Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden

Abstract Background The Serious Illness Care Program (SICP) is a model developed for structured communication, identifying patients, and training physicians to use a structured guide for conversations with patients and family members. However, there is a lack of knowledge regarding the sustainable i...

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Main Authors: Sofia Andersson, Anna Sandgren
Format: Article
Language:English
Published: BMC 2022-04-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-07923-5
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author Sofia Andersson
Anna Sandgren
author_facet Sofia Andersson
Anna Sandgren
author_sort Sofia Andersson
collection DOAJ
description Abstract Background The Serious Illness Care Program (SICP) is a model developed for structured communication, identifying patients, and training physicians to use a structured guide for conversations with patients and family members. However, there is a lack of knowledge regarding the sustainable implementation of this conversation model. Therefore, the aim of this study was to identify barriers and enablers during the implementation of the SICP in hospital settings. Methods The SICP was implemented at 20 units in two hospitals in Sweden. During the implementation process, seven individual interviews and two group interviews were conducted with seven facilitators (five physicians, one behavioral therapist, and one administrator). Data were analyzed using qualitative content analysis, first inductively, and then deductively using the organizational readiness for change as a theoretical framework. Result The analysis resulted in three factors acting as enablers and eight factors acting as enablers and/or barriers during the implementation of the SICP. The three factors considered as enablers were preliminaries, identifying patients, and facilitator’s role. The eight factors considered as enablers and/or barriers were broad implementation, leadership, time, confidence, building foundation, motivation to work change, motivation for training in serious illness conversations, and attitudes. Conclusion This study indicates limited readiness to implement the SICP in hospital settings due to considerable variation in organizational contextual factors, change efficacy, and change commitment. The identified enablers and barriers for implementation of the SICP could guide and support future implementations to be sustainable over time.
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spelling doaj.art-ebc43efd7bb241aba472ef779e97d4c32022-12-22T01:16:01ZengBMCBMC Health Services Research1472-69632022-04-0122111010.1186/s12913-022-07923-5Organizational readiness to implement the Serious Illness Care Program in hospital settings in SwedenSofia Andersson0Anna Sandgren1Center for Collaborative Palliative Care, Department of Health and Caring Sciences, Linnaeus UniversityCenter for Collaborative Palliative Care, Department of Health and Caring Sciences, Linnaeus UniversityAbstract Background The Serious Illness Care Program (SICP) is a model developed for structured communication, identifying patients, and training physicians to use a structured guide for conversations with patients and family members. However, there is a lack of knowledge regarding the sustainable implementation of this conversation model. Therefore, the aim of this study was to identify barriers and enablers during the implementation of the SICP in hospital settings. Methods The SICP was implemented at 20 units in two hospitals in Sweden. During the implementation process, seven individual interviews and two group interviews were conducted with seven facilitators (five physicians, one behavioral therapist, and one administrator). Data were analyzed using qualitative content analysis, first inductively, and then deductively using the organizational readiness for change as a theoretical framework. Result The analysis resulted in three factors acting as enablers and eight factors acting as enablers and/or barriers during the implementation of the SICP. The three factors considered as enablers were preliminaries, identifying patients, and facilitator’s role. The eight factors considered as enablers and/or barriers were broad implementation, leadership, time, confidence, building foundation, motivation to work change, motivation for training in serious illness conversations, and attitudes. Conclusion This study indicates limited readiness to implement the SICP in hospital settings due to considerable variation in organizational contextual factors, change efficacy, and change commitment. The identified enablers and barriers for implementation of the SICP could guide and support future implementations to be sustainable over time.https://doi.org/10.1186/s12913-022-07923-5ConversationImplementationOrganization readiness for changePalliative careQualitativeSerious illness
spellingShingle Sofia Andersson
Anna Sandgren
Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
BMC Health Services Research
Conversation
Implementation
Organization readiness for change
Palliative care
Qualitative
Serious illness
title Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
title_full Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
title_fullStr Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
title_full_unstemmed Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
title_short Organizational readiness to implement the Serious Illness Care Program in hospital settings in Sweden
title_sort organizational readiness to implement the serious illness care program in hospital settings in sweden
topic Conversation
Implementation
Organization readiness for change
Palliative care
Qualitative
Serious illness
url https://doi.org/10.1186/s12913-022-07923-5
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