Educational sevices quality assessment methods classification
Comprehensive analyses of different scaling technique to be used for high education service quality estimation are provided. The most well-known scaling techniques have been described with simple illustrating example. The Likert scaling approach has been pointed out as the more suitable approach for...
| Auteurs principaux: | , |
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| Format: | Article |
| Langue: | Russian |
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Educational institution «Belarusian State University of Informatics and Radioelectronics»
2019-06-01
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| Collection: | Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki |
| Sujets: | |
| Accès en ligne: | https://doklady.bsuir.by/jour/article/view/203 |