How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis

Objectives To conduct a systematic review and synthesise qualitative research of electronic risk assessment tools (eRATs) in primary care, examining how they affect the communication and understanding of diagnostic risk and uncertainty. eRATs are computer-based algorithms designed to help clinicians...

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Main Authors: Sarah Gerard Dean, Joshua Feyi-Waboso, Mark Tarrant, Raff Calitri, Elizabeth Shephard, Alex Burns, Brian Donnelly
Format: Article
Language:English
Published: BMJ Publishing Group 2022-06-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/6/e060101.full
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author Sarah Gerard Dean
Joshua Feyi-Waboso
Mark Tarrant
Raff Calitri
Elizabeth Shephard
Alex Burns
Brian Donnelly
author_facet Sarah Gerard Dean
Joshua Feyi-Waboso
Mark Tarrant
Raff Calitri
Elizabeth Shephard
Alex Burns
Brian Donnelly
author_sort Sarah Gerard Dean
collection DOAJ
description Objectives To conduct a systematic review and synthesise qualitative research of electronic risk assessment tools (eRATs) in primary care, examining how they affect the communication and understanding of diagnostic risk and uncertainty. eRATs are computer-based algorithms designed to help clinicians avoid missing important diagnoses, pick up possible symptoms early and facilitate shared decision-making.Design Systematic search, using predefined criteria of the published literature and synthesis of the qualitative data, using Thematic Synthesis. Database searches on 27 November 2019 were of MEDLINE, Embase, CINAHL and Web of Science, and a secondary search of the references of included articles. Included studies were those involving electronic risk assessment or decision support, pertaining to diagnosis in primary care, where qualitative data were presented. Non-empirical studies and non-English language studies were excluded. 5971 unique studies were identified of which 441 underwent full-text review. 26 studies were included for data extraction. A further two were found from citation searches. Quality appraisal was via the CASP (Critical Appraisal Skills Program) tool. Data extraction was via line by line coding. A thematic synthesis was performed.Setting Primary care.Results eRATs included differential diagnosis suggestion tools, tools which produce a future risk of disease development or recurrence or calculate a risk of current undiagnosed disease. Analytical themes were developed to describe separate aspects of the clinical consultation where risk and uncertainty are both central and altered via the use of an eRAT: ‘Novel risk’, ‘Risk refinement’, ‘Autonomy’, ‘Communication’, ‘Fear’ and ‘Mistrust’.Conclusion eRATs may improve the understanding and communication of risk in the primary care consultation. The themes of ‘Fear’ and ‘Mistrust’ could represent potential challenges with eRATs.Trial registration number CRD219446.
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spelling doaj.art-ea725cf1283a4fbfb870918dd639c9c22025-01-28T03:05:08ZengBMJ Publishing GroupBMJ Open2044-60552022-06-0112610.1136/bmjopen-2021-060101How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesisSarah Gerard Dean0Joshua Feyi-Waboso1Mark Tarrant2Raff Calitri3Elizabeth Shephard4Alex Burns5Brian Donnelly62 Medical School, University of Exeter, Exeter, UKUniversity of Exeter Medical School, Exeter, Devon, UKNIHR Applied Research Collaboration South West Peninsula (PenARC), University of Exeter Medical School, University of Exeter, Exeter, UKInstitute of Health Research, College of Medicine and Health, University of Exeter, Exeter, UKCollege of Medicine and Health, University of Exeter, Exeter, Devon, UKCollege of Medicine and Health, University of Exeter, Exeter, Devon, UKUniversity of Exeter Medical School, Exeter, Devon, UKObjectives To conduct a systematic review and synthesise qualitative research of electronic risk assessment tools (eRATs) in primary care, examining how they affect the communication and understanding of diagnostic risk and uncertainty. eRATs are computer-based algorithms designed to help clinicians avoid missing important diagnoses, pick up possible symptoms early and facilitate shared decision-making.Design Systematic search, using predefined criteria of the published literature and synthesis of the qualitative data, using Thematic Synthesis. Database searches on 27 November 2019 were of MEDLINE, Embase, CINAHL and Web of Science, and a secondary search of the references of included articles. Included studies were those involving electronic risk assessment or decision support, pertaining to diagnosis in primary care, where qualitative data were presented. Non-empirical studies and non-English language studies were excluded. 5971 unique studies were identified of which 441 underwent full-text review. 26 studies were included for data extraction. A further two were found from citation searches. Quality appraisal was via the CASP (Critical Appraisal Skills Program) tool. Data extraction was via line by line coding. A thematic synthesis was performed.Setting Primary care.Results eRATs included differential diagnosis suggestion tools, tools which produce a future risk of disease development or recurrence or calculate a risk of current undiagnosed disease. Analytical themes were developed to describe separate aspects of the clinical consultation where risk and uncertainty are both central and altered via the use of an eRAT: ‘Novel risk’, ‘Risk refinement’, ‘Autonomy’, ‘Communication’, ‘Fear’ and ‘Mistrust’.Conclusion eRATs may improve the understanding and communication of risk in the primary care consultation. The themes of ‘Fear’ and ‘Mistrust’ could represent potential challenges with eRATs.Trial registration number CRD219446.https://bmjopen.bmj.com/content/12/6/e060101.full
spellingShingle Sarah Gerard Dean
Joshua Feyi-Waboso
Mark Tarrant
Raff Calitri
Elizabeth Shephard
Alex Burns
Brian Donnelly
How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
BMJ Open
title How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
title_full How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
title_fullStr How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
title_full_unstemmed How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
title_short How do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation? A systematic review and thematic synthesis
title_sort how do electronic risk assessment tools affect the communication and understanding of diagnostic uncertainty in the primary care consultation a systematic review and thematic synthesis
url https://bmjopen.bmj.com/content/12/6/e060101.full
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