doaj.art-e9c3bfdf5abf49b9a56c88f8a4d3584a2023-07-05T23:30:06ZengBMJ Publishing GroupBMJ Open2044-60552022-12-01121210.1136/bmjopen-2022-066260Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping reviewShelley Doucet0Alison Luke1Grailing Anthonisen2Centre for Research in Integrated Care, University of New Brunswick, Saint John, New Brunswick, CanadaDepartment of Nursing and Health Sciences, University of New Brunswick, Saint John, New Brunswick, CanadaCentre for Research in Integrated Care, University of New Brunswick, Saint John, New Brunswick, CanadaObjective This review’s objective is to map the literature on the characteristics, impact, barriers and facilitators of hospital-based patient navigation programmes that support patients who experience injury-related trauma and their caregivers. Patients who experience injury-related trauma frequently require support from multiple care teams and face many challenges to care, both in hospital and when transitioning across settings and services. Patient navigation can improve their care.Design This review is conducted according to JBI methodology for scoping reviews. The initial database search took place on 6 June 2021 and the grey literature search took place between September and October 2021. The results are presented in a Preferred Reporting Items for Systematic Reviews and Meta-analyses for Scoping Reviews flow diagram.Setting This review considered materials where the patient navigation programmes were delivered in hospital settings. There was no geographical limit to this study.Participants This review focused on hospital-based patient navigation programmes for patients who experience injury-related trauma and/or their caregivers.Results This review captured 11 records that describe 10 programmes. All programmes were based in the USA. Most programmes provided education, care coordination, discharge planning, and referrals to resources, services, and programmes to assist patients and/or their families in the hospital or the community. Half the programmes were based in level 1 trauma centres. Common impacts included decreases in readmission rates and increases in satisfaction rates. Barriers included difficulty recruiting or enrolling patients with short hospital stays and hospital administrators’ and healthcare providers’ lack of understanding of the navigator role. Navigator background, either professional or experiential, was identified as a facilitator, as was flexibility in programme delivery and communication methods.Conclusions Eleven records show a small but distinct sample. Reported characteristics, impact, barriers and facilitators were consistent with findings from other patient navigation studies. The results can inform the development and implementation of similar programmes in trauma centres and support changes in policy to improve the delivery of care.https://bmjopen.bmj.com/content/12/12/e066260.full
spellingShingle Shelley Doucet
Alison Luke
Grailing Anthonisen
Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
BMJ Open
title Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
title_full Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
title_fullStr Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
title_full_unstemmed Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
title_short Hospital-based patient navigation programs for patients who experience injury-related trauma and their caregivers: a scoping review
title_sort hospital based patient navigation programs for patients who experience injury related trauma and their caregivers a scoping review
url https://bmjopen.bmj.com/content/12/12/e066260.full
work_keys_str_mv AT shelleydoucet hospitalbasedpatientnavigationprogramsforpatientswhoexperienceinjuryrelatedtraumaandtheircaregiversascopingreview
AT alisonluke hospitalbasedpatientnavigationprogramsforpatientswhoexperienceinjuryrelatedtraumaandtheircaregiversascopingreview
AT grailinganthonisen hospitalbasedpatientnavigationprogramsforpatientswhoexperienceinjuryrelatedtraumaandtheircaregiversascopingreview