What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada

Abstract Background Withdrawal management and opioid agonist treatment (OAT) programs help to reduce some of the harms experienced by people who use substances (PWUS). There is literature on how features of drug treatment programs (e.g., policies and practices) are helpful, or not helpful, to PWUS w...

Full description

Bibliographic Details
Main Authors: Holly Mathias, Lois A. Jackson, Jane A. Buxton, Anik Dubé, Niki Kiepek, Fiona Martin, Paula Martin
Format: Article
Language:English
Published: BMC 2024-03-01
Series:Substance Abuse Treatment, Prevention, and Policy
Subjects:
Online Access:https://doi.org/10.1186/s13011-024-00602-0
_version_ 1797247504384786432
author Holly Mathias
Lois A. Jackson
Jane A. Buxton
Anik Dubé
Niki Kiepek
Fiona Martin
Paula Martin
author_facet Holly Mathias
Lois A. Jackson
Jane A. Buxton
Anik Dubé
Niki Kiepek
Fiona Martin
Paula Martin
author_sort Holly Mathias
collection DOAJ
description Abstract Background Withdrawal management and opioid agonist treatment (OAT) programs help to reduce some of the harms experienced by people who use substances (PWUS). There is literature on how features of drug treatment programs (e.g., policies and practices) are helpful, or not helpful, to PWUS when seeking access to, or in, treatment. There is, however, relatively little literature based on the perspectives of family members/family of choice of PWUS and community-based organization staff within the context of Atlantic Canada. This paper explored the perspectives of these two groups on what was helpful, or not, about drug treatment programs in Atlantic Canada in terms of supporting access to, and retention in, treatment. Methods One-on-one qualitative telephone interviews were conducted in 2020 with the two groups. Interviews focused on government-funded withdrawal management and OAT programs. Data were coded using a qualitative data management program (ATLAS.ti) and analyzed inductively for key themes/subthemes using grounded theory techniques. Results Fifteen family members/family of choice and 16 community-based organization staff members participated (n = 31). Participants spoke about features of drug treatment programs in various places, and noted features that were perceived as helpful (e.g., quick access), as well as not helpful (e.g., wait times, programs located far from where PWUS live). Some participants provided their perceptions of how PWUS felt when seeking or accessing treatment. A number of participants reported taking various actions to help support access to treatment, including providing transportation to programs. A few participants also provided suggestions for change to help support access and retention such as better alignment of mental health and addiction systems. Conclusions Participants highlighted several helpful and not helpful features of drug treatment programs in terms of supporting treatment access and retention. Previous studies with PWUS and in other places have reported similar features, some of which (e.g., wait times) have been reported for many years. Changes are needed to reduce barriers to access and retention including the changes recommended by study participants. It is critical that the voices of key groups, (including PWUS) are heard to ensure treatment programs in all places support access and retention.
first_indexed 2024-04-24T19:59:45Z
format Article
id doaj.art-e9cf7a1e9fda4abbbe1ea1b485b56d53
institution Directory Open Access Journal
issn 1747-597X
language English
last_indexed 2024-04-24T19:59:45Z
publishDate 2024-03-01
publisher BMC
record_format Article
series Substance Abuse Treatment, Prevention, and Policy
spelling doaj.art-e9cf7a1e9fda4abbbe1ea1b485b56d532024-03-24T12:10:43ZengBMCSubstance Abuse Treatment, Prevention, and Policy1747-597X2024-03-0119111210.1186/s13011-024-00602-0What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic CanadaHolly Mathias0Lois A. Jackson1Jane A. Buxton2Anik Dubé3Niki Kiepek4Fiona Martin5Paula Martin6School of Public Health, University of AlbertaSchool of Health and Human Performance, Dalhousie UniversitySchool of Population and Public Health, University of British ColumbiaFaculty of Health Sciences and Community Services, School of Nursing, Université de MonctonSchool of Occupational Therapy, Dalhousie UniversityDepartment of Sociology and Social Anthropology, Dalhousie UniversityDirection 180Abstract Background Withdrawal management and opioid agonist treatment (OAT) programs help to reduce some of the harms experienced by people who use substances (PWUS). There is literature on how features of drug treatment programs (e.g., policies and practices) are helpful, or not helpful, to PWUS when seeking access to, or in, treatment. There is, however, relatively little literature based on the perspectives of family members/family of choice of PWUS and community-based organization staff within the context of Atlantic Canada. This paper explored the perspectives of these two groups on what was helpful, or not, about drug treatment programs in Atlantic Canada in terms of supporting access to, and retention in, treatment. Methods One-on-one qualitative telephone interviews were conducted in 2020 with the two groups. Interviews focused on government-funded withdrawal management and OAT programs. Data were coded using a qualitative data management program (ATLAS.ti) and analyzed inductively for key themes/subthemes using grounded theory techniques. Results Fifteen family members/family of choice and 16 community-based organization staff members participated (n = 31). Participants spoke about features of drug treatment programs in various places, and noted features that were perceived as helpful (e.g., quick access), as well as not helpful (e.g., wait times, programs located far from where PWUS live). Some participants provided their perceptions of how PWUS felt when seeking or accessing treatment. A number of participants reported taking various actions to help support access to treatment, including providing transportation to programs. A few participants also provided suggestions for change to help support access and retention such as better alignment of mental health and addiction systems. Conclusions Participants highlighted several helpful and not helpful features of drug treatment programs in terms of supporting treatment access and retention. Previous studies with PWUS and in other places have reported similar features, some of which (e.g., wait times) have been reported for many years. Changes are needed to reduce barriers to access and retention including the changes recommended by study participants. It is critical that the voices of key groups, (including PWUS) are heard to ensure treatment programs in all places support access and retention.https://doi.org/10.1186/s13011-024-00602-0Family membersCommunity-based organizationsDrug treatment accessAddiction treatmentOATWithdrawal management
spellingShingle Holly Mathias
Lois A. Jackson
Jane A. Buxton
Anik Dubé
Niki Kiepek
Fiona Martin
Paula Martin
What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
Substance Abuse Treatment, Prevention, and Policy
Family members
Community-based organizations
Drug treatment access
Addiction treatment
OAT
Withdrawal management
title What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
title_full What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
title_fullStr What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
title_full_unstemmed What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
title_short What features of drug treatment programs help, or not, with access? a qualitative study of the perspectives of family members and community-based organization staff in Atlantic Canada
title_sort what features of drug treatment programs help or not with access a qualitative study of the perspectives of family members and community based organization staff in atlantic canada
topic Family members
Community-based organizations
Drug treatment access
Addiction treatment
OAT
Withdrawal management
url https://doi.org/10.1186/s13011-024-00602-0
work_keys_str_mv AT hollymathias whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT loisajackson whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT janeabuxton whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT anikdube whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT nikikiepek whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT fionamartin whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada
AT paulamartin whatfeaturesofdrugtreatmentprogramshelpornotwithaccessaqualitativestudyoftheperspectivesoffamilymembersandcommunitybasedorganizationstaffinatlanticcanada