Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City

Employees who have a high level of engagement can be a solution to performance problems, because they feel tied to the organization and work enthusiastically. The study aims to determine the condition of engagement and analyse the factors that can affect the level of engagement of employees of bank...

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Main Author: Rusyandi Deddy
Format: Article
Language:English
Published: Sciendo 2020-12-01
Series:Holistica
Subjects:
Online Access:https://doi.org/10.2478/hjbpa-2020-0033
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author Rusyandi Deddy
author_facet Rusyandi Deddy
author_sort Rusyandi Deddy
collection DOAJ
description Employees who have a high level of engagement can be a solution to performance problems, because they feel tied to the organization and work enthusiastically. The study aims to determine the condition of engagement and analyse the factors that can affect the level of engagement of employees of bank front lines in the city of Bandung. The method used in this research is descriptive method by applying exploratory factor analysis to 42 factors that influence employee engagement. The results of the study found that the 42 factors were quite influential in increasing the engagement of Bank front liner employees in the city of Bandung. And 5 new factors are formed which consist of: Individual Factors Facility Factors; Motivation Factors; and Career Factors.
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spelling doaj.art-ea5223b8ec9943b9b4429eb4e0489afe2022-12-22T03:32:40ZengSciendoHolistica2067-97852020-12-011138810110.2478/hjbpa-2020-0033hjbpa-2020-0033Analysis of Factors Affecting Frontliner Employee Engagement in Bandung CityRusyandi Deddy0STIE Ekuitas, IndonesiaEmployees who have a high level of engagement can be a solution to performance problems, because they feel tied to the organization and work enthusiastically. The study aims to determine the condition of engagement and analyse the factors that can affect the level of engagement of employees of bank front lines in the city of Bandung. The method used in this research is descriptive method by applying exploratory factor analysis to 42 factors that influence employee engagement. The results of the study found that the 42 factors were quite influential in increasing the engagement of Bank front liner employees in the city of Bandung. And 5 new factors are formed which consist of: Individual Factors Facility Factors; Motivation Factors; and Career Factors.https://doi.org/10.2478/hjbpa-2020-0033employeeengagementfactorsbank
spellingShingle Rusyandi Deddy
Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
Holistica
employee
engagement
factors
bank
title Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
title_full Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
title_fullStr Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
title_full_unstemmed Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
title_short Analysis of Factors Affecting Frontliner Employee Engagement in Bandung City
title_sort analysis of factors affecting frontliner employee engagement in bandung city
topic employee
engagement
factors
bank
url https://doi.org/10.2478/hjbpa-2020-0033
work_keys_str_mv AT rusyandideddy analysisoffactorsaffectingfrontlineremployeeengagementinbandungcity