Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers

Abstract Background Health care in many countries entails long waiting times. Avoidable healthcare visits by young adults have been identified as one probable cause. Objective The aim of this study was to explore healthcare providers' experiences and opinions about young adults' healthcare...

Full description

Bibliographic Details
Main Authors: Lisa Viktorsson, Eva Törnvall, Magnus Falk, Ingrid Wåhlin, Pia Yngman‐Uhlin
Format: Article
Language:English
Published: Wiley 2022-02-01
Series:Health Expectations
Subjects:
Online Access:https://doi.org/10.1111/hex.13370
_version_ 1819278293536342016
author Lisa Viktorsson
Eva Törnvall
Magnus Falk
Ingrid Wåhlin
Pia Yngman‐Uhlin
author_facet Lisa Viktorsson
Eva Törnvall
Magnus Falk
Ingrid Wåhlin
Pia Yngman‐Uhlin
author_sort Lisa Viktorsson
collection DOAJ
description Abstract Background Health care in many countries entails long waiting times. Avoidable healthcare visits by young adults have been identified as one probable cause. Objective The aim of this study was to explore healthcare providers' experiences and opinions about young adults' healthcare utilisation in the first line of care. Method This study used latent qualitative conventional content analysis with focus groups. Four healthcare units participated: two primary healthcare centres and two emergency departments. This study included 36 participants, with 4–7 participants in each group, and a total of 21 registered nurses and 15 doctors. All interviews followed an interview guide. Results Data were divided into eight categories, which all contained the implicit theme of distribution of responsibility between the healthcare provider and the healthcare user. Young adult healthcare consumers were considered to be highly influenced by external resources, often greatly concerned with small/vague symptoms they had difficulty explaining and unable to wait with. The healthcare provider's role was much perceived as being part of a healthcare structure—a large organisation with multiple units—and having to meet different priorities while also considering ethical dilemmas, though feeling supported by experience. Conclusion Healthcare personnel view young adults as transferring too much of the responsibility of staying healthy to the healthcare system. The results of this study show that the discussion of young adults unnecessarily seeking health care includes an underlying discussion of scarcity of resources. Patient or Public Contribution The conduct of this study is based on interviews with young adult patients about their experiences of seeking healthcare.
first_indexed 2024-12-24T00:09:42Z
format Article
id doaj.art-ea5659210980420a9bfdc5c67cccb8ee
institution Directory Open Access Journal
issn 1369-6513
1369-7625
language English
last_indexed 2024-12-24T00:09:42Z
publishDate 2022-02-01
publisher Wiley
record_format Article
series Health Expectations
spelling doaj.art-ea5659210980420a9bfdc5c67cccb8ee2022-12-21T17:24:55ZengWileyHealth Expectations1369-65131369-76252022-02-0125124525310.1111/hex.13370Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providersLisa Viktorsson0Eva Törnvall1Magnus Falk2Ingrid Wåhlin3Pia Yngman‐Uhlin4Research and Development Unit in Region Östergötland, Department of Health, Medicine and Caring Sciences Linköping University Linköping SwedenDepartment of Health, Medicine and Caring Sciences, Management Department in Region Östergötland Linköping University Linköping SwedenDepartment of Health, Medicine and Caring Sciences, Primary Health Care Centre Kärna Linköping University Linköping SwedenResearch Section Region Kalmar County Kalmar SwedenResearch and Development Unit in Region Östergötland, Department of Health, Medicine and Caring Sciences Linköping University Linköping SwedenAbstract Background Health care in many countries entails long waiting times. Avoidable healthcare visits by young adults have been identified as one probable cause. Objective The aim of this study was to explore healthcare providers' experiences and opinions about young adults' healthcare utilisation in the first line of care. Method This study used latent qualitative conventional content analysis with focus groups. Four healthcare units participated: two primary healthcare centres and two emergency departments. This study included 36 participants, with 4–7 participants in each group, and a total of 21 registered nurses and 15 doctors. All interviews followed an interview guide. Results Data were divided into eight categories, which all contained the implicit theme of distribution of responsibility between the healthcare provider and the healthcare user. Young adult healthcare consumers were considered to be highly influenced by external resources, often greatly concerned with small/vague symptoms they had difficulty explaining and unable to wait with. The healthcare provider's role was much perceived as being part of a healthcare structure—a large organisation with multiple units—and having to meet different priorities while also considering ethical dilemmas, though feeling supported by experience. Conclusion Healthcare personnel view young adults as transferring too much of the responsibility of staying healthy to the healthcare system. The results of this study show that the discussion of young adults unnecessarily seeking health care includes an underlying discussion of scarcity of resources. Patient or Public Contribution The conduct of this study is based on interviews with young adult patients about their experiences of seeking healthcare.https://doi.org/10.1111/hex.13370content analysishealthcare providershealthcare utilisationself‐careyoung adults
spellingShingle Lisa Viktorsson
Eva Törnvall
Magnus Falk
Ingrid Wåhlin
Pia Yngman‐Uhlin
Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
Health Expectations
content analysis
healthcare providers
healthcare utilisation
self‐care
young adults
title Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
title_full Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
title_fullStr Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
title_full_unstemmed Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
title_short Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers
title_sort young adults healthcare utilisation and healthcare needs perceptions and experiences of healthcare providers
topic content analysis
healthcare providers
healthcare utilisation
self‐care
young adults
url https://doi.org/10.1111/hex.13370
work_keys_str_mv AT lisaviktorsson youngadultshealthcareutilisationandhealthcareneedsperceptionsandexperiencesofhealthcareproviders
AT evatornvall youngadultshealthcareutilisationandhealthcareneedsperceptionsandexperiencesofhealthcareproviders
AT magnusfalk youngadultshealthcareutilisationandhealthcareneedsperceptionsandexperiencesofhealthcareproviders
AT ingridwahlin youngadultshealthcareutilisationandhealthcareneedsperceptionsandexperiencesofhealthcareproviders
AT piayngmanuhlin youngadultshealthcareutilisationandhealthcareneedsperceptionsandexperiencesofhealthcareproviders