Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied

BackgroundIn health care, teamwork skills are critical for patient safety; therefore, great emphasis is placed on training these skills. Given that training is increasingly designed in a blended way, serious games may offer an efficient method of preparing face-to-face simula...

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Main Authors: Lara van Peppen, Tjitske J E Faber, Vicki Erasmus, Mary E W Dankbaar
Format: Article
Language:English
Published: JMIR Publications 2022-12-01
Series:JMIR Serious Games
Online Access:https://games.jmir.org/2022/4/e38009
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author Lara van Peppen
Tjitske J E Faber
Vicki Erasmus
Mary E W Dankbaar
author_facet Lara van Peppen
Tjitske J E Faber
Vicki Erasmus
Mary E W Dankbaar
author_sort Lara van Peppen
collection DOAJ
description BackgroundIn health care, teamwork skills are critical for patient safety; therefore, great emphasis is placed on training these skills. Given that training is increasingly designed in a blended way, serious games may offer an efficient method of preparing face-to-face simulation training of these procedural skills. ObjectiveThis study aimed to investigate the teamwork principles that were used during gameplay by medical students and teamwork experts. Findings can improve our understanding of the potential of serious games for training these complex skills. MethodsWe investigated a web-based multiplayer game designed for training students’ interprofessional teamwork skills. During gameplay, 4 players in different roles (physician, nurse, medical student, and student nurse) had to share information, prioritize tasks, and decide on next steps to take in web-based patient scenarios, using one-to-one and team chats. We performed a qualitative study (content analysis) on these chats with 144 fifth-year medical students and 24 health care teamwork experts (as a benchmark study) playing the game in groups of 4. Game chat data from 2 scenarios were analyzed. For the analysis, a deductive approach was used, starting with a conceptual framework based on Crew Resource Management principles, including shared situational awareness, decision-making, communication, team management, and debriefing. ResultsResults showed that most teamwork principles were used during gameplay: shared situational awareness, decision-making (eg, re-evaluation), communication (eg, closed loop), and team management (eg, distributing the workload). Among students, these principles were often used on a basic level. Among experts, teamwork principles were used with more open forms of speak up and more justification of decisions. Some specific Crew Resource Management principles were less observed among both groups, for example, prevention of fixation errors and use of cognitive aids. Both groups showed relatively superficial debriefing reflections. ConclusionsPlaying a multiplayer game for interprofessional teamwork appears to facilitate the application of teamwork principles by students in all important teamwork domains on a basic level. Expert players applied similar teamwork principles on a moderately high complexity level. Some teamwork principles were less observed among both students and expert groups, probably owing to the artifacts of the game environment (eg, chatting instead of talking). A multiplayer game for teamwork training can elicit the application of important, basic teamwork principles, both among novices and experts, and provides them with a flexible, accessible, and engaging learning environment. This may create time for exercising more complex skills during face-to-face training.
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spelling doaj.art-ebd4b100124a43b78d086a0ab696050b2023-08-28T23:25:27ZengJMIR PublicationsJMIR Serious Games2291-92792022-12-01104e3800910.2196/38009Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles AppliedLara van Peppenhttps://orcid.org/0000-0002-1219-8267Tjitske J E Faberhttps://orcid.org/0000-0003-0663-9641Vicki Erasmushttps://orcid.org/0000-0002-0598-2483Mary E W Dankbaarhttps://orcid.org/0000-0003-0880-505X BackgroundIn health care, teamwork skills are critical for patient safety; therefore, great emphasis is placed on training these skills. Given that training is increasingly designed in a blended way, serious games may offer an efficient method of preparing face-to-face simulation training of these procedural skills. ObjectiveThis study aimed to investigate the teamwork principles that were used during gameplay by medical students and teamwork experts. Findings can improve our understanding of the potential of serious games for training these complex skills. MethodsWe investigated a web-based multiplayer game designed for training students’ interprofessional teamwork skills. During gameplay, 4 players in different roles (physician, nurse, medical student, and student nurse) had to share information, prioritize tasks, and decide on next steps to take in web-based patient scenarios, using one-to-one and team chats. We performed a qualitative study (content analysis) on these chats with 144 fifth-year medical students and 24 health care teamwork experts (as a benchmark study) playing the game in groups of 4. Game chat data from 2 scenarios were analyzed. For the analysis, a deductive approach was used, starting with a conceptual framework based on Crew Resource Management principles, including shared situational awareness, decision-making, communication, team management, and debriefing. ResultsResults showed that most teamwork principles were used during gameplay: shared situational awareness, decision-making (eg, re-evaluation), communication (eg, closed loop), and team management (eg, distributing the workload). Among students, these principles were often used on a basic level. Among experts, teamwork principles were used with more open forms of speak up and more justification of decisions. Some specific Crew Resource Management principles were less observed among both groups, for example, prevention of fixation errors and use of cognitive aids. Both groups showed relatively superficial debriefing reflections. ConclusionsPlaying a multiplayer game for interprofessional teamwork appears to facilitate the application of teamwork principles by students in all important teamwork domains on a basic level. Expert players applied similar teamwork principles on a moderately high complexity level. Some teamwork principles were less observed among both students and expert groups, probably owing to the artifacts of the game environment (eg, chatting instead of talking). A multiplayer game for teamwork training can elicit the application of important, basic teamwork principles, both among novices and experts, and provides them with a flexible, accessible, and engaging learning environment. This may create time for exercising more complex skills during face-to-face training.https://games.jmir.org/2022/4/e38009
spellingShingle Lara van Peppen
Tjitske J E Faber
Vicki Erasmus
Mary E W Dankbaar
Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
JMIR Serious Games
title Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
title_full Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
title_fullStr Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
title_full_unstemmed Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
title_short Teamwork Training With a Multiplayer Game in Health Care: Content Analysis of the Teamwork Principles Applied
title_sort teamwork training with a multiplayer game in health care content analysis of the teamwork principles applied
url https://games.jmir.org/2022/4/e38009
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