Intention to Use Islamic Banking Products and Its Determinants
As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoitre customers' intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers' perception towards a particular...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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EconJournals
2017-01-01
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| Series: | International Journal of Economics and Financial Issues |
| Online Access: | https://econjournals.com/index.php/ijefi/article/view/3060 |
| _version_ | 1797911817962389504 |
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| author | Nelson Lajuni Winnie Poh Ming Wong Yusman Yacob Hiram Ting Alfera Jausin |
| author_facet | Nelson Lajuni Winnie Poh Ming Wong Yusman Yacob Hiram Ting Alfera Jausin |
| author_sort | Nelson Lajuni |
| collection | DOAJ |
| description |
As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoitre customers' intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers' perception towards a particular product would lead to their intention to choose that product. The purpose of this study is to examine the determinants of intention to use Islamic banking products in an emerging and vibrant market. 200 copies of questionnaires were distributed, 131 usable copies were subsequently collected. The data were then analysed using PLS-SEM. The findings show that attitude, government support, and social influence possess explanatory and predictive capacity to envisage customers' intention to use Islamic banking products. As banking service is localized to better serve the customers, this study extends the literature by providing insights into the subject matter in emerging markets.
Keywords: Islamic bank; intention; attitude; social influence; government support; product pricing; religious obligation; PLS-SEM
JEL Classifications: G2, Z1
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| first_indexed | 2024-04-10T11:47:47Z |
| format | Article |
| id | doaj.art-ea36e3d2884047e4a55508c7370add5c |
| institution | Directory Open Access Journal |
| issn | 2146-4138 |
| language | English |
| last_indexed | 2024-04-10T11:47:47Z |
| publishDate | 2017-01-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Journal of Economics and Financial Issues |
| spelling | doaj.art-ea36e3d2884047e4a55508c7370add5c2023-02-15T16:17:18ZengEconJournalsInternational Journal of Economics and Financial Issues2146-41382017-01-0171Intention to Use Islamic Banking Products and Its DeterminantsNelson Lajuni0Winnie Poh Ming Wong1Yusman Yacob2Hiram Ting3Alfera Jausin4University of Malaysia SabahUniversity College of Technology SarawakUniversity of Technology MARAUniversity of Malaysia SarawakUniversity of Malaysia Sabah As there is an increasing trend of Muslims and non-Muslims accepting Islamic banking, it is crucial to reconnoitre customers' intention to use Islamic banking products. Such rationale is based on theoretical foundation and empirical evidence that customers' perception towards a particular product would lead to their intention to choose that product. The purpose of this study is to examine the determinants of intention to use Islamic banking products in an emerging and vibrant market. 200 copies of questionnaires were distributed, 131 usable copies were subsequently collected. The data were then analysed using PLS-SEM. The findings show that attitude, government support, and social influence possess explanatory and predictive capacity to envisage customers' intention to use Islamic banking products. As banking service is localized to better serve the customers, this study extends the literature by providing insights into the subject matter in emerging markets. Keywords: Islamic bank; intention; attitude; social influence; government support; product pricing; religious obligation; PLS-SEM JEL Classifications: G2, Z1 https://econjournals.com/index.php/ijefi/article/view/3060 |
| spellingShingle | Nelson Lajuni Winnie Poh Ming Wong Yusman Yacob Hiram Ting Alfera Jausin Intention to Use Islamic Banking Products and Its Determinants International Journal of Economics and Financial Issues |
| title | Intention to Use Islamic Banking Products and Its Determinants |
| title_full | Intention to Use Islamic Banking Products and Its Determinants |
| title_fullStr | Intention to Use Islamic Banking Products and Its Determinants |
| title_full_unstemmed | Intention to Use Islamic Banking Products and Its Determinants |
| title_short | Intention to Use Islamic Banking Products and Its Determinants |
| title_sort | intention to use islamic banking products and its determinants |
| url | https://econjournals.com/index.php/ijefi/article/view/3060 |
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